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Hotel Ilaria & Residenza Dell'alba

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Hotel Ilaria & Residenza Dell'alba

locationItaly, Lucca

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About Hotel Ilaria & Residenza Dell'albaAbout Hotel Ilaria & Residenza Dell'alba

Location

The family-friendly city hotel is located in the city centre of Lucca, just inside the city walls. The conference hotel is alongside the famous canal on the historic Via del Fosso road, and next to Villa Bottini and its beautiful gardens. Guests will find the cathedral, amphitheatre, tower and basilica around 3 minutes from the hotel using public transport. There are numerous shops within 5 minutes' walk, restaurants just a 2-minute walk away, and the train station is 700 metres away. The city of Florence is approximately an hour's drive from conference hotel and the beach in Viareggio is around 25 km away. Pisa-Galileo Galilei airport is roughly 30 km from the hotel and Florence-Peretola airport is around 80 km away.

Facility

Guests have a choice of 41 non-smoking rooms located in two 3-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

A few lengths of the pool are good for the body, mind and soul, and the hydrojets of the hot tub will soothe any tired muscles. A terrace with sun loungers and parasols is available. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, a spa, hydrotherapy treatments, a solarium and hiking or, for a fee, massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Ilaria & Residenza Dell'alba Amenities at Hotel Ilaria & Residenza Dell'alba

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Restaurants

50 m

Shopping opportunities

300 m

Train Station

700 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1110

Very Good

424

Average

77

Poor

21

Terrible

10

Recent Reviews: 1642

  • User:jabnolla

    Trip type: Family

    The best

    rating19 May 2026

    We had a great time and breakfasts, and an opportunity to rest. Wanted to stay extra days. Friendly staff were much helpful. Ciao

  • User:elizabethjT5559CA

    Trip type: Couples

    Great stay in Lucca

    rating16 May 2026

    Perfect location for touring. We were in the annex, which was beautiful and well appointed. We were upgraded into a phenomenal two story room. Spacious and quiet. Staff was really nice. The hotel itself has a great happy hour and good breakfast. The price was excellent. We plan to go back. Also recommend Gli Orti which was a stone’s throw away and delicious.

  • User:phil C

    Trip type: Couples

    Charming Hotel and excellent service.

    rating04 May 2026

    Our second time visiting after three years.Rooms have been refurbished to a good standard.Staff as previously, exceptional. Great service from arrival to departure. A mixed bag of other guests, which always results in some interesting conversations during the afternoons, when the daily complementary drinks & nibbles are available.This hotel is very well placed to explore the beautiful city of Lucca.

  • User:Teresa Y

    Trip type: Couples

    Great location with Prosecco!

    rating25 Apr 2026

    The staff on reception were very friendly and helpful throughout our week’s stay. They all speak excellent English but were very patient with my attempts to speak Italian. We bought tickets for a Puccini concert (a real treat) through reception which was cheaper than buying online. The staff at breakfast were also very friendly and made coffee to order. The selection at breakfast was very good. We stayed in room 103, which given that it was close to the breakfast room and faced the street, was surprisingly quiet. The room was compact but had everything we needed for a week, for example, there were plenty of charging points. The mattress was a bit firm for us but the pillows were comfortable. The bathroom was spacious and well laid out although the shower could have been more powerful.Having stayed in Lucca before, but at the other side, we preferred this location. It is quieter and lovely to walk around at night. There is a fountain very close to the hotel that has potable water and it tasted very nice. There is a Conad supermarket in Piazza Carmine about a 10 minute walk away, which is well stocked. There are lots of restaurants nearby.We ate lots of delicious gelati in Lucca but our favourite was in Momo Gelati in Via dalla Fratta not far from the hotel.Without doubt the highlight of this hotel is the Prosecco time which was free from 5pm to 7pm every day. It was really sociable, and a lovely end to a day sightseeing to relax and chat to other guests. Coffee and tea are available all day long and in the afternoon there are snacks, beer and soft drinks. We would happily stay in this hotel again.

  • User:Rosalyn C

    Trip type: Family

    Lovely hotel in Lucca

    rating22 Apr 2026

    Pros Really nice hotel. Clean comfortable and nice terrace area with hot tub. Staff pleasant. Breakfast was pleasant and enough choice, some variations each day.The snack bar was great! Well stocked with food and drink. The staff were happy for us to sit on the terrace with snacks and drink and we often got some take out from the surrounding delis and had a lovely eveningWould definitely stay againSmall cons. Some rooms a bit small. Coffee has to be ordered via the ladies in the breakfast room and they were quite busy so it was hard to get it, or a refill. Be much easier to let guests use the coffee machine themselves

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