Agape Hotel

Recent Reviews: 620

• User: Pedro S

  Trip type: Family

  A deeply disappointing experience — zero flexibility when it mattered

  I had to cancel my trip due to a genuine medical emergency, fully supported by a medical certificate. I contacted the hotel hoping for a reasonable solution, such as changing the dates.Instead, my situation was simply dismissed. No meaningful alternative was offered and no understanding was shown.I fully understand that hotels have cancellation policies. However, when a guest is unable to travel f… Read moreI had to cancel my trip due to a genuine medical emergency, fully supported by a medical certificate. I contacted the hotel hoping for a reasonable solution, such as changing the dates.Instead, my situation was simply dismissed. No meaningful alternative was o… Read more

• User: Passport13581908900

  Trip type: Family

  Very disappointing costumer services

  Very disappointing customer serviceExtremely disappointing experience with Agape Hotel in Milan.The day before our trip, my wife suffered an unexpected medical issue and we provided medical documentation. We contacted the hotel immediately and asked for a reasonable solution.We were even willing to change the dates of our stay, allowing the hotel to keep the €289.51 already paid. Unfortunately, th… Read moreVery disappointing customer serviceExtremely disappointing experience with Agape Hotel in Milan.The day before our trip, my wife suffered an unexpected medical issue and we provided medical documentation. We contacted the hotel immediately and asked for a reas… Read more

• User: Yasin G

  Trip type: Couples

  Wouldn’t recommend

  The location is probably the best thing about Hotel Agape – the metro is just a 3-minute walk away, which makes it easy to get around Milan.But overall, we were pretty disappointed with our stay. The room was outdated, and the air conditioning wasn’t a real AC – just a loud portable unit with no external vent. It barely cooled the room, which is a problem when it’s 34°C outside. Sleeping was tough… Read moreThe location is probably the best thing about Hotel Agape – the metro is just a 3-minute walk away, which makes it easy to get around Milan.But overall, we were pretty disappointed with our stay. The room was outdated, and the air conditioning wasn’t a real AC… Read more

• User: Taylor G

  Trip type: Couples

  Uncomfortable beds and thin walls

  We arrived late, the staff were very kind and helpful. Although, The bed was very uncomfortable and the cleaners started at 5.50am, the walls are very very thin. Worst nights sleep I’ve had in a very long time. Apart from this very clean hotel and staff were lovely. It’s also about a 3 hour walk from the centre of Milan. Metro is right around the corner and is very easy to use once you know howWe arrived late, the staff were very kind and helpful. Although, The bed was very uncomfortable and the cleaners started at 5.50am, the walls are very very thin. Worst nights sleep I’ve had in a very long time. Apart from this very clean hotel and staff were l… Read more

• User: Arbresha M

  Trip type: Friends getaway

  Fantastic Stay at Agape Hotel – Highly Recommended!

  I stayed at Agape Hotel with two friends from November 15–18, and it was an excellent experience! We arrived quite late, but the 24-hour staff was welcoming and incredibly helpful. A special shoutout to Alex at reception, who greeted us warmly and went above and beyond to make us feel comfortable. His hospitality truly set the tone for our stay.The room was spotless, spacious, and perfect for thre… Read moreI stayed at Agape Hotel with two friends from November 15–18, and it was an excellent experience! We arrived quite late, but the 24-hour staff was welcoming and incredibly helpful. A special shoutout to Alex at reception, who greeted us warmly and went above a… Read more