Residence Desenzano

Recent Reviews: 144

• User: kristinbee_81

  Trip type: Couples

  Absolutely Outstanding Hospitality

  Absolutely Outstanding HospitalityWe arrived at Residence Desenzano after travelling all day and finally getting there around 7pm, completely exhausted. Unfortunately, there had been an error with our Booking.com reservation through one of their partner providers, and when we arrived, our booking simply wasn’t there.We spent over an hour trying to sort it out with Booking.com, but unfortunately th… Read moreAbsolutely Outstanding HospitalityWe arrived at Residence Desenzano after travelling all day and finally getting there around 7pm, completely exhausted. Unfortunately, there had been an error with our Booking.com reservation through one of their partner provid… Read more

• User: And a

  Trip type: Family

  Scammers

  Worst place,They canceled my paid and booked reservation!Dont trust this place bunch of scammersWorst place,They canceled my paid and booked reservation!Dont trust this place bunch of scammers

• User: JA W

  Trip type: Friends getaway

  Outdated hostel with beds like rubber bricks

  More like an outdated hostel than a proper hotel. You have to check in by 7pm, there is no alternative. If you arrive late then tough - what kind of proper hotel operates like that? We only found this out the day we arrived, forcing us to change our plans and book earlier trains costing us money and stress. We booked as a group months ahead clearly specifying twin rooms. On arrival they didn't hav… Read moreMore like an outdated hostel than a proper hotel. You have to check in by 7pm, there is no alternative. If you arrive late then tough - what kind of proper hotel operates like that? We only found this out the day we arrived, forcing us to change our plans and… Read more

• User: Getaway39581495256

  Trip type: Family

  The accommodation is not bad - but the behaviour is questionable.

  To be completely honest: Guests should be aware that they have(!) to (it's a must!) check in by 7:00 PM at the latest. There’s NO exception, NO flexibility AT ALL, which is honestly “not so great” for accommodation in a city like Milan. Our scheduled arrival at Milano Malpensa was 4:30 PM, but as everyone knows, you can never be 100% sure—there could be delays with the flight, the airpor… Read moreTo be completely honest: Guests should be aware that they have(!) to (it's a must!) check in by 7:00 PM at the latest. There’s NO exception, NO flexibility AT ALL, which is honestly “not so great” for accommodation in a city like Milan. Our scheduled… Read more

• User: Karen M

  Trip type: Business

  Not recommended

  The accommodation is advertised as being furnished with taste, class and elegance. This bears no resemblance to the property in reality. It is in serious need of refurbishing. We had room 52 down in the basement, with minimal light. It was like being in a bat cave. The furniture was chipped. The bed was hard and uncomfortable. And the curtains and bedding looked like they were from the 1970’s. The… Read moreThe accommodation is advertised as being furnished with taste, class and elegance. This bears no resemblance to the property in reality. It is in serious need of refurbishing. We had room 52 down in the basement, with minimal light. It was like being in a bat… Read more