Costa

Recent Reviews: 624

• User:Cosmopolitan583726

  Trip type: Couples

  Arrive as Guests - Leave as Family

  16 May 2026

  From the moment we entered the reception of the Costa Hotel Pompei we were made very welcome. Nadia very kindly took our luggage to our room & Carmen gave us a welcome drink & snacks. We settled into our very clean, comfortable room before our evening meal. Carmen suggested a delicious seafood pasta dish. Throughout the week Nadia, Carmen & Mario were wonderful, always happy to help by ordering taxies, giving tourist advice etc. The Hotel is a little out of the way for all tourist attractions, in reality you cannot walk anywhere, other than the railway station, which only takes 20 minutes. The taxies are reasonably priced & the train is really cheap. There is a very busy road running close by, however, the electric shutter on balcony window works wonderfully to suppress the noise & the air con was certainly appreciated. The team we did not meet, do a great job behind the scenes. We would definitely return to this hotel. As they say on the door Arrive as guests, leave as family. We loved it. Pasqualina Costantino, Altro at Costa Hotel, responded to this review Dear Trina and Phil,Thank you so much for such a lovely review!It is a pleasure to know that you had such a great time with us and that you appreciated the perfect teamwork behind the welcome, cleanliness, breakfast, good food, and everything involved in the management of our hotel. For us, it is very important that our guests feel warmly welcomed from check-in until check-out. It will be a great pleasure to accommodate you here again, hopefully not too far in the future. thank you uagain from Nadia, Carmen. Mario and all the Staff.

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• User:Excursion572502

  Trip type: Family

  Great place to stay with friendly and helpful staff

  02 May 2026

  We visited the Pompei Archeological site near Naples, and we stayed at the Costa Hotel. We really enjoyed our stay at the hotel. We found that this hotel had all the amenities of a higher rated hotel. It was very clean , comfortable, and very staff friendly. Breakfast was outstanding. They had everything from yougart , fresh fruit, and traditional eggs. It is conveniently located about 10 min from the Archeological site’s main entry.The staff was very helpful, kind, professional, and accommodating. They helped us order pizza for dinner since it was a Sunday evening, and most restaurants were closed. I highly recommend Costa Hotel to all my friends and family. I will definitely stay there when we return again to Italy. There is so much history in Pompei.

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• User:Laura R

  Trip type: Friends getaway

  A gem of a hotel

  19 Apr 2026

  We so enjoyed our stay at the Costa Hotel. The stay was made extra special by all the hotel staff, Mario, Carmen, Nadia and Michela went above and beyond in the service they provided. Recommending places to visit, organising transport and itinaries. Always a warm welcome, first rate service, excelling our expectations (despite being seasoned travellers). We look forward to returning to this excellent hotel that is such good value for money.Neena and Laura Pasqualina Costantino, Altro at Costa Hotel, responded to this review Dear Neena and Laura,Thank you so much for your wonderful review! It was truly a pleasure to have you as our guests.We are thrilled to hear that our staff made your stay special. For us, providing personalized care and ensuring our guests feel supported throughout their journey—from planning itineraries to organizing transport—is our top priority. Knowing that we exceeded the expectations of "seasoned travellers" like yourselves is the greatest compliment we could receive.Your kind words motivate the whole team to continue offering the warm, first-rate service we take pride in. We are already looking forward to welcoming you back to your "home away from home" in Pompeii!Warmest regards,The Hotel Costa Team

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• User:Anita S

  Trip type: Family

  Lovely family holiday at the Costa hotel

  01 Apr 2026

  Just returned from a lovely 4 night stay at Costa hotel. Staff were friendly and helpful, giving advice and information, organising taxis etc. Rooms were immaculately clean.Breakfast was huge continental selection with lots of homemade breads and cakes. We were just out of season, the restaurant was only open last night of our stay. Food was traditional and tasty.On last night we had a big storm, loud bangs and lightening very close. The electricity went off for a short time and it was reassuring to see that the emergency lighting and fire doors all worked as expected. Views from the sun deck are lovely.Please can potential clients note that this hotel is approx 10mins from Pompeii archaeological site in a car. Approx 15-20 euros one way by taxi. We knew this before our stay and chose this hotel as small, family run B&B hotel, but other guests were disappointed that it was not in nearby walking distance. Also the local train station is currently closed, so the nearest train station is pioppaino, a 15 mins walk away. Thank you Costa hotel for a lovely stay. Pasqualina Costantino, Altro at Costa Hotel, responded to this review Dear Guest,Thank you very much for taking the time to share such a detailed and positive review of your stay at Costa Hotel.We are delighted to hear that you appreciated the friendliness and helpfulness of our staff, as well as the cleanliness of our rooms. It is especially rewarding to know that you enjoyed our breakfast selection, where we take great care in offering a variety of homemade breads and cakes.We are also pleased that you had the opportunity to dine in our restaurant and experience our traditional cuisine. Your kind words mean a lot to us.Thank you as well for mentioning the storm during your stay and highlighting the effectiveness of our safety measures. Ensuring our guests’ comfort and security at all times is one of our top priorities.We truly appreciate your comments regarding our location and local transport options, as they will certainly be helpful for future guests when planning their visit.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,Costa Hotel

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• User:Amanda Y

  Trip type: Couples

  Family owned hotel with character.

  20 Mar 2026

  The hotel is tucked away from the main busy street and is a delightful find. The staff are friendly and professional, particuler thanks to Carmen and Mario who were very helpful and always seem to be on hand! Quiet and relaxing and tastefully decorated. The room we had was clean and although small it was functional, the shower cubicle was tiny but ok. Even though our room backed onto the busy bypass the noise was not intrusive. It is an ideal location to visit the local tourist sites although the nearest train station was closed, the walk to the nearest train station was a 25 minute walk along the busy main road. All in all a lovely little hotel to visit. Pasqualina Costantino, Altro at Costa Hotel, responded to this review Dear Guest,Thank you very much for your kind review.We are delighted to hear that you enjoyed the peaceful atmosphere of our hotel and appreciated its location. Your kind words about our staff mean a lot to us, and we will be happy to share your special thanks with Carmen and Mario.We are glad you found your room clean and comfortable, and that the noise from the nearby road did not disturb your stay. We also appreciate your feedback regarding the shower and the temporary inconvenience with the train station, as it helps us improve and inform future guests.It was a pleasure having you with us, and we hope to welcome you back again soon.Kind regards,Costa Hotel

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