Starhotels Anderson

Recent Reviews: 1707

• User: AngusPhua

  Trip type: Couples

  Good Stay

  Hotel was 3 minutes’ walk away from Milan Centrale, and is ideal especially if you have had a late night train into Milan. It was easy to find but you will have to look out carefully because there is another Starhotel just opposite. Room was clean but slightly old, and the corridors were narrow. Lights were rather dark too. However, the bed was comfortable and sheets were clean.Breakfast was prett… Read moreHotel was 3 minutes’ walk away from Milan Centrale, and is ideal especially if you have had a late night train into Milan. It was easy to find but you will have to look out carefully because there is another Starhotel just opposite. Room was clean but slightly… Read more

• User: Carolyn G

  Trip type: Family

  Great staff assistance

  The staff service across all areas - reception, cleaning, maintenance, breakfast, management made this a great place to stay. Always polite, friendly and helpful. Rooms very comfortable. Great beds. Some accessibility issues for older people with stairs and shower over bath but staff support always on hand to overcome any issue. Located next to Milano centrale provided great access to all forms of… Read moreThe staff service across all areas - reception, cleaning, maintenance, breakfast, management made this a great place to stay. Always polite, friendly and helpful. Rooms very comfortable. Great beds. Some accessibility issues for older people with stairs and sh… Read more

• User: patrickrG1759KA

  Trip type: Couples

  The perfect base for a Milan city break

  Could not have chosen a better hotel for our quick trip to Milan. Regular coach transfers from airports (we came from Bergamo) drop off just across the square in front of the central railway station with its subway station mean the location couldn’t be better. We arrived at 11am and even though check in was not till 3pm the concierge and receptionist were beyond helpful and took our luggage so we… Read moreCould not have chosen a better hotel for our quick trip to Milan. Regular coach transfers from airports (we came from Bergamo) drop off just across the square in front of the central railway station with its subway station mean the location couldn’t be better.… Read more

• User: Luis P

  Trip type: Family

  Poor Customer Service/Inflexibility with Nonrefundable Booking

  I just booked the trip. I accidentally booked the wrong date by one day. Hotel would not change my date to make it one day earlier because they said it was non-refundable. Yes, I understand that it is non-refundable, however, so many other places are flexible enough to help the customer if the mistake was just made and the trip is several months away. A simple change would go such a long way. Now… Read moreI just booked the trip. I accidentally booked the wrong date by one day. Hotel would not change my date to make it one day earlier because they said it was non-refundable. Yes, I understand that it is non-refundable, however, so many other places are flexible… Read more

• User: Safari31904902397

  Trip type: Business

  Fine hotel with easy access to the city or transport links.

  Well appointed hotel close to the Central Station. Plenty of good restaurants, the better ones are further away from the station. Breakfast was good, the bar pleasant enough, the room clean, comfortable and a good size. Staff were friendly and helpful. Transport to get around Milan was easy with the Metro nearby or the Number 1 tram. 4 stars as one lift was often not working (my stay was over 3 we… Read moreWell appointed hotel close to the Central Station. Plenty of good restaurants, the better ones are further away from the station. Breakfast was good, the bar pleasant enough, the room clean, comfortable and a good size. Staff were friendly and helpful. Transpo… Read more