Villa Tower Inn

Recent Reviews: 450

• User:Gillian_b-081080

  Trip type: Family

  Great little find.

  07 Apr 2026

  The only reason for a 4 and not a 5 was purely because our room was at the front of the hotel, on the road and very noisy. It kept my kids awake and they struggled to settle. The breakfast was fantastic however with special attention to our coffees (pictured). The location could not be better for the leaning tower & train access for all our journeys. The staff were so lovely and attentive. You really felt like they cared about your stay. I would definitely return.

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• User:domg324

  Trip type: Couples

  Great Hotel near the Tower

  21 Mar 2026

  We were met by a pleasant, helpful receptionist, who's English was very good. We were quickly checked in and helped with our bags to the 3rd floor (no lift). It was a nice room (309), comfy bed, with a good shower. Breakfast was good, not much choice of hot food but there was plenty of other choices and we didn't go hungry. It was only a few minutes walk to the tower. We only stayed one night before moving on but we would definitely stay there again.

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• User:326MichaelD326

  Trip type: Couples

  Good place to stay

  20 Jan 2026

  My wife and I spent 2 nights at villa tower hotel at Pisa Italy.Villa tower is only 5 minutes walk from the leaning tower of Pisa .To get to the hotel from the train station I would suggest a taxi I think it is too far to walk with a suitcase.The hotel is great very clean the staff are very helpful and nothing is too much trouble we would definitely recommend and stay again

• User:Brian K

  Trip type: Family

  Miserable Experience – False Advertising and Unfit for Families

  31 Oct 2025

  I’m writing this in the middle of my stay because this place is nothing like what it advertises.Let’s start with the only positive: the building itself is charming, and the location is convenient, right near the Leaning Tower and plenty of restaurants. Unfortunately, that’s where the good news ends.The rooms on the third floor are stiflingly hot — easily over 80°F inside, even when it’s only 64°F outside. There’s no air conditioning, and if you have a baby, this is not just uncomfortable—it’s potentially dangerous. My 10-month-old can’t sleep and is drenched in sweat. To make matters worse, the room is infested with mosquitoes, and my son is now covered in bites.When I asked the front desk for bug spray, they handed me a plug-in device that requires an adapter—yet they don’t supply one. Completely useless. The staff’s attitude has been indifferent at best, dismissive at worst.Between the suffocating heat, the mosquito problem, and the lack of basic amenities or empathy, this place is absolutely not suitable for families or children. Calling this establishment a “hotel” feels borderline deceptive.Save yourself the stress, especially if you’re traveling with a baby or young kids. This is one of the worst “hotels” I’ve ever stayed in, and I couldn’t be more disappointed. Hotel Villa Tower Inn, Proprietario at Villa Tower Inn Hotel, responded to this review Dear Brian,Thank you for taking the time to share your feedback with us during your stay. We're delighted to hear that you enjoyed our charming building and our convenient location, just steps from the Leaning Tower and numerous amenities. At the same time, we're deeply sorry that your experience at our property didn't meet your expectations, especially regarding the temperature and comfort of your room, as well as any inconvenience caused by mosquitoes. We understand the need for a comfortable environment, especially when traveling with a child. Unfortunately, the last weekend of October saw unusually high temperatures, and since it was late autumn, we were required by law to turn off the air conditioning and switch to heating.Regarding your comment about insect repellent, we do provide sprays upon request, and each room is equipped with mosquito repellent devices. However, we will do our best to improve communication about the services available.We also apologize if the attitude of our staff was not up to par; Our goal is to make every guest feel welcome and comfortable.We constantly strive to create a welcoming and familiar environment for all our guests, and we regret not having achieved this goal this time.Your words will help us reflect on how to further improve the quality of our service, as customer satisfaction is our top priority.We thank you once again for your feedback and for being our guest.We hope to have the opportunity to welcome you again in the future to show you the improvements we've made and offer you a better stay.Best regards,Hotel Villa Tower Inn

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• User:D0nnaD84

  Trip type: Family

  Wonderful hotel and great service

  22 Aug 2025

  Excellent stay. Great location, lovely room with balcony. Staff were fantastic, even taking us back at 2am when our flight was cancelled, late breakfast and late check out. Wonderful hotel. Hotel Villa Tower Inn, Owner at Villa Tower Inn Hotel, responded to this review Dear Donna,Thank you so much for your kind words and for choosing to stay with us at Hotel Villa Tower Inn. We are thrilled to hear that you had an excellent experience and enjoyed our prime location and lovely rooms with balconies.Our staff takes great pride in providing exceptional service, and we're delighted to know that we could assist you during your unexpected flight cancellation. Offering a late breakfast and late check-out is just one of the ways we strive to ensure our guests feel comfortable and well-cared for.We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay in Pisa.Warm regards,The Team at Hotel Villa Tower Inn

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