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Novotel Milano Malpensa Airport

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Novotel Milano Malpensa Airport

locationAeroporto di Malpensa, Milan

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About Novotel Milano Malpensa AirportAbout Novotel Milano Malpensa Airport

Location

With excellent connections to Milan city and the trade fair grounds, this hotel is ideal for international meetings, business trips and family holidays. The hotel is situated in the heart of Ticino Natural Park. Gallarate town centre can be reached in 10 min by car and guests will find restaurants located just 2 minutes’ walk from the hotel. Lake Maggiore is 15 km away. Milan can be reached in 50 min by car, and the hotel is just 7 km from Milano - Malpensa International Airport.

Facility

208 non-smoking rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. A terrace with sun loungers and parasols is available. Leisure options at the hotel include a gym and table tennis. For a fee, guests can also enjoy a spa and a beauty salon. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Novotel Milano Malpensa Airport Amenities at Novotel Milano Malpensa Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Drinks Included

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Number of Pools

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      Parasols

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      Sun loungers

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      Sun terrace

    • -

      Swimming Pool

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Restaurants

500 m

City Centre

6 km

Train Station

7 km

Golf Course

25 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

564

Very Good

796

Average

319

Poor

111

Terrible

75

Recent Reviews: 1865

  • User:claudio b

    Trip type: Family

    Frontier for the troubled flights' passengers

    rating29 Mar 2026

    Last minute hope for those whose flight was canceled or delayed at close by Malpensa airport. Sometimes (was the case when I was there) unable to cope with the stress of the many coming all at the same time last minute. Otherwise it's well organized, Ibis Milano Malpensa, General Manager at ibis Milano Malpensa Aeroporto, responded to this review Dear Guest,Thank you for sharing your feedback.We are pleased to know that you found our service helpful during a difficult travel situation. At the same time, we truly regret any inconvenience you experienced. As you rightly mentioned, situations involving multiple last-minute flight disruptions at nearby Malpensa Airport are exceptional and can lead to a very high number of guests arriving simultaneously.We always strive to manage these unforeseen circumstances as efficiently as possible and to provide support to all our guests during such stressful moments.Thank you for your understanding, and we hope to welcome you again under more relaxed circumstances.Kind regards,SaraGuest Relations Manager

  • User:YorkshireManinblack

    Trip type: Friends getaway

    Airport Hotel

    rating14 Feb 2026

    It's a short drive to Malpensa. Shuttle available. Underground car park. Room was fine. Breakfast was good. Nothing to complain about. Ibis Milano Malpensa, General Manager at ibis Milano Malpensa Aeroporto, responded to this review Dear Guest,Thank you for sharing your positive feedback about your stay at ibis Milano Malpensa Aeroporto.We’re pleased to know that you appreciated our convenient location close to Malpensa, the availability of the shuttle service, our underground car park, and that you found the room and breakfast to your satisfaction. Reading “nothing to complain about” is truly rewarding for our entire team!We hope to have the pleasure of welcoming you back again on your next trip.Kind regards,SaraGuest Relations Manager

  • User:LooeMan

    Trip type: Solo travel

    Clean, convenient, ideal overnighter.

    rating28 Jan 2026

    Clean. comfortable hotel. Good rooms, friendly staff. Good breakfast. An ideal stay if between flights or arriving late or departing early. A little way from the airport so quite quiet. The hotel runs frequent shuttles to both terminals. Pickup is easily arranged by phoning the hotel on arrival. I was arriving late at Malpensa, stayed overnight and then used thje hotel shuttle to return to the airport to catch a train into Milano Centrale station for my ongoing journey. Simples! Ibis Milano Malpensa, General Manager at ibis Milano Malpensa Aeroporto, responded to this review Thank you very much for your wonderful review and for choosing ibis Milano Malpensa Aeroporto for your overnight stay.We are delighted to read that you found the hotel clean, comfortable and convenient, and that you appreciated our friendly team and breakfast selection. It’s especially rewarding to know that our shuttle service made your late arrival and onward journey to Milano Centrale railway station smooth and stress-free.Our location slightly away from the airport is indeed chosen to ensure a quieter and more relaxing environment, while still offering easy access to both terminals — so we’re glad this worked perfectly for you.Thank you again for your kind words and for recommending us as an ideal stopover between flights. We hope to welcome you back on your next trip through Malpensa!Kind regards,SaraGuest Relations Manager

  • User:Conrad T

    Trip type: Friends getaway

    Super overpriced for sub-par basic facilities

    rating08 Sept 2025

    Super over-priced for very basic facilities; we arrived late in the evening around 10.30pm and were desperate for some food; bar was closed; had to take a cold ciabatta from the dispensing machine; beverages dispensing machine was out of order, rather than apologizing was told that to get a beverage from the closed bar counter it would cost an extra euro! Hotel has feeling of a hostel, certainly not worth paying some 180 euros per night for a few hours night stay. Book at your peril. Ibis Milano Malpensa, General Manager at ibis Milano Malpensa Aeroporto, responded to this review Dear Guest,Thank you for taking the time to share your feedback.We are truly sorry to read that your experience at ibis Milano Malpensa Aeroporto did not meet your expectations, especially after a late arrival when comfort and convenience are most needed.We sincerely regret the inconvenience you experienced with the bar being closed and the vending machines not functioning properly. We fully understand how frustrating it must have been to arrive hungry and find limited options available. Additionally, we are sorry if the explanation provided regarding beverage service came across as lacking empathy — this is certainly not the level of hospitality we aim to deliver.Regarding the room rate, pricing can vary depending on demand and availability, particularly in proximity to the airport, but we understand that the overall experience must feel aligned with the cost. It is disappointing to learn that this was not your perception.Please be assured that your comments have been shared with the relevant departments to review both service approach and facility management, as these are areas we continuously strive to improve.Should you consider giving us another opportunity in the future, we would be grateful for the chance to provide you with a more positive and seamless stay.Kind regards,SaraGuest Relations Manager

  • User:janybambuch

    Trip type: Family

    OMG bar

    rating04 Jul 2025

    We arrive toHotel rooms are ok If max 75€But bar is total disgusting 0,4ml beer taste very bad 7€ ,0.2ml beer 5€ .Derive in the bar is total sh.t,,Don’t use the bar in Hotel is way to go expensive.400m fromHotel is Mastro pizza bistro super pizza and chaep beer. Ibis Milano Malpensa, General Manager at ibis Milano Malpensa Aeroporto, responded to this review Dear Guest,Thank you for your feedback. We appreciate your comments regarding the room and the bar.Please note that our bar prices are in line with typical hotel pricing standards, considering the convenience and services offered on-site. We understand that prices may seem higher compared to other places nearby, but we strive to maintain quality and service for our guests.We hope to welcome you again and provide a better overall experience.Best regards,SaraGuest relations manager

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