The room is smelly, the bed as well. All hotel ist in a no good condition. The badroom smells The edges are dirty. The elevator is very small. All in all i do not recommend a stay in this hotel. It needs a renovation. The garage is free but very narrow. Do not go there with a big car.
User:Daydream19439982975
Trip type: Friends getaway
Terrible Breakfast
14 Oct 2024
We were a group of fellow Rotarians from India and stayed for a night on 14th October 2024. While the rooms were okay but the breakfast served was terrible. Our group was served breakfast in a dingy room in the basement which was not a regular restaurant. We had given our preferences as Vegetarian while booking but there were no vegetarian options. No toaster was available for breads. The staff was very rude.
User:ChrisKUSA
Trip type: Family
Look for another hotel
30 Jul 2024
We stayed at this hotel for 2 nights. The 1st night the room had a weird smell but the front desk said they were completely full and they were not able to change our room. At breakfast in the morning one of the hotel staff from the front desk was yelling at another guest for eating in the wrong room and taking a bottle of water from the breakfast area. The water was free but he would not let it leave the breakfast room. We returned from our outing to our room and noticed a foul sewage smell in our room and hallway. We asked to change rooms. They stated they were completely full. We complained to a manager and tried to get them to come up to the room to smell our room. They would not.. Finally our tour guide spoke to them and magically they found another room. we changed rooms and our 2nd room smelled like an ashtray. We were unable to breathe and had to open up the windows. We then received a phone call from the front desk, telling us to close the windows. We were unable to change rooms, but could not breathe in the smoke filled room. Alyssa say we got up early in the morning and left never wishing to go back and advised our Tour company of all the issues.
User:877beckye
Trip type: Friends getaway
Comfortable and convenient
16 Apr 2024
We checked in easy enough. The room was comfortable and sizable. The windows were large and let in quite a bit of fresh air. The room was clean. The lobby is nice and offered a few rooms to hang out. Breakfast here was great! They offered meats, cheeses and plenty of drinks.
User:Cathy S
Trip type: Friends getaway
Tired but clean
08 May 2023
This is not an old Italian hotel with charm but rather a hotel that feels worn and used. The rooms are very clean with nice bedding however upon opening the door I immediately smelled smoke. Not recent just a stale smell from times when smoking was permitted. The buffet breakfast was minimal.
Prato, Prato
About Wall Art
User Rating & Reviews
06 May 2025
14 Oct 2024
16 Apr 2024
0204 505 9777