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Hotel Viareggio

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Hotel Viareggio

locationViareggio, Lucca

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About Hotel ViareggioAbout Hotel Viareggio

Location

This hotel is located in Viareggio.

Facility

The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a plug adapter, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and background music. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Guests can relax and enjoy the sun loungers and parasols provided. Refreshing drinks are served at the poolside snack bar. Leisure activities and facilities at the hotel include tennis, windsurfing, a gym, a spa and a solarium or, for a fee, cycling/mountain biking. Entertainment options and leisure facilities include a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Hotel Viareggio Amenities at Hotel Viareggio

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

247

Very Good

324

Average

180

Poor

85

Terrible

84

Recent Reviews: 920

  • User:showqpr

    Trip type: Couples

    Good hotel but quite weird

    rating22 Aug 2023

    Very difficult in reviewing this hotel, as in that we really enjoyed it but also found it quite odd.First off- it’s not really promoted anywhere, has different names, lack of reviews and we wasn’t even sure we had the right hotel when we found it.The staff are quiet, not that informative and it’s like this hotel is in the middle of nowhere - when in fact it is in a prime spot, 5 mins from the beach. The hotel is very clean, modern and has excellent air con- which was pleasing after a few hot days in other parts of Italy. Room is small but has good wardrobe space, a very clean bathroom and excellent shower. It is situated across the road from a river, which has interesting types of wildlife.We had breakfast one day, €13 a person, which was quite steep, we also had coffee one morning. Apart from that the bar is closed, there is no shop and the pool is also closed.The location as mentioned is good, it is recommended that the town to the right of Viagreggio is nearer, 5 min walk and has some very good restaurant and bar options. There is a CoOp 5 mins away. The hotel also does not have a partnership with any beaches, which is a shame. It is 10 mins in a taxi from the train station and we got the bus going home.Overall with a bit of confidence and promotion, this would be a fantastic hotel, however I’m not sure it intends to be that. Despite that we enjoyed our stay Gianluca C, Marketing at Hotel Viareggio, responded to this review Grazie mille per la recensione, terremo conto degli aspetti positivi, ma anche delle critiche. Apprezzo il tempo speso per scriverci, quindi il modo migliore per gratificarla è tenerne conto!

  • User:Lotekro

    Trip type: Business

    It's OK

    rating17 Mar 2023

    Been there with work, during the carnival. Stayed in 4 hotels during almost 3 weeks in Viareggio and this was actually second best.It has too many bad reviews for how it actually is and what else you can find.I strongly believe that one should avoid tiled floors during the cold season and here you get nice rooms with wooden floors. They're not flawless and all the balcony doors are buggered. Most likely because they have a weird opening procedure and people force them too often. Had the room changed because of one that left a crack open.The breakfast is pretty bad but the service is good and the parking and time to the motorway are very good.So yeah, good, helpful staff. I stayed 5 nights. I'd stay again if I wouldn't find a room at my favorite. Gianluca C, Marketing at Hotel Viareggio, responded to this review Thanks Lotekro, so nice of you!

  • User:Cruiser09419804900

    Trip type: Family

    Not worth the money.

    rating02 Sept 2022

    Considering the price we paid for this hotel I find it was really poor. Room overlooked the main road and I couldn’t sleep because of the noisy cars. Balcony door really difficult to open not easy at all. Mattresses were terrible needs changing. Breakfast could have been better also.

  • User:VanessaB78

    Trip type: Friends getaway

    Stay away !

    rating04 Aug 2022

    Upon arriving we were very surprised and disappointed that the pool was closed, apparently for covid reasons. The receptionist told us it was announced when we booked. That’s not the case, only spa & fitness were announced as closed. We chose this hotel precisely because of the pool.Then, there was no coffee making facility in the room. Apparently again because of covid. Well, what about the extremely disgusting and sticky light switches ? What about the remote control ?The rooms weren’t super clean either.We are highly disappointed about our stay and the bad customer service received.We have sent two emails about this but never got an answer back.

  • User:paullockyer

    Trip type:

    Is this really a mercure hotel?

    rating08 Jul 2022

    We we t because of the Mercure name. The hotel is understaffed. Its listjng is misleading. The pool s closed because of Covid. You have to ask for room facilities and the 3rd part onside catering Is barely adequate..The simple food we ordered was OK,

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