Nemi Hotel

Recent Reviews: 246

• User:Escape14847134664

  Trip type: Business

  Scam Alert

  15 Jul 2024

  SCAM Alert We made reservations for this hotel and 2 weeks after we made the reservation they sent an email saying they wouldn’t be able to honor it because they decided to remodell and to go through their online system to cancel the reservation. They reemaiked to remind us to cancel (even though we had), as soon as I let them know we hadn’t recieved the $7500.00 credit they stopped responding to emails and they do t answer the two phone lines they list. They also never repsonded to the credit card company. So now finally in July we have our 7500 back (paid for by the Reddit card of course). So beware I have a feeling the reviews are all fake and this is there scam

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• User:longbarns

  Trip type: Family

  “Luxury” doesn’t include air conditioning, apparently - avoid this hotel in the summer!

  19 Jul 2023

  500 euros a night warrants air-conditioning, right? Well not here. We are here in mid July 2023, in a heat wave, and our “executive suite” doesn’t have a functioning air conditioner. We’ve asked a total of 4 times, and after the first 3 where we were reassured it would get cooler (it didn’t), they finally “reset the system”. It’s finally down to about 72 degrees in here now, at 10 pm but that is all that can be done. The bedroom is not cool, and they are not able to provide fans even. I would understand in a less expensive hotel, but On the plus side, the garden breakfast (included) was lovely. downstairs decor is nice, room decor is on a 1970’s palate. Location is a 20 min walk from the cathedral, not particularly “central” for tourists. Cannot recommend, particularly for the price. Fifty House Cellini, Other at Fifty House Hotel Cellini Milano, responded to this review Dear Mr. Longbarns, Thank you for your feed back which means for us a lot to know our point of improvement,Please accept our sincerest apologies regarding the air conditioning, we do have a centralized system which can be adjusted only from the reception desk, our colleague did all there best to reach the right temperature that you asked for otherwise we could offer you alternatives.We would like to thank you once again for the positive feed backs as well and looking forward welcoming you in the future.Kind regards,Guest relation team,

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• User:prc895

  Trip type: Couples

  Misleading website - this is not a luxury hotel

  19 Jul 2023

  The website suggests a true luxury hotel. We got a very good rate (160€/night) and reserved. The hotel gave a good impression in the reception and the checkin was very efficient and courteous. We even got an upgrade to a junior suite.However, in reality, it is a relatively standard OK hotel and correct for the rate we payed in Milan. It is not the large photo's of Andy Warhol and Basquiat and some Buddha's that make it a luxury art hotel. Instead, it is a 20 year old slightly worn-out building where the walls and floors received a new layer of paper, paint or carpet. But it remains a form of camouflage.Breakfast is average to below average. And on day 3, when the weather did not allow for breakfast outside, we were put in a dark and clumsy backroom.In conclusion, OK but don't expect luxury. Fifty House Cellini, Other at Fifty House Hotel Cellini Milano, responded to this review Dearest, Thank you for your feed back which means for us a lot to know our point of improvement,We're sorry if the design and style of the hotel didn't meet your expectations. In fact, our historic building, once home to a former boarding school, has been completely renovated and redesigned to create an intriguing new concept: the result is a sophisticated art nouveau villa that meets contemporary art, luxury, and design in a modern, dark Italian style.We would like to thank you for your positive feed back as well regarding the arrival experience and the upgrade appreciation.Regarding the breakfast, we would like to inform you that sometimes the weather in Milan is not suitable to enjoy the breakfast outdoor, that why your table was assigned in our private dining room due to the availability, but if you could ask our colleague, we could prepare another table indoor but close to the without with garden view.Thank you once gain and looking forward welcoming you in the future.Kind regards,Guest relation team,

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• User:mashruf h

  Trip type: Family

  Worst hotel

  17 Jul 2023

  In my vast experience of traveling across Europe and south East Asia / this is by far the worst five star hotel. Dirty towels, hair on the bed just as we checked in - the next morning all my kids got bug bites and even though we told the management right away- there response was equivalent to doing nothing! It then took them another 24 hours to give us new bed sheets, but by then the damage was done. No apologies from anyone in the hotel. As I write this, I am still in my room 152 and have terrible internet connection and the wise advice the front desk manager niccolo could give was- too many people using the internet- like I am a 6 year old and the time exactly is 11:26 pm on a Tuesday night. Also get this, they have no hair dryers in the room and it is a proud 5 star hotel. The front desk manager are the worst prepared or trained I have ever seen. Never staying here ever again and would recommend for anyone traveling with families to avoid even if it’s free Fifty House Cellini, Other at Fifty House Hotel Cellini Milano, responded to this review Dear Mr. Mashruf, Thank you for sharing with us you feedback,We really apologies for inconvenience and for the miss of understanding between you and our reception team.The Hair dryer was placed in the bathroom under the sink and as soon as you asked about our colleague placed another one immediately and we are sorry to inform you that the room status after your check out was under the exception and the garbage was dropped everywhere which forced us to charge you extra feed for the cleaning as you were informed over the email.We will definitely share all your points of feen back with our management and we will make sure to make your future stay memorable and the room we will double check the room prior your arrival.Thank you once again and looking forward welcoming you in the future.Kind regards,Guest relation team,

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• User:yarivg2014

  Trip type: Business

  1 night stay :)

  06 Jul 2023

  This hotel which is situated at the heart of Milan, a short walk from Duomo place, looks to be a city building transformed into a boutique hotel. It surrounds an inner court that serves as a seating area for the restaurant or as an outside bar. The atmosphere is calm and peaceful and the decore eclectic. The rooms are spacious and the bed very comfortable. Fifty House Cellini, Other at Fifty House Hotel Cellini Milano, responded to this review Dearest, we thank you for taking time to leave a feedback regarding your stay: we truly appreciate it as it helps us getting better and better. We're glad to hear that you had a nice stay. Looking forward welcoming you again. Kind regards, Guests relation team

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