Nuvo Hotel

Recent Reviews: 1788

• User:ruth p

  Trip type: Family

  Great hotel, great staff, great location!

  30 May 2026

  Lovely hotel in a perfect location for transport links into Naples centre, and also other transport links to areas like Pompeii, Sorrento, Amalfi Coast etc.Our room was huge, with a balcony overlooking the street below. We loved stepping out on here in the mornings and evenings and just people watch. It was clean and had air con. The breakfast was a lovely selection of the usual continental, with some added traditional pastries from Naples (Sfogliatella).The staff were so lovely and couldn’t do enough for you. Especially helping advise how the transport system works and which lines to take etc.There is the added bonus that you can buy your train tickets direct from reception (just remember to validate them at the validating machine inside the ticket office at Agnano station - it’s a small white machine about the size of a soap dispenser to the left of the ticket window).All in all, we had a great stay at this hotel and would 100% come back here again!!Thank you to all the staff for making our trip one to remember! Nuvò Napoli, Proprietario at Hotel Nuvo, responded to this review Dear Guest,Thank you so much for your wonderful review and for sharing your experience with us.We are delighted to know that you enjoyed our strategic location and found it convenient for exploring not only Naples city centre, but also some of the most beautiful destinations in the region, such as Pompeii, Sorrento and the Amalfi Coast.It is also a pleasure to hear that you appreciated the comfort of your room, as well as the balcony, which allowed you to enjoy the authentic atmosphere of the neighborhood. We are glad that our breakfast, including traditional Neapolitan specialties like sfogliatella, helped make your mornings even more enjoyable.Your kind words about our staff mean a great deal to us and we are especially pleased that you found our train ticket service at reception convenient, helping to make your travels around the area even easier.Thank you once again for choosing Hotel Nuvò. Knowing that you would gladly return is the greatest compliment we could receive.Warm regards.

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• User:Carol H

  Trip type: Couples

  Great stay in Napoli

  28 Apr 2026

  I have stayed at Nuvó various times and am always satisfied! The staff is great and the location is perfect. The cumana train is just across the street and it takes you to the heart of town in 10 minutes! Breakfast has everything you could want. Highly recommended! Nuvò Napoli, Proprietario at Hotel Nuvo, responded to this review Dear Carol, Hotel Nuvó is very grateful for your beautiful feedback. We are truly pleased to hear that you enjoyed you stay: our staff, our convenient location, and the easy access to the city center via the Cumana train.We are also delighted that you appreciated our breakfast selection—our team works hard every day to offer a wide variety of quality options.Your kind words are a great motivation for us to keep improving.We look forward to welcoming you back again soon!Best regards.

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• User:thandiwe m

  Trip type: Family

  The toilet was dirty. The rooms jave no basic 4 star neccessities such kettle foe tea or coffee.

  19 Apr 2026

  The room was dull colour and not meeting basic standards Nuvò Napoli, Proprietario at Hotel Nuvo, responded to this review Dear Guest,We already answered on your prevoious feedback. We are sorry to read your negative review and are truly disappointed that your stay did not meet your expectations.We are particularly concerned about your comment regarding the cleanliness of the bathroom, as this is an aspect we place great importance on and constantly monitor with strict standards. All bathrooms have been recently renovated.Regarding the absence of a kettle in the room, this service is available upon request in classic rooms while in superior rooms is guaranteed; however, we understand that it may be perceived as a standard amenity. For the style of the room, our property is designed with a blend of classic and modern elements, aiming to create a balanced and comfortable atmosphere. We are sorry if this did not fully meet your personal taste.We hope to have the opportunity to welcome you again in the future and provide you with a better experience.Best Regards.

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• User:FarAway18246322454

  Trip type: Family

  Terrible beyond measure.

  19 Apr 2026

  The location made us feel unsafe especially in the evening. The room felt stuffy and there was a bad smell especially in the corridor towards our room from the elevator. The ambience is so outdated and just depressed our mood when we checked in. There was no tea/coffee tray in our room. Which seemed awkward to us. When we asked for some, they said we needed to pay for a cup of tea. Really?!We asked the receptionist for any eating place nearby. He recommended one and it was just as bad. The pasta was not well cooked. The sauce had burnt beef and made the sauce a bit bitter. Oh my gosh! We only realized in the morning that dogs, cats and everything else is allowed in the hotel. Hence my sister waking up with blocked nose, itchy and swollen eyes. All in all, l can never come back or recommend it to anyone. Not even my enemy. We didn't take not even one picture at this hotel. But we took hundreds from LHP Napoli palace where we had stayed 2 nights before. I have now learnt not to hop from one hotel to the other like am on a tour bus. Nuvò Napoli, Proprietario at Hotel Nuvo, responded to this review Dear Guest, thank you for sharing your feedback. We are truly sorry that your stay did not meet your expectations. Regarding your perception of safety in the area, we are sorry to hear this impression, as the neighbourhood is generally considered quiet and does not usually raise concerns among our guests. Concerning the smell reported in the corridor and the feeling of stale air in the room, we have high-quality fragrances are diffused throughout all areas of the property. As for the style of the property, it is designed as a balance between classic and modern elements, although we understand that it may not suit everyone’s personal taste.The tea/coffee service is available in Superior Room but, if available, it is provided also in classic upon request. We are also sorry that your experience at the recommended restaurant was not satisfactory; our area is full of restaurant and our staff suggestions are based on generally positive feedback received over time. We confirm that the property is pet-friendly and we are pleased to welcome pets. At the same time, we would like to highlight that we place great attention on the cleanliness and maintenance of all common areas, in order to ensure comfort and hygiene for all our guests. At booking time there was no mention of any allergy to pets. We are sorry that your stay left a negative impression and we will certainly take your comments into consideration to continue improving our services. Kind regards.

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• User:Travel15625286451

  Trip type: Couples

  Absolutely loved staying here for 3 nights, you get what you pay for and for a budget hotel it was great

  21 Mar 2026

  Absolutely loved staying here, very good for what you pay for and not much to complain about at all, comfy beds, modern bathroom, good tv, for a budget trip nuvo was great for us Nuvò Napoli, Proprietario at Hotel Nuvo, responded to this review Dear Travel15625286451, thank you for sharing your experience during your stay at Hotel Nuvò. We are truly delighted to hear that you absolutely loved your 3-night stay with us and that you found great value for money. It’s wonderful to know that you appreciated the comfort of our beds, the modern bathroom, and the in-room amenities. Your kind words mean a lot to us, especially knowing that we contributed positively to your budget trip experience. We hope to have the pleasure of welcoming you again soon! Kind regards.

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