I booked directly with the hotel and received a favorable room rate. We travelled by train and took a taxi from the station. The hotel is in a very elevated position above the bay. The bay is beautiful but we were pretty much stranded without transport. The following day we walked downhill to Maratea along the road but discovered the walking trail to Christ the Redeemer statue for our return, uphill walk, so we took that until we were close to the hotel. It was a much nicer walk. In total, including a short walk around the town, we walked 9km. I had booked a suite. It was large and pretty basic but this is reflected in the price. If the suite had been more fancy, the price would have been more fancy. The terrace was equally huge with beautiful views of the bay. The suite was impeccably clean and kept so by the loveliest of chamber maids. We happened to be staying when there was a company convention in situ. There were 300 company guests and then my husband and me. It was hilarious. We are not Italian but watched on with interest. Not being Italian and not being part of the company convention, we were pretty easy to spot. Despite, or perhaps because of the convention, we felt that we were known by the staff and were treated very well as they clearly recognised that we were somewhat outnumbered. (150:1)The food was fine and the dining staff very pleasant. The swimming pool was a real treat. Hats are compulsory. Beatrice at reception was particularly pleasant and helpful while the manager was approachable, professional, helpful and also quite witty! So why not 5*? I'm not sure. There were small things that simply didn't suit us. E.g. a drinks machine at breakfast which does reduce the personal contact with staff and makes the dining experience feel unnecessarily impersonal. We will look back on our stay very positively and will laugh at how we ended up in an Italian car-parts company convention for a weekend.
Ufficio Marketing GH Pianeta Maratea GHPM, Marketing at Grand Hotel Pianeta Maratea, responded to this review
Dear Guest,Thank you very much for sharing such a detailed review of your recent stay with us. We are delighted to read that you enjoyed our panoramic location, the spacious suite with its large terrace, the cleanliness of the room, and especially the warm hospitality of our team. Beatrice and our housekeeping staff will be thrilled to hear your kind words, and I personally thank you for your recognition.We’re also glad that you had the chance to explore Maratea and the walking trail to the Christ the Redeemer statue – it’s indeed a beautiful way to discover the surroundings. It makes us smile to know you took the company convention in good spirits, and we’re pleased that you still felt personally cared for despite the unusual circumstances.We truly appreciate your constructive feedback regarding the breakfast service and will take it into consideration as we continuously work to improve the guest experience.It was a pleasure hosting you, and we look forward to welcoming you back for another stay filled with beautiful views, relaxation, and hopefully fewer conventions!Warm regards,General Manager, Alessandro Mariani
User:dgmooks
Trip type: Family
Hotel quality has dramatically fallen
22 Jul 2024
Wow in 2 years this hotel has fallen dramatically. Stayed 4 night .eStill hs a nice pool and rooms are delivered clean except with some mildew in the corner of the shower in both our rooms. Hotel is run down. Its one thing to be old and dated, its another to be totally obsolete like the ripped and dirty outdoor carpet on the outside dining veranda. Food this time was awful. Breakfast was terrible. I felt bad for Maitre d Roberto having to work in such rundown conditions. The director walks around all day looking bedufddled and nothing gets fixed or repaired. One of the girls at the desk had a bit of an attitude. Good pool ,clean room and sheets but thats where it ends. Its a shame because the location is excellent. They cater to what appears to be upper income people and the should do much better !
User:Milosz P
Trip type: Family
Excellent hotel and animation team.
12 Jul 2024
Recommended Grand hotel pianeta maratea. Big thanks for clearing service, room was always nice and clean. Hotel amazing views, statue Jesus on mountain makes breath taking experience. Definitely we will come back here again. And this is our second summer holiday here. Very recommended animation team for kids "much more" great job!!! kids love it 😀. They been entertaining our two boys well. Organising activities such as sport, drowning, disco for kids in evening.
User:putnik84
Trip type: Business
Back to 80'
28 Jul 2023
The hotel is big, but you can see that it is old. It's clean, but looks like it's stuck in a different era. Probably 30-40 years ago this was a top travel destination. The food in the hotel was very good and the view from the window. However, the beach is quite far away so you have to use the hotel shuttle which is not always available
User:rachelsalkin
Trip type: Couples
Needs a freshen up
19 May 2023
We visited during a rather wet may so sadly we weren’t able to enjoy the outside pool area which looked nice if outdated. The entire hotel was stuck in the 80’s - facilities largely clean but very tired looking. The hotel is in need of modernisation (facilitators and style). The rooms were spacious and had a lovely balcony with sea view , but again the bathroom was outdated and grotty. This is a good place to stay for a night or two but I would not choose to stay for longer. There is little to do in the area.