Aparthotel Plebiscito

Recent Reviews: 414

• User:Vi B

  Trip type: Friends getaway

  Mold!!

  27 Oct 2025

  I have paid 100€/night to a hotel with such obvious mold!! The air cons clearly have never been cleaned and there was mold inside and behind them on the wall! And that was in every room! I don't know how the authorities permit them to operate! Also there was a nauseous smell coming from the bathroom. My clothes that were in the bag caught the smell! Absolutely disgusting! would never recommend this hotel to anyone!

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• User:Georgios S

  Trip type: Family

  Keep up the good work!!! It was a pleasure meeting you all!!!

  09 Aug 2024

  Nice, convenient location friendly stuff, beautiful rooms. Meeting Antonio and Natascia definitely made a difference Keep up the good work!!! It was a pleasure meeting you all!!! Hopefully next time visiting Napoli we will be able to stay at Plabiscito Apartment Hotel.

• User:Vincent G

  Trip type: Family

  Worst hotel ever! This is coming from an experienced traveler.

  29 May 2024

  Where do I start?... I've traveled a lot, including international. My work required me to typically fly to a customer on Monday and fly home on Friday for weekly projects just about every week. I had to travel to Louisville, KY for 7 months every week. Traveling for business has its perks, and I understand that Hotel Plebiscito (I'll call them HP for short) is not a Marriott or a Hilton. But there are very basic things needed to make a hotel stay comfortable, none of which this hotel seemed to have.Odor - A hotel room should smell clean and fresh. Our room literally smelled like a sewer. I wasn't sure if it came from the shower drain or toilet. Either way, that's a bad way to begin.Pillows - You would expect them to be fairly fluffy and comfortable. HP didn't have enough for our room and they were very thin.Shower - I can deal with small. But small and with one tiny shelf attached to the shower fixture (meant only for a bar of soap) is just not adequate, especially for a family of 3 or 4 with various shampoos and conditioner bottles. Stick a corner shelf or two in your showers for a few bucks each and it would work better.Towels - HP's towels were thin and rough.Blankets - There were no blankets or comforters in our room. The front desk attendant had to steal them from other empty rooms. We were told that since it is warmer out, most people don't need them. However, when it is hot out, most people want the AC on. Now you might need the comforter to keep your body temp regulated. Plus, some people simply like the extra weight and comfort.Room keys - When you have a family of 3 (my family) or 4 (as was the case with our friends), you NEED more than one room key, especially when it controls the lights. If one person wants to sleep in, but others want to venture out and shop or go sightseeing, they should not need to rely on the front desk to buzz them in the front door, and to get access to the room, because one person stays behind. There is no excuse for this. Simply create more keys or get a system that programs them for you at reception. Just about every hotel in the world does this now.Windows - They should close all the way so that less noise can get in. Our room had no exterior window, but the windows it did have led to an atrium above the lobby. We could hear everything in lobby because it wouldn't shut tight.Hot water - Initially the sink faucet had very low hot water pressure. The next day I found that the valve was almost closed. I fixed this myself by opening it all the way.WiFi - I'm an IT guy. Been in the industry for 35 years. There is no need to name the wireless network (SSID) of each gateway/access point differently. Give them all the same name, and the same password, to make it easier for both your staff and your guests. This is a simple task for any half decent IT guy.This all finally boiled over when I need to use the restroom after returning from some shopping. I asked to use the one off the lobby but they suggested I use the one in my room. I didn't have the key because my wife was out shopping on her own. So they let me in to my room. However, there was no key to keep the lights on so I had to go with the door open. I found this quite ridiculous, so I made the list above during this time. The front desk, including what I would assume was the manager, didn't allow me to list out all these thing before interrupting, saying I was not allowing them to speak. She suggested I send this in an email. Well, that's not how things work. I was there. I needed to tell them all of this. An email could be deleted with one click and the problems go away.I walked away without being able to explain much of this and sat on the front step for a few minutes. The manager came out and offered to switch my room. This was a good gesture and the room was better (no more sewer smell), plus it had an outside window. However, the new room had some problems as well...1. The shower door almost fell off entirely. I found one side hanging off and some parts in the shower pan. I was able to get the screw that came out back in and tighten it down well enough with tweezers for our last day (of two total) so that we could shower. I left the extra parts on the sink.2. The pull out couch was horrible. The mattress was thin and the metal bars could be felt through the mattress. Good thing the 18 year old can sleep pretty much anywhere.Normally, I would talk about problems like this to the front desk. But since the manager asked for an email I figured this would be better so that everyone could see instead of that just being deleted.To be fair, the front desk attendants were kind and helpful. They are just at a disadvantage when they are not provided with the resources they need to make this a pleasurable stay. The manager, although somewhat helpful with replacing the room, can serve her customers better by listening to them. Spending a little bit of money on basic necessities, even if it raises the rate a bit, would serve this hotel well.

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• User:911familyfun

  Trip type: Friends getaway

  Amazing location

  31 Aug 2023

  Amazing location, with shopping, dining and attractions all near by. This is the perfect spot to explore Naples from. Staff are friendly and helpful and the hotel and rooms were very clean. Bathroom is small and shower is micro - Barry enough space for a very slim person to stand up in. Beds were very uncomfortable and the pillows were the worst I have ever had - completely flat and hard. Change the mattress and get some new pillows and this place would be off the charts!!Eat at Donna Sofia across the street - beat pizza and street food. Naples is safe and fun - we had a blast. We walked day and night through the streets, visited back alleys in the Spanish quarter and travelled in and out via the train station - never had a problem anywhere. I would NOT stay close to the train station - it’s definitely a bit grittier and not as central.

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• User:Ingo618

  Trip type:

  Great value for money!

  16 Feb 2023

  Great value for money! Perfect location at the most popular pedestrian street Via Chiaia. Very friendly and helpful staff. Reasonable price. Short walking distance to everything, like the old town, the sea and the cable car.