Agape Hotel

Recent Reviews: 617

• User:Yasin G

  Trip type: Couples

  Wouldn’t recommend

  24 Jun 2025

  The location is probably the best thing about Hotel Agape – the metro is just a 3-minute walk away, which makes it easy to get around Milan.But overall, we were pretty disappointed with our stay. The room was outdated, and the air conditioning wasn’t a real AC – just a loud portable unit with no external vent. It barely cooled the room, which is a problem when it’s 34°C outside. Sleeping was tough because of the heat and the noise – the rooms are extremely loud. You hear every door slam, every toilet flush, and even people talking in nearby rooms or hallways.One big downside: we had food delivered, and the hotel reception refused to accept it. They just left the delivery guy outside without even letting us know. Super rude and not what you’d expect from a hotel.On the bright side, housekeeping was great. The cleaning lady did an amazing job – fresh towels and a very clean room every time. We only used the service every other day to save resources, and that worked perfectly.Wouldn’t book again – way too loud, weak AC, and reception was not welcoming at all.

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• User:Taylor G

  Trip type: Couples

  Uncomfortable beds and thin walls

  23 Feb 2025

  We arrived late, the staff were very kind and helpful. Although, The bed was very uncomfortable and the cleaners started at 5.50am, the walls are very very thin. Worst nights sleep I’ve had in a very long time. Apart from this very clean hotel and staff were lovely. It’s also about a 3 hour walk from the centre of Milan. Metro is right around the corner and is very easy to use once you know how

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• User:Arbresha M

  Trip type: Friends getaway

  Fantastic Stay at Agape Hotel – Highly Recommended!

  01 Dec 2024

  I stayed at Agape Hotel with two friends from November 15–18, and it was an excellent experience! We arrived quite late, but the 24-hour staff was welcoming and incredibly helpful. A special shoutout to Alex at reception, who greeted us warmly and went above and beyond to make us feel comfortable. His hospitality truly set the tone for our stay.The room was spotless, spacious, and perfect for three girls, with two large mirrors ideal for getting ready, along with all the essential amenities we could ask for.The location was unbeatable—the metro station was just a 2-minute walk, and a bus stop was right in front of the hotel, making travel effortless. Nearby, we found a fantastic pizza spot for quick, delicious late-night dinners.Overall, the combination of great service, comfort, and convenience made our stay exceptional. I highly recommend Agape Hotel and would love to return in the future! 10/10

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• User:Miloš Đ

  Trip type: Family

  Agape hotel - the right choice

  18 Aug 2024

  The hotel is great. The room, bathroom and breakfast were all great. The staff was very kind and helpful. It is very close to the Metro stop, green line M2. In 10 minutes in the city center. Very clean and peaceful. Very rich breakfast comparing to Italian hotels. Would come back!

• User:Sarah R

  Trip type: Family

  AVOID THIS PLACE -RUN

  22 Jul 2024

  WORST HOTEL EVER.If I can give them a 0 I would.I arrived and only could stay less than 2 hrs . Thats how horrible the experience was .From the moment me annd my three guests arrived, the female reception not only had wierd body language but spoke to us in a rude manner. It was almost like there was some sort of racial bias.I knew from that moment that everything would go downhill. She provided me with one card for a room with 3 guest and didn't even tell me where the room was. I had to ask her for an additional card and the room location. She asked for my credit card for mini bar hold. This was the first time throughout my euro trip that this was asked.We went to our room which was the size of a shoe box. Not kidding a shoebox is even respectful, we could not move. Upon inspection, there was a broken morror, issues with the restroom, and chipped paint and cracks around. I immediately took photos to show her because after our interaction I didn't want to be charged for anything I didnt cause or use. She acted shocked( keep in mind of this for later.She did nothing about it then. I went back to the room and took my guest to walk outside and stroll and immediately we felt uncomfortable at the surrounding. Another male receptionist had arrive and we related the issue about the size of the room and more to him and he stated that there was nothing available and that we wound have to wait till tomorrow for when a manager came. Now mind you, I had already looked up rooms on the hotel website and they did have availability but I said nothing. He hd even recommended that we get breakfast outside because the hotel breakfast was very pricey. I continued my search online where I came upon a review from a guest from about a day prior who experienced something similar to what I was going through and that's when I realized we were being played for a fool. Immediately we decided to leave. That was where he'll broke loose.The receptionist said there was nothing he could do about it. He said management would be there in the morning and they would deal with it. That he would check me out early. I asked for contact info and he gave me an email address that was nonfunctioning. I knew this because I had emails from weeks leading up to my reservation asking for info about Breakfast and more. He didn't give me a number for corporate or management. The hotel number I had called serval times no one answers or they hang up on you.My guest and I had to find a last minute accomodation at almost midnight and spend TWICE AS MUCH money to be able to sleep the night. I was supposed to be there for 5 days and I could not do it. I reached out for refunds and no one answered my calls or emails. My credit card company couldnt help.Overall his experience has been the worst in all of Italy. Unwelcoming. Unresourceful . RACIST. Uniformed.worst of all they are keeping my hard earned money for me not even staying there for the 5 days. THIEVES. DO NOT...I REPEAT DO NOT STAY HERE.Especially if you are a person of color. IF THEY OFFER YOU ROOM 713 RUNNNNNN.NEVER IN MY LIFE EXPERIENCED SOMEONE THING LIKE THIS.

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