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Hotel Berna

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Hotel Berna

locationMilano, Milan

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About Hotel BernaAbout Hotel Berna

Location

This luxury hotel is located directly in the city centre near the main tourist attractions and the main railway station. Scores of shops, vibrant taverns and diverse restaurants are just a few paces from the hotel and it is just 2 km to several lively nightclubs. It is 95 km to a ski resort and 55 km to Lake Como. Milan Linate airport is just 8 km from the hotel and to Milan Bergamo it is 50 km.

Facility

56 single rooms and 72 double rooms are available to guests in a 6-storey main building and several auxiliary buildings. This hotel has a lift and a 24-hour reception desk. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and dinner are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Berna Amenities at Hotel Berna

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Nightclub

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

5791

Very Good

2091

Average

365

Poor

97

Terrible

62

Recent Reviews: 8406

  • User:bjmarquis

    Trip type:

    Perfect choice for 3-night stay

    rating21 May 2026

    We chose well in selecting Hotel Berna for our Milan adventure. The hotel is just steps from the Metro entrance and the main railway station, so it worked perfectly for our arrival, departure, and getting around the city. The breakfasts were robust...everything we wanted as Americans who like big breakfasts to get us started. The room was clean and efficient, and the front-desk staff pleasant and knowledgeable. We would return here in a heartbeat.

  • User:Giorgio B

    Trip type: Family

    Think twice before making a reservation

    rating18 May 2026

    I had to cancel my stay due to a documented cancellation of my international train connection and contacted the hotel approximately 8 hours before check-in and requesting either a cancellation or at least a postponement of the reservation for next day, with price adjustement. Even Booking.com, through which the reservation was made, agreed that the cancellation should be accepted without penalty. Despite this, the hotel refused any flexibility or reasonable solution.What is even more disappointing is that they charged not only the full room rate, but also some taxes, and even breakfast for a stay I was physically unable to reach because of circumstances entirely outside my control.This demonstrates a complete lack of customer care and understanding toward international travelers facing genuine transport disruptions. Policies are one thing, but basic fairness and professionalism should matter too. I would strongly advise future guests to think carefully before booking with a property that treats customers this way. Sharon Mariani, Servizi per gli ospiti/front office at Hotel Berna, responded to this review Dear P8320NDgiorgiob,thank you for taking the time to share your feedback. We are truly sorry to hear that your trip to Milan was affected by the unexpected train cancellation, and we completely understand how disappointing and stressful such situations can be.At the same time, we would like to kindly clarify that the cancellation request reached us on the same day as the scheduled arrival, when the reservation was already within the cancellation penalty period, according to the conditions accepted at the time of booking. For this reason, the amount charged fully reflected the agreed reservation policy, and no additional charges were applied.We would also like to specify that breakfast was included as part of the selected room rate and therefore could not be deducted separately from the total amount.Kind regards,

  • User:kwrigh432472

    Trip type:

    Visit to Milan

    rating06 May 2026

    Hotel Berna, a perfect location, great for shuttle from airport, railway and metro, plenty of food options at station and around.I took a single room, was comfortable.Staff helpful, I lost my medication but they directed me to a pharmacy at the station and crisis averted.Restaurants around of varied quality, best food around the corner - Atlantic. Poorest food next door, on left of Berna but good service, good house wine and limoncello on the house, so you decide!

  • User:Trevor E

    Trip type: Couples

    Good hotel, well situated.

    rating01 May 2026

    The hotel was clean, and comfortable in a very good state of decoration. Tasteful subtle lighting in the corridors. It is conveniently situated. Bed was good and bathroom was sensibly sized. Good powerful shower. Staff all very smartly turned out. Also very polite and patient. I heard one very politely dealing with a demand for a refund for some odd reason. Breakfast was an impressive layout. If I am in Milan again this would be my first choice.

  • User:Konn87

    Trip type:

    Best choice

    rating30 Apr 2026

    Great hotel and location! Everything was great and the atmosphere was cauzy.I like the breakfast and the room.

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