Palazzo Firenze

26+ photos

Palazzo Firenze

Name: Palazzo Firenze
Address: 16 Via Firenze, Naples, italy
Telephone: 0204 505 9777
Rating: 3.6

naples, italy

About Palazzo Firenze

location

This hotel is located in Naples.

facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Valuables can be securely stored in a safe. Other features include a telephone and WiFi (no extra charge). Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including a spa and a solarium.

meals

The hotel features dining services including a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Palazzo Firenze

Facilities (12)

24-hour reception24-hour check-inHotel SafeRestaurant(s) with air conditioningRestaurant(s) with non-smoking areaRoom ServiceLaundry ServiceCar ParkElevator/ LiftParkingSmoke detectorLaundromat

Building Information (6)

Year of renovationNumber of Floors - Main buildingNumber of Rooms (total)Number of Single RoomsNumber of Double RoomsNumber of Suites

General Services (3)

Bellboy serviceLuggage storageMultilingual Staff

Meals (4)

Half BoardBreakfast BuffetBarRestaurant

Payment (3)

American ExpressVISAMasterCard

Room Facilities (4)

Air conditioning (centrally regulated)Wheelchair accessTerraceWifi

Security (1)

Security Guard

Sport/Entertainment (2)

Pool barTanning Studio/Solarium

Location

Napoli, Naples, Italy

16 Via Firenze

Nearest airport4km

City centre1km

What's nearby

City centre1km
Nearest airport4km

Check-in from 3:00 PM · Check-out by 11:00 AM

Napoli, Naples, Italy

16 Via Firenze

Nearest airport4km

City centre1km

What's nearby

City centre1km
Nearest airport4km

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.6

Good

128 reviews

Value
Rooms
Cleanliness
Service

Excellent42
Very Good35
Average26
Poor10
Terrible15

Recent Reviews: 128

User: SmartTravellersFIn
Trip type: Couples
Not recommended! Horrible experience!
We really suggest to avoid this hotel, as there are much better choices available nearby.- Insects in the room (ants etc)- Over 3 hour electricity black out in the evening - hotel dont take any responsibility. What was very amusing, the manager told us that he can give us the address of the electricity company for making reclamatin there. What??? What a joke!!!?? But in reality he was not joking??… We really suggest to avoid this hotel, as there are much better choices available nearby.- Insects in the room (ants etc)- Over 3 hour electricity black out in the evening - hotel dont take any responsibility. What was very amusing, the manager told us that he…
User: Sharonhope
Trip type: Family
Calm oasis in a busy area
A welcome relief to walk into this hotel. Right near the station so quite a rough, crazy area but very calm and cool in the hotel. Nice little bar and pool on the roof. Breakfast was good. The room was spotless, the staff excellent. Nice elegant hotel. Decent valueA welcome relief to walk into this hotel. Right near the station so quite a rough, crazy area but very calm and cool in the hotel. Nice little bar and pool on the roof. Breakfast was good. The room was spotless, the staff excellent. Nice elegant hotel. Decent…
User: Stewart Q
Trip type: Family
Family stay
Move modern hotel situated next to main railway station and metro.Staff friendly and helpful.Rooms are good size, very clean and modern, with large shower area.Breakfast has large selection.Roof top area with bar, seating and small pool.Well worth the stay.Move modern hotel situated next to main railway station and metro.Staff friendly and helpful.Rooms are good size, very clean and modern, with large shower area.Breakfast has large selection.Roof top area with bar, seating and small pool.Well worth the stay.
User: B M
Trip type: Family
Horrible
I wish I had read the reviews before booking this hotel. Listed as 4 star is a falsehood. The area is rough. Our first night I was robbed of my phone! Spent first night at the police station and it was downhill after that. No water or coffee in the rooom! Mosquitoes at night and when we complained they sprayed the room and said no one else had the problem! We had the mosquito bites to prove it! So… I wish I had read the reviews before booking this hotel. Listed as 4 star is a falsehood. The area is rough. Our first night I was robbed of my phone! Spent first night at the police station and it was downhill after that. No water or coffee in the rooom! Mosq…
User: Brinkwells
Trip type: Couples
Not what it seems
The area round this hotel is rough and squalid as sometimes happens in the proximity of a major railway station. Being near the station was why we chose to stay there.This is the sort of hotel you recognise has management problems. It might be designated four star but it isn’t four star service. The staff are unhappy; they rarely smiled and everything seemed a lot of trouble to them. Forgetting wh… The area round this hotel is rough and squalid as sometimes happens in the proximity of a major railway station. Being near the station was why we chose to stay there.This is the sort of hotel you recognise has management problems. It might be designated four…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy