Baglioni Hotel Regina

Recent Reviews: 1432

• User:Ryan A

  Trip type: Couples

  Don’t be fooled by the impressive entrance…

  18 May 2026

  I am a frequent traveler. Over my eight days in Rome I stayed at three different hotels. The Baglioni Regina is the most over rated hotel I’ve ever booked. What I received for $1200 a night was subpar and without precedent. Steer clear of this hotel. Massimo Mainella, General Manager at Baglioni Hotel Regina, responded to this review Dear Guest,Greetings from Rome, my name is Massimo Mainella and I am the General Manager here at the Baglioni Hotel Regina.Thank you for taking the time to share your feedback following your recent stay with us.I am truly sorry to read that your experience did not meet your expectations and that you left disappointed with your stay at our hotel. This is certainly not the impression or level of hospitality we strive to provide to our guests.We genuinely value all feedback, especially when it highlights areas where we may improve, and I would sincerely appreciate the opportunity to better understand the reasons behind your disappointment. Should you wish to share further details regarding your stay and the aspects that did not meet your expectations, please do not hesitate to contact us directly. Your comments would be extremely helpful in allowing us to investigate and address any shortcomings appropriately.We hope you might consider giving us another opportunity in the future to restore your confidence in the Baglioni Hotel Regina experience.Kind regards,Massimo MainellaArea General Manager

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• User:CliveWatkins

  Trip type: Couples

  Classic place that won’t disappoint

  18 May 2026

  This is a classic old hotel, in a great neighborhood. Quiet area by and large, safe to walk in , and friendly staff. It’s old school comfortable. Lots of history on via veneto. Nice rooms , not modern, but clean and nice, nice breakfast room, and lots of rooms with patios. I’ve stayed all around this neighborhood, this holds up.

• User:GrandTour620644

  Trip type: Couples

  Roman elegance with modern luxury.

  15 May 2026

  Our recent stay at the Baglioni Hotel Regina was exceptional from start to finish. The hotel perfectly combines classic Roman elegance with modern luxury, and the location is ideal for exploring the city.The service throughout our stay was outstanding, warm, attentive and genuinely personal. Every member of staff made us feel welcome, and nothing was too much trouble. The rooms were beautiful, the atmosphere was relaxed yet refined, and the overall experience made our trip to Rome even more memorable.A special mention also to the front desk team and bellboys, whose professionalism and warmth really stood out throughout our stay. From the moment we arrived, they were attentive, welcoming and incredibly helpful, always greeting us with a smile and making every interaction feel personal. Their service added a real touch of luxury to the whole experience.We also loved the live music throughout the hotel, which created such an elegant and relaxing atmosphere. Having a lady playing the harp during breakfast each morning was a beautiful touch and made the start of each day feel truly special. The live music in the bar during the evenings added to the wonderful ambience and made it a perfect place to unwind after exploring Rome.We would highly recommend the hotel and look forward to returning soon. Massimo Mainella, General Manager at Baglioni Hotel Regina, responded to this review Dear GuestThank you very much for sharing such a wonderful and detailed review following your recent stay with us.We are truly delighted to read that your experience was exceptional from start to finish and that you appreciated the unique combination of classic Roman elegance and modern luxury that defines the Baglioni Hotel Regina.Your kind words regarding our team are sincerely appreciated. It is especially rewarding to know that the professionalism, warmth, and attentiveness of our Front Desk staff and bellboys contributed so positively to your stay and helped create such memorable moments during your visit to Rome.We are also pleased that you enjoyed the atmosphere created by our live music performances, particularly the harpist during breakfast and the evening entertainment at the bar. These touches are designed to create a refined and relaxing ambiance, and we are delighted that they enhanced your overall experience.Thank you once again for your generous recommendation and for choosing the Baglioni Hotel Regina. We very much look forward to welcoming you back again soon for another memorable stay in Rome.Kind regards,Massimo MainellaArea General Manager

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• User:Travlingman33

  Trip type: Couples

  Service Made The Difference

  06 May 2026

  Our stay at Baglioni Hotel Regina was exceptional. From the moment we arrived, the level of service truly went above and beyond anything we expected.Every member of the staff—from check-in, doormen/porters, restaurant team, room service, and housekeeping—was outstanding. Everyone was incredibly friendly, welcoming, and always had a genuine smile, which made our stay that much more enjoyable.One small adjustment for us was learning that Italian hotels typically don’t provide irons or ironing boards in the room, but that’s more of a cultural difference than a drawback.The interior layout and design of the hotel reflects a classic, traditional Roman architectural style. This is a boutique luxury hotel, so don’t expect a massive mega-resort atmosphere. Instead, it offers a more intimate and elegant experience.During our two-week stay, we experienced two different rooms. We initially stayed in Suite 212, which was spacious and very quiet at night, but it felt somewhat outdated. The floors were consistently dusty, and the bathroom was in need of some repairs, especially the clogged shower heads. Later, we stayed in Room 126, which was noticeably more modern, cleaner, and had a much better functioning shower.The hotel is perfectly situated on the prestigious Via Vittorio Veneto, directly across from the U.S. Embassy. While there isn’t a tremendous amount within immediate walking distance, major attractions such as the Vatican, the Colosseum, and the train station are all within about a 15-minute taxi ride. One piece of advice: be cautious with taxis and confirm the fare beforehand, as some drivers may try to overcharge tourists.Overall, Baglioni did not disappoint. While the rooms were a bit hit-or-miss, the exceptional service more than made up for it. We would absolutely stay here again and highly recommend it to anyone visiting Rome. Massimo Mainella, General Manager at Baglioni Hotel Regina, responded to this review Dear GuestThank you very much for taking the time to share such a detailed and thoughtful review following your recent stay with us.We are truly delighted to read that the level of service throughout your stay exceeded your expectations. Your kind recognition of our Front Desk, doormen, restaurant team, room service, and housekeeping staff is sincerely appreciated, and I am very pleased to know that their friendliness and genuine hospitality made such a positive difference to your experience.At the same time, we would like to sincerely apologize for the aspects of your stay that did not fully meet your expectations, particularly regarding the condition of Suite 212 and the maintenance issues you experienced. Please rest assured that your comments have been shared with our Housekeeping and Engineering teams for immediate review and corrective action. We also appreciate your feedback regarding Room 126, and we are glad that this accommodation provided a more comfortable experience.Your observations regarding the hotel’s classic Roman style and boutique nature are very well noted, as is your practical advice regarding local taxi usage, which may be helpful for future guests.We are grateful for your honest and balanced feedback, as it helps us continuously improve both our product and service standards.We very much hope to have the pleasure of welcoming you back to the Baglioni Hotel Regina in the future.Kind regards,Massimo MainellaArea General Manager

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• User:Jet61107056125

  Trip type: Couples

  Outstanding comfort and service.

  05 May 2026

  This is a superb hotel in every respect. It is a true expression of Roman hospitality. We were greeted by a most friendly and efficient reception team who saw us well settled into our room. We went to the bar for a drink and snack where the service was friendly and efficient. The rooms are opulent and comfortable, though the bathroom was a little small. I found this unsurprising in an old building. The public rooms somehow manage to be grand and cosy. Over our week’s stay I became used to the friendliness of the staff and their willingness to answer any questions, make recommendations, ask how our activities had gone and generally their willingness to give us a good time. Two incidents summed this up. We commented that there was little choice for a vegetarian on their restaurant menu. Within an hour we had a call from the restaurant manager with a list of proposed dishes which they were willing to produce. That was most impressive. The second incidence came on my birthday. I had not told them it was my birthday as I genuinely didn’t want a fuss made (I’m too old!). Of course, once they registered our passports they would have noticed the date. At breakfast, they waited until I’d eaten then brought me a beautiful little cake. I was very touched, thanked the staff and moved on. During the afternoon, unannounced, room service arrived… a very good bottle of Prosecco and some extremely good chocolates from the management. I was bowled over. Finally, as we were leaving for the airport, we were given two little boxes of chocolates for the journey.You don’t have to travel a huge amount to get cynical about levels of comfort and customer service. Very many hotels I’ve been to would do well to copy the Regina’s practice. Thank you, all of you, for making a good holiday great. Massimo Mainella, General Manager at Baglioni Hotel Regina, responded to this review Dear Guest,Thank you sincerely for taking the time to share such a detailed and heartfelt review following your recent stay with us.Reading your wonderful words is truly rewarding for all of us. We are delighted to know that you experienced what you so kindly described as a true expression of Roman hospitality, and that our team contributed in making your holiday not only enjoyable, but genuinely memorable.Your appreciation of the warmth and attentiveness of our reception, bar, restaurant, and housekeeping teams means a great deal to us. We are especially pleased that the comfort and atmosphere of the hotel, together with the service provided throughout your stay, reflected the experience we strive to create for each guest.It was our absolute pleasure to accommodate your vegetarian preferences, and we are delighted that this gesture was appreciated. At Baglioni Hotel Regina, we strongly believe that hospitality is found in the details and in the genuine care shown to every guest.We are also very touched by your kind comments regarding your birthday celebration. It gave us great pleasure to contribute, in a small way, to such a special occasion during your stay in Rome.Your words about modern hospitality and customer service are among the finest compliments we could receive, and I will personally ensure that your feedback is shared with the entire team. It will be a great source of pride and motivation for all of us.Thank you once again for choosing the Baglioni Hotel Regina. We very much hope to have the pleasure of welcoming you back to Rome in the near future.Kind regards,Massimo MainellaArea General Manager

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