Hotel Ilaria & Residenza dell'Alba

Name: Hotel Ilaria & Residenza dell'Alba
Address: Via Del Fosso 26, Lucca, italy
Telephone: +44-204-505-9777
Rating: 4.6

Lucca, Italy

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About Hotel Ilaria & Residenza dell'Alba

location

The family-friendly city hotel is located in the city centre of Lucca, just inside the city walls. The conference hotel is alongside the famous canal on the historic Via del Fosso road, and next to Villa Bottini and its beautiful gardens. Guests will find the cathedral, amphitheatre, tower and basilica around 3 minutes from the hotel using public transport. There are numerous shops within 5 minutes' walk, restaurants just a 2-minute walk away, and the train station is 700 metres away. The city of Florence is approximately an hour's drive from conference hotel and the beach in Viareggio is around 25 km away. Pisa-Galileo Galilei airport is roughly 30 km from the hotel and Florence-Peretola airport is around 80 km away.

facility

Guests have a choice of 41 non-smoking rooms located in two 3-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

A few lengths of the pool are good for the body, mind and soul, and the hydrojets of the hot tub will soothe any tired muscles. A terrace with sun loungers and parasols is available. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, a spa, hydrotherapy treatments, a solarium and hiking or, for a fee, massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Hotel Ilaria & Residenza dell'Alba

Facilities
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  Air conditioning
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  Lobby
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Spa
Business Center and Conferences
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  Business Center
Common Area
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Room Facilities
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  Shower
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Swimming Pool
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  Tanning Studio/Solarium
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Restaurants

50 m

Shopping opportunities

300 m

Train Station

700 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1124

Very Good

426

Average

Poor

Terrible

Recent Reviews: 1659

User:Emma L
Trip type: Friends getaway
Fabulous Hotel an excellent stay all round.
13 Sept 2026
Fabulous hotel, as good as it was on our first visit. Really helpful, happy staff, good selection for breakfast with the options to sit outside on the terrace. Excellent location everything walkable in Lucca, easy walk to the train station too. Happy hour an extra bonus. Looking forward to another return trip.
User:nina h
Trip type: Family
perfect lucca stay
24 Aug 2026
amazing hotel. alexandro the gentleman front of house gave 20/10 service. turnt a bad situation on arrival into a perfect stay. you will be missed! we cannot fault anything about this hotel. offering little snacks and drinks throughout the day free of charge were a hit with the kids, free bikes to ride around lucca. the manager giving great service and introducing himself also. traditional but modern. quite rooms. overall we would return tomorrow .
User:570pjs
Trip type: Couples
Lovely everything at this hotel...
23 Aug 2026
Lovely Lucca, and a hotel to match... just inside the city walls, a perfect location. Immaculately presented throughout, lovely roof terrace to have breakfast or the two hour happy hour free Prosecco, beers, soft drinks and snacks... yes, you read that correctly, all free... a lot of guests made the most of it, shall we say.. super breakfast choices, 5 mins in a taxi to the trains station for days out, one minute from a great restaurant, Gil Orti and wonderful staff on reception... just a lovely place to stay...
User:Lisa R
Trip type: Couples
Great hotel in perfect location
15 Aug 2026
This is a lovely comfortable hotel with modern facilities in a great location. It's handy for walking into the centre of Lucca for shopping and eating out. The staff are all really friendly and helpful and nothing is too much trouble (although we're not demanding!). The snack bar in Reception has beers and soft drinks available (free) during the afternoon and free Prosecco from 5 to 7pm, which is a great idea and very welcome. Breakfast was a good spread of the usual offerings with tea and coffee served by staff. One day of the week was particularly busy with guests ordering numerous different drinks, but the staff stayed cool, calm and collected in the face of some quite rude behavior (please is a nice word to use). We don't eat cooked breakfast normally, but the scrambled egg and bacon is really good.It may seem trivial to mention, but the air con in the room was EXCELLENT and so necessary in the extreme temperatures. It was almost silent and was set at a constant 18 degrees, so the room was always comfortable and it was easy to sleep at night. This made a huge difference to the usual noisy machines stuck on a wall. Our room, like the rest of the hotel, was spotlessly clean and well maintained by the super efficient team. An all round great place to stay.
User:Companion533761
Trip type: Couples
Perfect
14 Aug 2026
Perfect hotel in the middle of Lucca , 10 mins walk from the train station .Room was modern with good AC..Good breakfast ,free use of bikes , seating area in the lobby where free snacks and coffee are available .All staff very friendly .