Hotel Buono B&B

Recent Reviews: 23

• User:toby_c07

  Trip type: Couples

  Not the best, and definitely not a b&b

  07 Jul 2024

  Arrived at 12pm and there was no one at reception, i understand check in isn’t until 2:30pm - but we thought we could swing over and leave our luggage in their safe area whilst we wonder round and explore the area. But we were greeted with the house keeper who doesn’t understand a word of english when it was advertised multilingual staff, lack of communication and its definitely not her job to greet everyone but she was still helpful and lend us to the outdoor area to chill in the main time. The receptionist was very helpful and cheery, but there isnt anyone there until 2:30pm to 9pm. Advertised as B&B, but no breakfast was included. There was no kettle in the room either. If you have a hire car then it will definitely be easier but on foot, it takes around 35/40 mins everyday to walk into the city and depending on how far youre in, its longer to walk. During the night the area is very quiet but we didnt feel safe to wonder around at night so we got take outs delivered to our room most nights.

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• User:209gavinm

  Trip type: Couples

  Unprofessional & false advertising

  11 Jun 2024

  Stayed here between the 7th -10th june 2024, advertises as bed & breakfast, no breakfast to be seen, advertises with a photo of a kettle in your room, no kettle in room, not a great location but most of all i suffered a terrible fall in the room and had blood gushing out of my head and was given no assistance by any member of staff, yes there was a cleaner there who could not speak english but only handed my wife some bandages then left straight away, i had to make my way to the local pharmacy unattended whilst still heavily bleeding where i got patched up & checked for concussion afyer he called a paramedic out to the shop , thankfully the pharmacist was excellent but was appalled that the hotel had left me to fend for myself considering the amount of blood that i was losing at the time of the incident, later when the receptionist came on shift my wife notified her of it and she never offered any advice or apologies just nothing, if you want to go to a hotel that false advertises and does not care about your well being this is the place for you, i defınitely do not recommend.

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• User:554wendys

  Trip type: Couples

  Very Comfortable

  27 Feb 2024

  Our room was nicely spacious and well furnished. The bed was comfortable, there was a good sized wardrobe and a decent desk. The room was beautifully decorated, fresh and spotlessly clean.The bathroom had a good shower, and was roomy plus, again, very well decorated. Also came with a hairdryer on the wall which I was very happy with.We didn't actually meet the owner but they were very helpful on WhatsApp. The internet was good once we realised logging into the named internet with our floor number made it stronger. Despite the cosmetic looks of the area we did actually feel safe and found the locals to be very friendly and helpful (although English is not prevalent). If you are visiting the Tabbaco shop at the bottom of the hill sells bus tickets but is shut on Sundays. Next door the mini supermarket is very well priced (well compared to UK prices). The buses leave from opposite the little newsstand (back side of it not the front) and head to Naples Central in about 15mins. Taxi from the Central Station was a maximum of 16euro and from the airport 30euroI can not comment on value for money as we booked a package deal but despite the location I would stay again because it was so nice, stylish, quiet and comfortable.Thank you to the owner for the help with the city tax we appreciated it

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• User:luna-hare

  Trip type: Family

  City trip

  17 Sept 2019

  Arrived at the hotel getting exactly as was described. If you can get past the area you will not be disappointed. It’s very modern, clean and welcoming. The staff were really helpful. We arrived early but they found us a place to change and we could leave our luggage so we could go off and make the best of the rest of the day. The young man who was on the morning shift each day did well at helping with what to find in the city to do. Gennaro was on in the afternoons and again was very helpful. He booked our taxi to get us back to the airport so we didn’t have to worry. He took time to chat with us to make sure everything had been ok with our stay. Both staff members were very respectful of our privacy but also made us feel able to ask for help if we needed it. Thank you so much

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• User:Clareywain

  Trip type: Couples

  Great stay!

  04 Jul 2019

  My husband and I needed somewhere in Naples to stay ready for our flight early the next morning. We had previously booked elsewhere but after reading their reviews we chose to find somewhere else.We came across Buono BnB and from the second we arrived we were warmly welcomed in to a modern, but homely environment. It is more like a hotel than bnb. The staff are so friendly and welcoming!! The room was modern and clean. There’s a great outdoor space if you want to sit outside and relax.Highly recommend staying here if you need somewhere for he airport or close to the centre itself.

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