Art Suite Principe Umberto

Recent Reviews: 112

• User: E1046GXteresaw

  Trip type: Friends getaway

  Awful place

  Booked the Superior Triple Room after looking at pics as 3 of us were travelling, we specifically wanted a lift as one adult with back problems & one recently had hip operation....the room they gave us was in no way suitable...single bed downstairs was as hard as the floor, the double bed up some awful metal stairs was noisy each time someone moved in bed, the ceiling was too low even for our… Read moreBooked the Superior Triple Room after looking at pics as 3 of us were travelling, we specifically wanted a lift as one adult with back problems & one recently had hip operation....the room they gave us was in no way suitable...single bed downstairs was as… Read more

• User: _E7552AN

  Trip type: Business

  refused to return the money when canceling the reservation

  We planned a trip to Italy from Ukaine, through the site *tickets.ua* booked and paid for accommodation in this hotel. The site indicated the possibility of free cancellation - it suited us, because we were not sure that 100% of the trip will take place. As a result, circumstances changed and we could not be physically present at this hotel - the reservation on the site was not canceled, we contac… Read moreWe planned a trip to Italy from Ukaine, through the site *tickets.ua* booked and paid for accommodation in this hotel. The site indicated the possibility of free cancellation - it suited us, because we were not sure that 100% of the trip will take place. As a… Read more

• User: Greg A

  Trip type: Couples

  Honeymoon. They stole my iPhone.

  I realized I’d left my iPhone in the room just as the door closed behind us. It was 5am and the hotel was unstaffed at this hour. We had left the room keys in the room, as instructed, as we were checking out and headed home to the States...and the door was self locking. I called the hotel from London during layover and was assured they would mail my iPhone home. They never did. I called many times… Read moreI realized I’d left my iPhone in the room just as the door closed behind us. It was 5am and the hotel was unstaffed at this hour. We had left the room keys in the room, as instructed, as we were checking out and headed home to the States...and the door was sel… Read more

• User: Virginia S

  Trip type: Solo travel

  Disaster in Naples

  I booked this place (I can not call it a hotel), although its name is Art Hotel Principe Umberto trough a travel agency. Everything in the name of the so mentioned "hotel" is deceiving. First, it's not "art" and you can see this from the pictures I have uploaded. It's not a hotel as well, as there is not a reception... It consists of different apartments in different buildings, that are situated n… Read moreI booked this place (I can not call it a hotel), although its name is Art Hotel Principe Umberto trough a travel agency. Everything in the name of the so mentioned "hotel" is deceiving. First, it's not "art" and you can see this from the pictures I have upload… Read more

• User: Alexander K

  Trip type: Family

  A nightmare in naples

  We booked the Art Suite principe umberto through a Travel Agency as Bed and Breakfast for 5 nights.The red haired receptionist was very friendly and helpfull and definitely is the jewel of the B&B!The description of the B&B stated that the Art Suite is located near the main train station and is near the historic center of naples. Actually all of that is true, but arriving there we found th… Read moreWe booked the Art Suite principe umberto through a Travel Agency as Bed and Breakfast for 5 nights.The red haired receptionist was very friendly and helpfull and definitely is the jewel of the B&B!The description of the B&B stated that the Art Suite is… Read more