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Hilton Garden Inn Rome Airport

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Hilton Garden Inn Rome Airport

locationAeroporto di Fiumicino, Rome

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About Hilton Garden Inn Rome AirportAbout Hilton Garden Inn Rome Airport

Location

The hotel is located on the Rome Fiumicino Airport platform (Leonardo da Vinci Airport), in front of Cargo City and within immediate reach of all the major attractions of Rome. If guests have time to discover the region a little more, they are just a few minutes' drive away from the beaches of Fiumicino, Fregene and Ostia, and the business districts of Eur, Parco de' Medici and Pomezia.

Facility

The hotel has a lift and features 282 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also a washing machine and an ironing set. A telephone, a TV, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. For guests who wish to keep active, tennis, basketball and horse riding are available. A wide range of sports are available, including water sports such as windsurfing, jet skiing, sailing, catamaraning and diving or, for a fee, water skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, squash, callisthenics and aerobics. A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

There is a resort fee payable by the guest.

Amenities at Hilton Garden Inn Rome Airport Amenities at Hilton Garden Inn Rome Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Catamaran

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      Diving

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      Gym

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      Horse Riding

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      Jet Skiing

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      Sailing

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      Squash

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1051

Very Good

1247

Average

573

Poor

257

Terrible

228

Recent Reviews: 3356

  • User:denisecV5438JW

    Trip type: Couples

    Will never stay here again.

    rating31 May 2026

    Do not stay here unless you are desperate. Stay at the other Airport Hilton. Waited for the shuttle to pick us up 30 minutes standing outside w/ our luggage, it's mainly a bus that made 4 other stops before getting to the hotel, no help on or off w/ your luggage. Arrived at hotel only to find about 25 people waiting to ck in w/ only 2 front desk clerks and 2 person that looked like she was in training. Need more help ! Coffee machine in lobby broken and the ONLY restaurant in hotel closed until lunch. Rooms were unclean. My feet were black from walking barefoot. The entire time i passed the front lobby several times there was a sheet of people all day and into the early night. Clearly, they need more help or more public spaces to accommodate all their guests. 30-minute wait for dinner because (again the crowds) there was nowhere else to go. The next morning, we took a cab out of their so fast, didn't even wait for the free bus.

  • User:Drmaing

    Trip type: Couples

    Great location poor communication

    rating07 May 2026

    This hotel is super convenient if you transit trough ROME AIRPORT only if you know how to find shuttle PUBLIC BUS NOT HOTEL SHUTTLE ( Confusing).Great breakfast!Very poor WIFI ( on off all the time)Front desk avoid busy time( offer no help)When plugged coffee maker room power went off every time, impossible to use kettle.GM was helpful to resolve issues. Laura Bolzoni, Altro at Hilton Garden Inn Rome Airport, responded to this review Dear Drmaing, Thank you for sharing your feedback. We’re glad to hear that you appreciated our convenient location and enjoyed the breakfast selection, but we’re truly sorry that several aspects of your stay fell short of expectations.We understand how the shuttle information can feel confusing, especially since it is a public airport bus and not a hotel-operated service. We will review our communication to make this clearer for future guests.We also apologize for the unstable Wi‑Fi and for the inconvenience caused by the room’s power outage when using the coffee maker or kettle. Your comments have been shared with our maintenance team for immediate checks.Regarding the front desk, we regret that you felt unsupported during busy times. This is not the level of guest assistance we aim to provide, and we will reinforce service standards with the team.We’re pleased to know that the Hotel Manager was able to assist you and help resolve the issues you encountered.Thank you again for your feedback — it helps us improve. We hope you may consider giving us another opportunity in the future.With kind regards.Laura BolzoniExecutive Office

  • User:The D

    Trip type: Family

    You can do better elsewhere...

    rating02 May 2026

    We chose this Hilton for our final night in Italy, but unfortunately, it was a disappointing stay. Upon check-in, we found the AC had a loud, persistent rattle—almost like there were chipmunks inside. While we managed by using earplugs while sleeping, the dining and service issues were harder to ignore. Local restaurants are not walkable, and transport can be pricey (an Uber for five was quoted at well over €100), so we opted for the hotel restaurant. Sadly, the food was poor; the pizza was lackluster and the pasta was overcooked. On a good note the shuttle to the airport was convenient. The most concerning part was checkout. The receptionist refused to show us an itemized bill until after we paid, citing a 'policy' and delivering the message quite rudely. Having stayed in Rome and Sorrento for the previous 10 nights without this issue, I found this quite unacceptable. In the end we paid just to make our flight, but based on this experience, we won’t be returning to Hilton anytime soon. On a good note the shuttle to the airport was convenient. Laura Bolzoni, Altro at Hilton Garden Inn Rome Airport, responded to this review Dear LawrencedS9787SH, Thank you for taking the time to share such detailed feedback. We are truly sorry that your stay did not meet expectations, especially on your final night in Italy.We are sorry for the issues your reported and for the inconvenience these might have caused. All your comments have been shared with the relevant management to make sure that corrective actions are taken where necessary. Regarding checkout, we sincerely apologize for the interaction you described. Guests should always feel treated with courtesy, and an itemized bill is normally available upon request. We will address this with the front desk team to ensure clearer communication and a more professional approach moving forward.We’re glad to know the airport shuttle was convenient, but we understand that the overall experience left you disappointed. While we regret that this stay affected your perception of your stay with us, we hope you might consider giving us another opportunity in the future.With kind regards.Laura BolzoniExecutive Office

  • User:Lane B

    Trip type: Couples

    Shuttle service was great - rooms need updating

    rating22 Apr 2026

    We stayed there for the night to catch our morning plane. We had dinner and breakfast there and the food was good and reasonably priced. The hotel also offers a free shuttle service to and from the airport (about 10 mins) and it was great. The hallways are definitely outdated and the rooms are a bit old. At least it was clean. Laura Bolzoni, Altro at Hilton Garden Inn Rome Airport, responded to this review Dear Lane, thank you for being our guest and for taking the time to post your review. Glad to know that the overall stay was satisfactory and that you appreciated the quality of food and the convenience of the airport shuttle service. We have taken note of your comments regarding the quality of the room and you can rest assured that they will be taken into consideration for our future improvement plans.Looking forward to welcoming you back again soon.With kind regards.Laura BolzoniExecutive Office

  • User:Gina B

    Trip type: Family

    Adequate for an overnight stay near the airport.

    rating18 Apr 2026

    The hotel was convenient to the airport with a free shuttle running every 15 minutes, but there were no restaurants or bars nearby within walking distance. Check-in was very slow. We booked a room with a king size bed and a sleeper sofa. The sleep on your sofa had no linens and was not made up. We had dinner at the hotel restaurant. The food was decent. Overall, I would recommend it for a one night. Stay if you had an early flight out of Clementino. Laura Bolzoni, Altro at Hilton Garden Inn Rome Airport, responded to this review Dear Gina B, Thank you for sharing your feedback. We’re glad to hear that you found our hotel convenient for your early flight and that you enjoyed a comfortable night’s rest. It’s also great to know you appreciated the complimentary airport shuttle service.We’re sorry to hear about the slow check‑in and the sleeper sofa not being prepared upon arrival. Your comments are important and will be shared with our team to ensure better consistency for future stays. We also appreciate your note regarding dining options and are pleased that you found the food in our restaurant to be decent.Thank you again for taking the time to write about your experience. We hope to welcome you back for an even smoother stay.Kind regards, Laura BolzoniExecutive Office

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