Royal Victoria

Name: Royal Victoria
Address: Lungarno Pacinotti 12, Pisa, italy
Telephone: +44-204-505-9777
Rating: 3.4

Pisa, Italy

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About Royal Victoria

location

This hotel is located in the heart of Pisa.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A minibar is provided. An ironing set is provided for guests' convenience. Other features include a telephone, satellite television and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and a beauty salon. Evening entertainment includes live music.

meals

Dining facilities include a café and a bar. A fortifying breakfast is served daily. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at Royal Victoria

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Cycling/Mountain Biking
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  Sun terrace

Location

Around this property:

Beach

126000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

350

Very Good

514

Average

302

Poor

196

Terrible

210

Recent Reviews: 1572

User:beckajohnson
Trip type: Family
Girly stay at Pisa hotel
03 May 2026
Our third time staying in this lovely hotel. The location is perfect, easy flat walk from the station and to the tower. Right next to the river for a different stroll. Plenty of cafes, restaurants and gelaterias nearby. The staff are all extremely friendly and helpful, special thanks to Sacha Gilbert for helping us out with the air con and for being lovely. Also thanks to Luigi for being so welcoming and friendly. The whole hotel is like a museum with so many interesting items to see. As this was a return visit we saw some changes, it is a work in progress and as long as you don't expect everything to be modern and appreciate it for what it is you will enjoy it. Enjoyed the roof terrace in the late afternoon sun. Breakfast is good with plenty of choice, although missed not having fruit basket this year. Extremely comfy mattress helped provide a good night sleep. Overall a great stay again ☺️
User:RedMarley2013
Trip type: Couples
Truly Awful!
28 Apr 2026
After a week touring Tuscany we decided to stay in Pisa to explore the town and booked here for one night. The term ‘historic’ is being used to hide a lack of maintenance and cleaning. From the moment you walk in it’s an awful experience! After trying everything to find other accommodation, and even an earlier flight, we were forced to stay.As mentioned in other reviews, electrics look seriously questionable. Bathrooms are like a scene out of The Shining…. with a lack of water, stains and strange noises…. The beds are not ‘vintage’ they are decrepit. Towels had holes in them! The hotel is also on the main road and, with a lack of decent windows, the noise throughout the night of people, cars and then street cleaners is loud!I don’t believe I have ever given a bad review as I look for positives but there are non….
User:KIMBERLY B
Trip type: Solo travel
History vs sleep and services.
12 Apr 2026
Good location to train and Tower but Rm 310 next to alley, VERY noisy. Only plug in I could use was in bathroom. No on site laundry facilities. Breakfast starts at 7. Nice staff.
User:Rod L
Trip type: Couples
Awful experience.
11 Apr 2026
Quirky location with no hot water, serious infestation of dust mites/ bed bugs and abject staff. Historic is one thing but lacking basic hygiene standards in a major European tourist attraction is not acceptable. Love holidays hang your heads in shame! When did you last audit this health risk of a building??? 1st night no hot water, second day full power cut, no electricity or hot water ( due to pumps not running). Complaints were dealt with in a faulty towers style! “ run the water for longer and it gets warmer”! They said!! 25 minutes later! Cold water, which was also brown. I used a spare pillow out of a wardrobe and got eaten alive! This hotel should not be on the market, it’s a complete breach of contract as misleading and not as described and a trading standards matter for all holiday companies that promote it. STILL waiting for a response from Love Holidays. Pictures of my bites attached below.👍👍
User:Bahar D
Trip type: Couples
Very Disappointing Experience – Bed Bugs and No Responsibility Taken
14 Feb 2026
Title: Very Disappointing Experience – Bed Bugs and No Responsibility TakenUnfortunately, our stay at this hotel turned into a very stressful experience.During our stay, we were bitten by bed bugs. As many people know, bed bug bites do not always appear immediately — the itching and redness developed later. We have records of our check-in time and photos taken shortly after arriving, which clearly indicate that the bites occurred while we were staying at the hotel.The situation did not end at checkout. After returning home, we had to take serious precautions to prevent possible infestation. This included medical expenses, washing and dry-cleaning all of our clothes, disinfecting our luggage, and even taking preventive measures at home to protect our environment and our cat. The stress and inconvenience this caused were significant.What was most disappointing was the hotel management’s response. Instead of acknowledging the issue or showing concern, we were told that we might have been bitten outside the hotel. No responsibility was taken, and no attempt was made to offer a reasonable solution.This review is not written to damage anyone’s business, but to honestly share our experience. Hygiene and guest safety should be a top priority in any hotel. Unfortunately, in our case, both the incident and the handling of it were deeply disappointing.I hope the management takes this matter seriously in the future so other guests do not experience the same situation.