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Partenope Relais

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Partenope Relais

locationNapoli, Naples

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About Partenope RelaisAbout Partenope Relais

Location

Centrally located in Naples, this hotel is approximately 15 km from the beach.

Facility

The hotel has a lift and features 22 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a mini fridge, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, a television with pay-per-view channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Partenope Relais Amenities at Partenope Relais

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Massage

LocationLocation

Map preview

Around this property:

Beach

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

242

Very Good

186

Average

76

Poor

50

Terrible

58

Recent Reviews: 612

  • User:delagioventu

    Trip type: Business

    Very pleasant

    rating13 Apr 2026

    Not bad at all. Room with sea view very nice. Staff very friendly and helpful. Breakfast was offered. It is served nextdoors and was very good. Lobby is small. Not 4 star impression but actually very good.

  • User:I1065HNfredm

    Trip type: Couples

    Noisy and under construction

    rating17 Mar 2026

    Don’t book this place the road and hotel is under construction it’s very noisy

  • User:Charlotte F

    Trip type: Solo travel

    AVOID- DREADFUL, INCONSIDERATE STAFF WHO LACK EMPATHY. NIGHTMARE LOCATION. SO MUCH TRAFFIC AROUND HOTEL.

    rating27 Oct 2025

    DO NOT STAY HERE . Avoid at all costs if your time is precious. I had a DREADFUL experience with this hotel. Getting to the hotel in the traffic took hours, I couldn't get near the hotel entrance and was locked in a traffic grid around the hotel. When i did get to their side lane there was no room in their parking nor any one to help with bags outside (vital as I had an injured foot and was alone). When I called the reception for help they put the phone down on my 2 mins into conversation. I eventually had to stay elsewhere. When requesting a refund for my 1 night, my email were left unanswered for days. The Head of Sales Vivian who I eventually spoke to lacked ZERO empathy or understanding towards my predicament. She also really talked down to me and told me I should have chosen another hotel if I'd had surgery and couldn't carry my bags as if i was really dumb.

  • User:Tosscap

    Trip type: Couples

    *****Avoid this ‘hotel’.******

    rating05 Oct 2025

    Firstly the photo of the front of the hotel is VERY deceiving. There are only 22 rooms in this ‘hotel’. It only occupies 1 floor of the building ie the 1st floor.It feels like you are checking into a car park as the entrance is around the side of the building.I was sold a room that looked out onto an inner fore court and a construction sight, cigarette smell throughout the room and the floor was really dirty.THIS IS NOT A HOTEL JUST A COUPLE OF ROOMS IN A BUILDING.also, the staff were extremely rude. They do not care at all and we actually nearly laugh in your face and ignore you if you have an issue. I was told that Vivian was the general manager when she is actually the marketing manager, but I think there is actually no manager.! The staff refuse to give you their names. It is probably the worst hotel I have ever stayed in.. breakfast is an absolute no go it’s in a separate building across the road a few croissants, tea and coffee. AVOID AT ALL COSTS!!

  • User:NJgirlonthego

    Trip type: Friends getaway

    Dirty Bedspread

    rating26 Sept 2025

    We had a "spa" room which means there is a big jacuzzi in the bedroom. The A/C only worked sometimes. The amenities include airport transportation, which means they call a taxi for you. My bedspread was dirty, it was good that I didn't need it because it was hot in the room. Breakfast at their place next door was unappealing.

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