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The Grey

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The Grey

locationNapoli, Naples

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About The GreyAbout The Grey

Location

This hotel warmly welcomes guests in Naples.

Facility

This hotel has a lift and a reception desk. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. WiFi (no extra charge) comes as standard in the rooms. The hotel has family rooms and non-smoking rooms.

Sport

In the evenings, guests can enjoy live music.

Meals

Various dining options are available, including a café and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at The Grey Amenities at The Grey

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

37

Very Good

2

Average

2

Poor

0

Terrible

2

Recent Reviews: 43

  • User:angelas565

    Trip type: Couples

    This stay was amazing!!!! Exceptional staff and service.

    rating17 Jun 2025

    The Grey was such a wonderful place to stay while in Napoli. This was my first trip to Italy, and my boyfriend had stayed here previously. I absolutely loved this hotel. From the big wooden doors that you enter from the street. The elevator. The clean, comfortable room. And the staff! I can't remember the gentleman's name, but he was younger and thin. He was so wonderful, attentive, helpful, generous, professional, friendly...I could go on and on. From his offer to help with our baggage, to his exceptional food/restaurant recommendations, his spectacular breakfast service. Just...WOW! I would recommend anyone to stay here. And if I ever return to the area, I'll definitely stay here again.

  • User:755innay

    Trip type: Couples

    Dirty, mean, gross

    rating10 Apr 2025

    This was the worst hotel so far. They lied about the non existent breakfast. There is no handicap access or a way to bring in your luggage. The rooms are gross. The blow drier doesn’t work. The ironing board has stains. This is a terrible place located in a seedy neighborhood. Stay away. The staff is even worse Francesco De Maria, Proprietario at THE GREY, responded to this review This guest has never stayed at THE GREY. Unfortunately it's a kind of revenge from a person who has been lawfully denied free cancellation. We sent documentation to tripadvisor team, hope they can remove it

  • User:Genevieve F

    Trip type: Couples

    Great find!

    rating17 Oct 2024

    This hotel is located on the 3rd floor of this beautiful building. It’s very modern and clean! It’s close to many places to eat as well as just a walk away from the boat drop off and not too far away from the airport.The bathroom was beautiful as well as the balcony area and bedroom. The lighting was super cool and the room came with anything you could need such as coffee, slippers, drinks etc Great find!

  • User:T2738VBallisonc

    Trip type: Couples

    Nicely decorated boutique hotel

    rating18 May 2024

    Nice boutique hotel experience. Located in the third floor of an old building, the one-floor small hotel is very new, nice beds, nice bathrooms, all the amenities we needed. Staff was there during the day, and made sure to stay until we arrived to check-in and get a card to give us access after hours.

  • User:katielT6770QP

    Trip type: Couples

    Great location, incredible staff

    rating21 Oct 2023

    Close proximity to spaccanapoli which contains many great restaurants, stores, and sites. The Grey team had impeccable service and support throughout our stay. During our vacation we stayed at 5 different hotels and this was by far our favorite.

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