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Grand Hotel Palace

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Grand Hotel Palace

locationVia Veneto, Rome

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About Grand Hotel PalaceAbout Grand Hotel Palace

Location

This comfortable hotel lies directly by the exclusive Via Veneto, close to the Spanish steps. A range of shopping venues, restaurants, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity.

Facility

The hotel was built in 1920. 6 junior suites, 13 single rooms and 75 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor pool complex is ideal for relaxation and exercise. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym. There is a wellness area with a spa and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments.

Meals

The dining area includes a non-smoking restaurant and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Vegetarian dishes and children's meals can be prepared on request. The hotel also offers snacks.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Hotel Palace Amenities at Grand Hotel Palace

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Shopping opportunities

10 m

Public Transport

10 m

Bars / Pubs

20 m

Restaurants

20 m

Nightclub

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

463

Very Good

209

Average

103

Poor

37

Terrible

27

Recent Reviews: 839

  • User:elainecdawson

    Trip type: Couples

    Lovely boutique hotel situated in the bustling Via Vittorio Veneto area of Rome. Perfect location!

    rating03 May 2026

    We recently spent 4 days at this boutique hotel for a birthday trip. Check- in staff were friendly and welcoming.We were treated to a birthday card, chocolate cake and Prosecco, which was a lovely surprise and hugely appreciated.Our room was stylish, spacious , comfortable and clean. Location was perfect. Next door to a Hard Rock Cafe and 5 minute walk to cafes, bars and shops at the Barberini Piazza. 15 minute walk to the Trevi Fountain and Spanish steps.Thank you to the team for an enjoyable stay and we would definitely recommend this hotel , Revenue Management at Grand Hotel Palace Rome, responded to this review Dear Guest,Thank you very much for your kind review and for choosing to celebrate such a special occasion with us.We are delighted to hear that you had an enjoyable stay and that our team made you feel welcome from the moment of your arrival. It is especially rewarding to know that the birthday surprise was appreciated and helped make your trip even more memorable.We are pleased to know that you enjoyed your room, as well as our central location, which allows for easy access to the surrounding area and its many attractions.Thank you once again for your recommendation. It would be our pleasure to welcome you back for another special stay in the future.Kind regards,Walter TeoriGeneral Manager

  • User:Melissa D

    Trip type: Couples

    Average

    rating30 Apr 2026

    We booked this hotel because of it's 5 star rating. We were disappointed from the start. Our room was not as clean as one might expect during arrival. The shower was stained and fixtures were rusted and worn. The spa is a great addition but again it is not as clean and kept as we would have expected. The spa beds were torn and there were broken and missing tiles. Just had an unkept feeling. Gym doesn't open until 8am and that is inconvenient for a sightseeing destination. Front desk staff was nice but unhelpful. Concierge was a big disappointment. They offered to book tours for us and then never followed through. They forgot to tell us about the bug problem from our balcony so we were very surprised to find our bed covered in tiny red spiderlike bugs. I will say that the staff in the restaurant breakfast area were amazing! Matteo and all the guys were on point and really shined. The location is good, we were able to walk to the Spanish Stairs and the Trevi Fountain. No shuttle or transportation is offered. Nice neighborhood and quiet at night. This hotel overall feels more like an average hotel and nothing like a 5 star one. It is dated and dirty and their service needs a lot of work. Not impressed paying for 5 star service and not receiving it, the value is not there. We would never return or recommend this hotel to anyone. , Revenue Management at Grand Hotel Palace Rome, responded to this review Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your stay did not meet your expectations, as we strive to provide a 5-star experience to all our guests.We sincerely apologize, particularly regarding cleanliness and overall service. This is not the standard we aim to deliver, and your comments have been shared with the relevant teams for immediate attention.At the same time, we truly appreciate your kind words about our breakfast team and will be pleased to share your compliments.Your review is very important to us, and we hope to have the opportunity to welcome you again in the future.Kind regards,Walter TeoriGeneral Manager

  • User:DD S

    Trip type: Family

    Good location. Avoid 7th floor

    rating19 Apr 2026

    Nice hotel overall in a great location. However don’t stay on the 7th floor. Not sure if all rooms are like this but you are in a space that is basically at attic with angular ceilings that protrude very far in to the living space. Tall people should avoid the floor at all costs. You’re liable to end up with a concussion walking around at night. Forget about taking a normal shower. The shower head is at navel height. , Revenue Management at Grand Hotel Palace Rome, responded to this review Dear Guest,Thank you for your feedback and for highlighting our central location. We’re glad you enjoyed your overall stay.We’re sorry to hear that the room on the 7th floor did not meet your expectations. As this floor is located in the attic, some rooms do feature sloped ceilings, which can feel less spacious. We apologize if this may have affected your comfort.Please note that we offer a variety of room types across different floors, and our team is always happy to assist guests in selecting a room that best suits their preferences. For any future stays, we would be delighted to help arrange a more suitable option.We hope to welcome you back in the future for a more pleasant stay.Walter TeoriGeneral Manager

  • User:DRios1190

    Trip type: Solo travel

    Loved it here!

    rating08 Apr 2026

    Loved it here! I had a room on the top floor with an incredible view and small balcony. The room was extremely comfortable and clean, and the staff was extremely accommodating. The rooms are equipped with amenities like basic beauty products, coffee, tea, water kettle, bidet, TV, and mini-fridge. There is a fitness/health center (opens at 8 AM) and full restaurant and bar. The hotel is convenient located within walking distance to various restaurants, bars, cafes, the Villa Borghese gardens, and the Spagna & Barberini metro lines for additional access to central Rome. I will definitely be back here for future visits to Rome! , Revenue Management at Grand Hotel Palace Rome, responded to this review Dear Guest,Thank you for your lovely review. We’re so glad you enjoyed the room, amenities, and our location. Your kind words about our team mean a lot to us. We look forward to welcoming you back on your next trip to Rome.Warm Regards,Walter TeoriGeneral Manager

  • User:Sally Y

    Trip type: Couples

    Perfect stay at grand hotel palace Rome

    rating14 Mar 2026

    As soon as I arrived at the grand hotel palace we was greeted by the kind faces behind the reception , The lady behind the desk recognized that it was my birthday and upgraded us to a beautiful suite with an absolutely stunning view . The room was very clean. It was modern and had beautiful marble floors the house keepers left us chocolates and a cake for my birthday and also a bottle of prosecco wich we are thankful for! We also went to the spa wich is a lovely escape from the city and relaxing we got the whole spa to ourself for one hour including a steam room jacuzzi and pool . We had breakfast included and they had a variety of options including cereals ,pastries ,hams and cheeses they had yoghurt and jams and different juices. They also had a hot selection. This hotel is also located in a perfect safe neighborhood that is a 15 minute walk from the Trevor fountain.The whole atmosphere of the hotel was so lovely and the staff were very welcoming and kind . Thank you so much for my lovely stay and birthday wishes I highly recommend this hotel perfectly located in Rome!

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