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Montebello

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Montebello

locationMontecatini, Montecatini

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About MontebelloAbout Montebello

Location

Located in the spa town of Montecatini Terme, this hotel is family-run and situated 40 km from Florence. The hotel is situated 2 km from the Montecatini Terme Exit of the A11 Firenze-Mare Motorway and Peretola Airport is a 30-minute drive away.

Facility

The hotel has a lift and features 33 rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, crazy golf and a gym.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Montebello Amenities at Montebello

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Minigolf

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

597

Very Good

445

Average

118

Poor

35

Terrible

19

Recent Reviews: 1214

  • User:754judyb

    Trip type: Couples

    Poor

    rating15 May 2026

    Just a very old hotel in a poor location. Wouldn’t recommend to anyone

  • User:Ziggi4217

    Trip type: Solo travel

    Highly Recommended - you wont be disappointed

    rating22 Sept 2025

    Fabulous find and great value for money, especially when you take the half board deal - breakfast and 3 course meal included, it made for a relaxing end to busy days, knowing you didn’t have to traipse around town looking for somewhere to eat in air conditioned comfort. As a solo traveller, this was a great choice. Modern and clean, with excellent service from all the friendly staff. Their sister hotel the Piccadilly is located only a few doors away if you can’t get in here.

  • User:Louise R

    Trip type: Friends getaway

    Worst mattress I have ever slept on.

    rating02 Jun 2025

    Whilst this hotel is modern and spacious I have to say I was disappointed in the overall experience here. From the abrupt attitude of the staff to the terrible mattress (I dare the staff to try sleeping on one) it will only receive a two star from me.We arrived on a very hot day only to be told that the air con could not be used. Something about council rules. There were no fans so we all struggled that night and had to leave our windows open which resulted in us being invaded with mosquitos! Funnily enough our air con was turned on the next day which was a huge relief.This hotel could be so much more as it has all the conveniences and amenities of a good hotel. We were part of a bus tour which this hotel seems to cater regularly to. The breakfast room was poorly laid out which meant chaos every morning with people struggling to get their food and sit comfortably to eat it. Both coffee machines were problematic and not working properly.Food in the restaurant for dinner was very average. The woman taking our orders was so abrupt and bossy it made for a stressful experience which did little for the appetite.I must say the room was spacious and the bathroom huge.I hope management read this and make an attempt to offer more.

  • User:SONIA26

    Trip type: Couples

    Good hotel

    rating01 Jun 2025

    Stayed here on Caldeiona Travel Treasures of Tuscany Tour. Really enjoyed this trip. Pick up was from Glasgow with some further pick up along the way. Our bus acted as a feeder bus until we got to Hull for the ferry after which we got to meet our travel companion properly. As this is a coach tour there were serval key points and parts to it. Which I reviewed under Caledonian We arrived Day 3 of the trip. travel through Switzerland into Italy. The scenery absolutely stunning. Again a few stops along the way to Monticetini Terne the spa town where we were staying. We arrived early evening staying at the Montebello Hotel. Check in was swift. Room was clean, spacious and regularly cleaned. There was a balcony with lovely views of the spa town and the Alto. Dinner night 1 was a set 4 course meal and a welcome drink. You will need to pay for drinks at this hotel. Water is €2.50 as is a pot of tea. The room has no tea or coffee making facilities so we had to go to the bar to get this. Night one at the hotel you Order from a short basic menu (very short) for day two. There is no vegan or vegetarian option on offer unless requested. One lady in our group did just this as she is vegetarian. Day 4 to 8 breakfast was basic, and the same every morning. Plank cakes, croissants, scrambled egg which seemed to be empty and boiled eggs that you could peel if you have an excess amount of time. I think there were some sausages. There is a museli and yoghurt. You do get juice and free tea/coffee here. Dinner was okay. The vegetarian lady was given a plate of cut up cheese for dinner and side veg. No I wish I was kidding. Day 5. Small cold breakfast as Very early start for Rome. This evening my husband and I went to one of the local restaurants near the hotel Ceros. Good service and reasonably priced. Day 6. A much needed free day. Rest and relaxation. So a wee walk around the town which has a spa, tram to the alto and markets. By this point I did start to feel that we were all more an annoyance to the hotel staff who were catering other larger groups. But if you don’t give people fluids for free they do then need you to go and get them some. Dinner this night was decided for you as it is Tuscan themed. I quite enjoyed it and was a nice way to end the trip. Day 8. Up early for breakfast and making our way home. Photos are views from the balcony in our room.

  • User:Yvonne S

    Trip type: Family

    Disappointing stay with poor service and uncomfortable conditions

    rating14 Oct 2024

    This was the first time I have travelled to Italy with Caledonian travel and I was hugely disappointed. I recently stayed at the hotel Montebello and unfortunately my experience was far from pleasant. We were meant to have drinks on arrival but no one at the hotel knew anything about this, The room was cold and I had to ask for blankets for the beds as they were unable to put the heating on. There wasn’t a kettle or tea making facilities in the room. The food was appalling and the staff were rude.

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