Grand Hotel Capodimonte

Recent Reviews: 566

• User: suela k

  Trip type: Family

  Naples

  The hotel was about 15 minutes away by bus, but for a 4-star hotel it was very disappointing. The room didn’t even have a proper duvet, just some old blankets.We were 4 people, yet they only provided 2 small bottles of water, which is unacceptable for this category.Breakfast was very poor, and the atmosphere was uncomfortable – it felt like you were being watched while eating.For a 4-star hotel, i… Read moreThe hotel was about 15 minutes away by bus, but for a 4-star hotel it was very disappointing. The room didn’t even have a proper duvet, just some old blankets.We were 4 people, yet they only provided 2 small bottles of water, which is unacceptable for this cat… Read more

• User: Rebecca C

  Trip type: Friends getaway

  This hotel has received some bad press

  Ok, it’s run down and needs a lick of paint and some TLC, but to be fair so does Naples.On the upside, it was spotlessly clean and had comfortable beds and friendly staff.It encapsulated the whole vibe of Italy and if you don’t mind rough around the edges and a bit of a walk to the city centre, it’s great value for money.Thank you to all for making a memorable mini holidayOk, it’s run down and needs a lick of paint and some TLC, but to be fair so does Naples.On the upside, it was spotlessly clean and had comfortable beds and friendly staff.It encapsulated the whole vibe of Italy and if you don’t mind rough around the edges and… Read more

• User: Allan B

  Trip type: Couples

  Hotel from hell

  We stayed here as part of a tui multi stay for 2 nights which turned into 0 nights as this place is unacceptable on so many levels. Mould and damp in rooms , furniture chipped plaster falling off walls. This is like a haunted house , avoid at all costs as not safe and tui will not refund a penny for you , they think this hotel is acceptable! The door handle even fell off as we left and if there wa… Read moreWe stayed here as part of a tui multi stay for 2 nights which turned into 0 nights as this place is unacceptable on so many levels. Mould and damp in rooms , furniture chipped plaster falling off walls. This is like a haunted house , avoid at all costs as not… Read more

• User: Navigator10840852303

  Trip type: Family

  Grand Hotel Capodimonte Naples

  Advertised as a 4 star HotelBooked via TUI - no restaurant for evening meals, only breakfast. No room service. Small bar. Bedrooms dated and in a poor state of repair.Located on an extremely busy road - you step out of the main entrance literally onto the road.Many areas of the property require refurbishment- missing roof tiles in ceiling in corridor and paint peeling on walls. Areas of dampness e… Read moreAdvertised as a 4 star HotelBooked via TUI - no restaurant for evening meals, only breakfast. No room service. Small bar. Bedrooms dated and in a poor state of repair.Located on an extremely busy road - you step out of the main entrance literally onto the road… Read more

• User: AlysonBr

  Trip type: Couples

  Avoid, Avoid, Avoid!

  Avoid this hotel at all costs!!! Is smelled damp on arrival, it is literally on a duel carriage way with just a step between you and the extremely busy road. It is run down and dirty, we asked to see the “sun terrace” as advertised by Tui and were shown eventually to what I can only describe as a dumping ground for old broken furniture, there were a couple of filthy wicker seats that were covered… Read moreAvoid this hotel at all costs!!! Is smelled damp on arrival, it is literally on a duel carriage way with just a step between you and the extremely busy road. It is run down and dirty, we asked to see the “sun terrace” as advertised by Tui and were shown eventu… Read more