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Glam Hotel

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Glam Hotel

locationMilano, Milan

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About Glam HotelAbout Glam Hotel

Location

This hotel is located right in the heart of Milan.

Facility

The hotel has a lift and features 171 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite and pay-per-view channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Bed and breakfast can be booked. Breakfast and a comprehensive dinner buffet are served every day. Diet meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Glam Hotel Amenities at Glam Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Evening Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

626

Very Good

611

Average

190

Poor

80

Terrible

143

Recent Reviews: 1650

  • User:John and Deb K

    Trip type: Couples

    Great central location.

    rating16 Mar 2026

    Great location next to the main train station. We booked a room with the balcony over looking the station. Staff we excellent and spoke English. Room whilst small was clean and comfortable.

  • User:YR261

    Trip type: Business

    Zero Empathy During a Crisis

    rating02 Mar 2026

    I couldn't reach Glam Milano because a sudden war broke out in my country, causing my flights to be immediately canceled. I understand I booked a non-refundable rate, but this was an extreme "force majeure" emergency.Unlike my cruise line and other hotels that showed great humanity and provided credits and full refunds, Glam Milano was completely rigid and unsympathetic.True hospitality requires basic empathy during extreme situations. If you ever face an unexpected emergency, do not expect any support from this hotel's management. Very disappointing.

  • User:Mila M

    Trip type: Business

    level of care and attention to guests

    rating11 Feb 2026

    I often stay at this hotel — I love the location and the breakfasts are absolutely delicious.But this time I would like to give special thanks to Ilaria, who solved my room issue in the most wonderful way. As a gift, she upgraded me to a stunning room and made my entire stay even more comfortable and joyful.With this level of care and attention to guests, my loyalty to this hotel has only grown stronger.

  • User:GavinD795

    Trip type: Couples

    Perfect location for train connections

    rating02 Jan 2026

    Very convenient for trains, Milano Centrale is 1 minute across, breakfast is good price on Level R and good servings, rooms are clean and the bed is comfy. Check in is 2pm, staff are amazing! If you go to Milan and need access to trains then stay here.

  • User:Faizah I

    Trip type: Couples

    Disappointing Experience – Not the Hotel Booked

    rating19 Dec 2025

    Rating: 1/5I booked Glam Milano Hotel for a 2-night stay from 15–17 December. I arrived early on 15 December at 10:30 AM and enquired about early check-in. I was informed that the room would only be available at 2:00 PM, which I accepted.As I had a pre-booked tour at 1:00 PM, I stored my luggage at Glam Milano and left. When I returned at 9:30 PM, instead of being given my room at Glam Milano, I was informed that I would be staying at Smart Hotel.This change was made without any prior notice or my consent. I specifically chose Glam Milano after reviewing Smart Hotel previously and deciding that its budget facilities were not suitable or conducive for my stay in Milan.Entering the Smart Hotel room was a very distressing experience for me, as it did not meet the standards, comfort, or expectations of the hotel I had originally booked and paid for.This experience caused significant disappointment and inconvenience. I would not recommend this hotel due to the lack of transparency and failure to honour confirmed bookings.

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