Crowne Plaza Padova

Recent Reviews: 1341

• User:Scenic02069028596

  Trip type: Couples

  Excellent hotel

  16 Jan 2026

  We loved our stay here. The hotel is outside of the city and although we had issues finding the bus stop outside the train station and ended up opting for a taxi, we were easily able to find the bus stop (U13) after a short and pleasant walk the next morning, which made it an easy and inexpensive way to journey to and from the hotel. I want to mention Jacopa who worked on the front desk - he was really helpful with every request and a credit to the hotel. The hotel restaurant offers delicious food though the restaurant itself did feel a bit clinical and bright and we felt a bit rushed. Room was great. The only issues were the lack of international channels for those of us that don’t speak Italian - arguably a silly thing to be bothered by when visiting another country, but would have been nice to have had some background noise we understood. Also, there was some odd scraping noises at night like tables were being dragged across wooden floors - hotel maintenance etc should be avoided when guests are resting. But overall, a great stay and I’m sure we will be back. Thank you. Angela Aggujaro, Proprietario at Crowne Plaza Padova By IHG, responded to this review Dear GUest,we appreciate your review about your recent stay at Crowne Plaza Padova.Thank for your kind words regarding our amazing team. They definitely walk the extra mile to provide a high level of customer service and make all our Guests feel welcomed. We are even most grateful for your advices, which are such a valuable source for us, regardless of whether it is good or bad, and help us to improve our service.We hope for the opportunity to welcome you back in the future.Kind RegardsAngela AggujaroHotel Manager

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• User:samuelleb2017

  Trip type: Couples

  Great staff at the restaurant makes for an improved experience

  29 Nov 2025

  We stayed for 4 nights at the Crowne Plaza. Rooms are OK, modern and clean but we found the bed was hard. The hotel is located in a business area so it's not necessarily particularly lively however, we ate at the restaurant 3 nights in a row because Stefano and Daniele were truly fantastic, welcoming, funny, careful with the service and overall making our stay a delight. The staff at the bar was also lovely and we did enjoy our stay. Angela Aggujaro, Proprietario at Crowne Plaza Padova By IHG, responded to this review Dear samuelleb2017,we appreciate your review about your recent stay at Crowne Plaza Padova.Thank for your kind words regarding our amazing team. They definitely walk the extra mile to provide a high level of customer service and make all our Guests feel welcomed. We are even most grateful for your advices, which are such a valuable source for us, regardless of whether it is good or bad, and help us to improve our service.We hope for the opportunity to welcome you back in the future.Kind RegardsAngela AggujaroHotel Manager

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• User:Annie S

  Trip type: Couples

  Nice hotel but terrible food.

  03 Jan 2025

  The hotel is lovely and well and swiftly connected to the city by taxi at around twenty Euros. Rooms are pretty quiet, and very nice, with good bathrooms, and the staff are all friendly and helpful. What let's this hotel down TERRIBLY, for. 4-star hotel, is it's provisions for guests. At 9am on a Sunday morning they had already run out of almost everything. There was no fruit, no bread, no bowls for cereal, and three mornings in a row I had to ask for yoghurt because that hadn't been replenished either. Almost everything was gone, there was so little left of any food except cake, it was woeful! Not all of us want to only eat cake for breakfast! And there wasn't a single spare napkin, anywhere! And the 'hot' food is lukewarm at best, and stone cold by the time you get back to your table with it. As to provisions in the rooms, in a junior suite there were just two chamomile and earl grey teabags, and no black tea at all. There were two sachets of hot chocolate. There was a coffee machine in the room but we were given just one pod of espresso and one of decaf! Two pods in total, in a high-end room, with just one tiny pot of cream for the coffee. We asked downstairs for a glass of milk for our room and and were expected to pay for it. Most days, after housekeeping had been, the tea, coffee and cream were not replenished. The hot chocolate wasn't replaced at all. So the coffee machine was a nice touch but a total waste of time.I found this terrible stinginess around food and drink very hard to understand. It felt like some weird form of rationing! In the bathrooms, nice (branded) gels and shampoos are plentiful, and yet you have to fight like a dog to get a teabag and a pod for the coffee machine!! After three days I gave up asking.This is an international hotel chain. We have stayed at many, around the world, for business and for pleasure. This hotel is lovely, well located, with good amenities and nice staff, but as far as the food and drink options go, it feels more third-world than four star. I've had better at locally-run B &Bs. I probably wouldn't come back here, because of that. It's a shame, but I just can't face a daily battle for a decent cup of tea. Ok for one night, at that, but not for more than half a week. Angela Aggujaro, Proprietario at Crowne Plaza Padova By IHG, responded to this review Dear annies805, greetings from Crowne Plaza Padova. Thank you for taking the time to share your experience about your recent stay at our Hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment will be forwarded to the concerned managers to take the necessary action. We truly hope you will give us give us another chance to prove ourselves and demonstrate you that your unsatis-factory stay was an exception. Kind Regards, Angela AggujaroHotel Manager

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• User:TerezaMacedo18

  Trip type: Family

  Disappointing experience

  26 Oct 2024

  On the first day, I took a croissant for my 7-year-old daughter, who didn’t want to come down for breakfast. I was rudely reprimanded by a staff member named M* ( long black hair and wears black glasses). She pointed to a sign prohibiting taking breakfast items to the room. My daughter’s breakfast was paid for, and I wasn’t aware of this rule. I’ve been traveling across Europe for weeks, and in other hotels, I’ve never had any issues. The rude approach was unnecessary and humiliating, ruining my experience. If the hotel enforces such strict policies, they could invest in training that guides staff to treat guests with more empathy and courtesy. Additionally, I didn’t understand the other glowing reviews; I found the hotel just okay – only the bed and the parking were genuinely good. IHG Service, Owner at Crowne Plaza Padova By IHG, responded to this review Hello TerezaMacedo18,Thanks for choosing IHG Hotels and Resorts for your lodging needs. Thanks for sharing feedback. We appreciate and thank you as one of our valued guests. We aim to be your home away from home, offering ease and comfort. However, I am sorry for what happened during your stay. The team knew about your review, and I'm confident that further improvements will be made to deliver complete guest satisfaction.Please find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.Best,Ronald R.Case ManagerIHG Hotels and Resorts Service

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• User:Numnumdellicious

  Trip type: Couples

  Yes, there is a bus stop right outside, but bus, and it doesnt stop

  03 Oct 2024

  We chose Padova as a place to stay on the way to Venice. We fell in love with Padova and did not regret our decision for a moment. BUT - although the Crown Plaza was a decent place to stay, it did not live up to its promise. It advertises a bus stop just outside. Yes, there is a stop, but no frequent bus, and it rarely stops (unkess you wave wildly). All of this means that what we saved by not paying the exorbitant Venice prices, we spent on taxis. If you dont have a car, consider carefully whether this hotel is for you.`Otherwise, if you like retro and are into the `70s, this is your place...on the plus side, its clean, and the restaurant is quite decent (if only because there^s no place else nearby). Angela Aggujaro, Proprietario at Crowne Plaza Padova By IHG, responded to this review Dear Numnumdelliciousthank you for taking the time to submit a review, following your recent stay at Crowne Plaza Padova.We are really sorry for not being able to meet your expectations.We believe that any comment, regardless of whether it is good or bad, is important to improve the quality of our service. We hope you would reconsider your opinion about our Hotel,best regardsAngela AggujaroHotel Manager

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