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Grand Hotel Plaza

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Grand Hotel Plaza

locationPiazza di Spagna, Rome

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About Grand Hotel PlazaAbout Grand Hotel Plaza

Location

This grandiose hotel was once one of Rome's theatres. These days the building enjoys a new kind of glamour but still lies in its fabulous central location, just a stone's throw from the Spanish steps, the Trevi Fountain, the world-renowned shopping street Via Condotti and scores of stylish designer boutiques.

Facility

The hotel is located in a historic building constructed in 1860. 226 rooms, including 7 suites, 63 single rooms and 102 double rooms, are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Guests are sure to get a good night's sleep in the double bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, satellite television and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including diving, a gym, callisthenics, aerobics, a spa and massage treatments.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (dinner à la carte). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hotel Plaza Amenities at Grand Hotel Plaza

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Diving

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      Gym

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      Jacuzzi

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      Massage

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      Sun loungers

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      Sun terrace

LocationLocation

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Around this property:

Public Transport

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

550

Very Good

438

Average

325

Poor

285

Terrible

304

Recent Reviews: 1902

  • User:Wander13296237958

    Trip type: Family

    Great disappointment

    rating30 May 2026

    I've stayed at this hotel many times before, and after years of being in Rome, I chose it again because I was satisfied with it previously. But the result was a complete disappointment. The hotel's location is excellent, but the room service is completely broken. Let me explain: for three whole days, the trash can wasn't emptied, no toilet paper was provided, the toilet wasn't cleaned, the broken cistern wasn't repaired, and the refrigerator with the mini-bar was also broken. Even worse, despite repeated requests, the hotel management did nothing to address these easily solvable problems. I would advise anyone planning to travel here to consider these issues. Personally, I wouldn't even consider staying here again.

  • User:amandahV4760UF

    Trip type: Family

    The staff are the real stars of this hotel

    rating17 May 2026

    This historic grand hotel has been featured in many films, and despite its' age it has appeared in many modern (actions) films. The location is perfect, right in the centre of Rome. One street away from the famous Via Condotti and many great restaurants, Gelateria, and most importantly for us, a Carrefour express grocery store.While the hotel is breathtakingly beautiful, the rooms need major upgrading. Some of the common areas such as Lobby and receptions would also benefit from a slight touch of rejuvenation.The staff are incredible, from the reception staff, lobby/ baggage staff, room service, and housekeeping. They are all worthy of a five star in service, or perhaps the five stars earned by this hotel are from these team of staff? The Management Plaza, Other at Grand Hotel Plaza, responded to this review Dear Amanda,What a wonderful review you honor us with!This is what we desire as a result of our daily work: the satisfaction of our guests and the knowledge that we have conveyed our message of hospitality.Thank you very much again and look forward to have you soon at the Plaza

  • User:nasr575

    Trip type: Couples

    What a wonderful stay

    rating04 May 2026

    Fabulous stay. Spent our anniversary there. Great location very central. Beautiful old palace lobby’s bars breakfast room all stunning. Lovely bedroom with terrace well appointed spacious lovely big bathroom. Staff are exceptional, made our stay very special. From arriving and the details given on checking in and being shown around to the lovely reception staff, the charming bar staff always ready with gorgeous hors d’oeuvres when ordering a drink, the lovely staff on the terrace and the breakfast room staff who are exceptional! Fabulous setting to eat breakfast staff attentive friendly and efficient and such a wonderful selection of food. Thank you for making our stay and our anniversary very special. Will definitely be back. The Management Plaza, Other at Grand Hotel Plaza, responded to this review Dear Nasr575, we only have a couple of words : Thank you !We all wish you to see you again in our fabolous location.

  • User:Journey401763

    Trip type: Couples

    Tambawala

    rating22 Mar 2026

    There was no heating for our 3 nights stay .Every time we complained promptly the technician was sent to the room and assured that in 40 minutes everything wd be sorted. Finally when we checked out on 22nd morning we were informed that in rome as per govt orders heating was not allowed from 15th march.The grand plaza was a gloomy disaster we are 70 plus couple.It wd have been better staying in a smaller hotel not so expensive. They shd refund our money. The Management Plaza, Other at Grand Hotel Plaza, responded to this review Dear MrTambawala,thank you for your review and for having being our pleased guest.We are deeply sorry to read your words regarding your stay even more considering that all our staff was at your complete disposal during the journey.It is equally sad to hear that the plaza is a gloomy disaster: precisely because we are working in exactly the opposite direction.Evidently we were unable to convey this passion to you and we are sorry about that.We'll investigate regarding the issued raised with the involved and once again thank you for your feedback

  • User:Rumpleteazer495

    Trip type: Couples

    Absolutely great experience!

    rating24 Feb 2026

    We had a pleasure to spend a few days and nights around the New year's уму at Plaza hotel in Rome. The surprises started straight upon our arrival, when we got a room upgrade. The hotel's interior makes you think of a museum of fine arts! Marble stars with the famous Lion, art-deco glass decorations on each stairwell landing, touching detail - a basket of apples by the elevator on each floor ... Our room was spacious, had all the necessary amenities, beautiful antique furniture and felt the "old charm". No complaints about cleanliness, noise or whatever else. All the staff members we engaged with were extremely polite and helpful, but the real star is signora Virginia, I believe she is the Head of Catering or holds a similar position. Gracious and elegant, she greets you with her friendly smile and you immediately feel at home in this marvelous and huge breakfast salon, or wherever else you meet this lady. We would like to thank all the Hotel Plaza team for making our New year break unforgettable, and we hope to be back to your hotel when we are next time in Rome. Gianluca A, Other at Grand Hotel Plaza, responded to this review Dear Rumpleteazer495,what an astounding review you wrote ! We are really proud to read it.That's exactly the sound of our daily work : aimed to the guest's satisfaction and beyond their expectation.So we are looking forward to have you again as a guest in your next journey in our City and Hotel.

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