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Chiaja Hotel De Charme

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Chiaja Hotel De Charme

locationNapoli, Naples

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About Chiaja Hotel De CharmeAbout Chiaja Hotel De Charme

Location

The hotel is right in the centre of the city, only 20 m from Piazza del Plebiscito; the heart of Neapolitan culture. The hotel is named after the street connecting the commercial area of Via Toledo with the stylish Via dei Mille and the elegant Piazza dei Martiri. There are restaurants and bars within a few minutes' walk. The closest bus station is roughly 50 m from the hotel and it is some 150 m from the nearest metro stop. Naples Airport is approximately 1 km away.

Facility

The hotel has a lift and features 3 single rooms and 24 double rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional amenities include a newspaper stand, a TV room and a library. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer is also provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 27 non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a spa, a beauty salon and hydrotherapy treatments.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Chiaja Hotel De Charme Amenities at Chiaja Hotel De Charme

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Jacuzzi

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Underground/Over ground Station

150 m

Park

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

930

Very Good

725

Average

176

Poor

74

Terrible

24

Recent Reviews: 1929

  • User:Liz R

    Trip type: Family

    A mixed but overall adequate experience, some of which is not the hotel's fault

    rating27 Mar 2026

    This hotel had some pros and cons I think it’s important to know going in, although none of the cons were dealbreakers for me. I’m only writing this review to give others an idea of what to expect. This was a perfectly serviceable place to sleep, but I would probably not book again because I prefer slightly more comfort than this hotel offered on default. I did not communicate any of the minor issues I had with the staff or give them a chance to better accommodate me, so I don’t blame them for anything I list below as a negative. Pros:- in the Chiaia neighborhood on a pedestrian only street – but, be aware taxis won’t be able to drop you off directly in front of the hotel- fantastic food within walking distance- delicious breakfast buffet in hotel- The staff was helpful and friendly- Fantastic pizza to go or to stay within steps from the hotel at Pizzeria Donna Sofia a Chiaia- Nearby convenient taxi stands at Piazza del PlebiscitoCons:- Drunk groups of both adults and very young children roaming the street at night- Vespas/scooters/motorcycles etc zipping around the pedestrian street – however, this is something I expect in Italy- Streets covered in litter and vomit from the night before- Very bright blue light on the wall mounted thermostat that made sleeping difficult because it would turn on and off randomly- One pillow per bed, making sitting up against the hard headboard uncomfortable- Hard beds- Many flies coming in as soon as the window is open, which isn’t the hotel’s fault- Predatory restaurant nearby who takes advantage of tourists by overcharging and serving badly prepared food at Antica Taverna a Chiaia

  • User:WhapoFishShack

    Trip type: Solo travel

    Overall a Good Choice

    rating26 Nov 2025

    The Hotel itself has a wonderful location. I chose it for the location and the atmosphere. I was there for a week. The furniture and amenities are a bit tired. No electrical plugs unless you unplug a lamp or some such. The superior rooms are very noisy especially at night. It required my soundproof earplugs so I could sleep. It seems there is mostly an older italian clientele, which is great in my opinion. The breakfast staff is warm and helpful. As a woman travelling alone I felt very safe in the neighborhood. However, had I went missing I doubt anyone would have noticed. Not exactly what I expected in a small family type Hotel.

  • User:Michael T

    Trip type: Family

    Wonderful Hotel

    rating09 Oct 2025

    Had a fantastic stay at Chiaja Hotel, perfect location, staff very friendly,very clean and great continental breakfast, can't recommend highly enough,verveill be going back. Great central location for quality boutiques and 100's of great restaraunts

  • User:Jeremy C

    Trip type: Couples

    OK central Naples hotel

    rating17 Sept 2025

    A very central hotel in the old quarter of Naples, about a 20-minute walk from the port (hydrofoil terminal) and about a 45-minute walk from the train stationIt's in an old palace - you go through massive gates from the street, which are locked at night - it's on the first floor - there are stairs or a wonky small lift if you have luggageThere are a variety of rooms - our was a reasonable size but only had a window facing onto an enclosed well, which made it rather dark - that and the fact that we suffered from mosquitoes at night led to our rating of 4 starsThere was a modern bathroom, and the shower worked wellWe had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items in a very small breakfast roomSo we would probably stay there again, but in an upgraded room

  • User:Relax800225

    Trip type: Family

    Great hotel, fantastic location

    rating31 Aug 2025

    Clean, comfortable rooms, friendly and helpful staff. But the best thing about this hotel is the amazing location. Just 5 minutes walk from the Palazzo Royale, 10 minutes to the sea front and right on the edge of Chiaia, the smartest part of Naples (in our brief experience).Recommended!

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