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Hilton Garden Inn Rome Claridge

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Hilton Garden Inn Rome Claridge

locationParioli, Rome

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About Hilton Garden Inn Rome ClaridgeAbout Hilton Garden Inn Rome Claridge

Location

This appealing hotel is located in a magnificent part of Rome, Parioli, close to the Piazza Ungheria and the Villa Borghese. There is a bus stop directly in front of the hotel. It is 35 km or 40 minutes to the Fiumcino airport.

Facility

The hotel has 93 rooms, including 2 junior suites, suites, 10 single rooms and 80 double rooms, which are located on 7 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A shower, a bathtub and a bidet are included the bathrooms. A hairdryer and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna, a steam bath and a hammam. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a non-smoking restaurant, a café, a bar and a pub. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilton Garden Inn Rome Claridge Amenities at Hilton Garden Inn Rome Claridge

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Public Transport

10 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

631

Very Good

634

Average

203

Poor

51

Terrible

30

Recent Reviews: 1549

  • User:tracbert

    Trip type: Family

    Great hotel and staff

    rating13 Apr 2026

    This hotel is in a neighborhood by the Embassies. It does have a tram stop right near it so you will hear it. However, it is a great property! Every single one of the staff members went out of their way to make sure we were well taken care of, very friendly and helpful. The hotel also has a token operated washer and dryer. There are great restaurants near the hotel and the breakfast buffet was tasty with lots of options. The room we stayed in was big for a European hotel room. Loved staying there. Marketing RGR Hotels, Proprietario at Hilton Garden Inn Rome Claridge, responded to this review Dear Guest,Thank you so much for your wonderful review!We’re truly delighted to read how much you enjoyed your stay with us and appreciated both the hotel and its location. It means a lot to know that our team made you feel well taken care of — your kind words about their friendliness and helpfulness will be gladly shared with everyone.We’re also happy that you enjoyed the breakfast, the nearby restaurants, and the comfort and size of your room. Thank you as well for mentioning the practical amenities like the washer and dryer — details that can really make a stay more convenient.We truly hope to have the pleasure of welcoming you back again soon!Kind regards,Nicoletta Guest ReviewsHilton Garden Inn Rome Claridge

  • User:Scottishlassxx

    Trip type: Solo travel

    Scottish Girl

    rating26 Jan 2026

    I unexpectedly went to Rome and booked 1 x night at the lovely hotel and arrived 15 minutes later...and what a wonderful hotel it is! The lovely girl on reception who checked me in was outstanding and so welcoming! My to was large, comfortable and had everything I needed! I had a couple of drinks in the bar, lovely young man server, and had such a relaxing evening I decided to book another night! The next day I was jist enjoying relaxing in the room when reception called to mention to get my key updated as staying the extra night, lovely! I did just that and settled my bill, ordered some dinner which took so long to arrive (takeaway) there was the lovely receptionist from day before and then another lovely girl, she got the lift for me carrying my food, hope the pizza and chips were nice! Next morning leaving early for airport and another lovely receptionist sorted a car for and the gentleman receptionist to were just so friendly and helpful. This is one of the best hotels I have stayed in with the best staff and if I ever have the pleasure of being in Rome again, I will be making a stop here! Thank you to all of you! Marketing RGR Hotels, Owner at Hilton Garden Inn Rome Claridge, responded to this review Dear Guest,thank you very much for sharing your wonderful experience with us. It is truly an honour for us to read your kind words and to know that we were able to make you feel welcomed, comfortable and well looked after throughout your stay.We are delighted that you appreciated our hotel, your room and, above all, the friendliness and professionalism of our staff, who put great passion into making every guest feel at home.Reviews like yours are our greatest reward and a true motivation for us to continue along this path.We sincerely hope to have the pleasure of welcoming you back to Rome in the future.Warm regards from the entire team!

  • User:mario p

    Trip type: Family

    Very negative experience and seriously inadequate staff management

    rating27 Dec 2025

    On December 26, during breakfast, my wife left her mobile phone on the counter. After just a few minutes, the phone had disappeared. The dining room staff were uncooperative, offering vague explanations without providing any real assistance.I asked the front desk for help and requested that the police be contacted. To my surprise, I was told that they were not authorized to call the police and that I would have to go to the police station myself. I firmly objected and asked to speak with a manager, who was said to be “on holiday.”Only after my strong insistence were the police finally called. The officers arrived within minutes and requested access to the breakfast room’s CCTV footage. Shortly afterward, one of them “coincidentally” found the phone under a paper napkin on our breakfast table, the same table that had already been checked several times. It was clear to everyone that the phone could not have simply appeared there on its own.To avoid further loss of time, we decided not to file a formal report.What remains is:a total lack of cooperation,absence of internal staff controls,an initial refusal to contact the police,no apology whatsoever from the hotel.This is shameful and unacceptable behavior for a property that claims to provide safety and assistance to its guests.In situations like this, I recommend not following the staff’s instructions and standing up for your rights. Marketing RGR Hotels, Proprietario at Hilton Garden Inn Rome Claridge, responded to this review Dear Mario,Thank you for writing to us and for describing in such detail what occurred. We are sincerely sorry for the significant distress this situation caused you, especially as it happened during what should have been a relaxing moment such as breakfast.We fully understand your concern and the unease you experienced when you were unable to immediately locate a personal item of great value. Situations like this are always stressful for those involved and require the utmost attention, sensitivity, and support.We would, however, like to reassure you that the integrity and reliability of our staff are fundamental principles for us, consistently supported by internal procedures as well as careful selection and ongoing training of our team. For this reason, we take every report very seriously and use it as an opportunity to review and improve our operational and communication processes.We regret that, during the initial phase, the handling of the situation was not perceived as sufficiently clear or reassuring. In delicate circumstances such as this, our aim is always to cooperate in a correct and transparent manner, in full compliance with established procedures and with the protection of all guests in mind. We are relieved that the phone was recovered promptly, while fully acknowledging that this does not eliminate the discomfort you experienced.The Management has been informed of your report so that similar situations may be handled in an even more timely and effective manner in the future.Thank you for bringing this matter to our attention. We hope you will consider this an isolated incident and that, should you decide to stay with us again, you will experience a level of hospitality, security, and professionalism fully in line with the standards that have always distinguished our hotel.Kind regards,Nicoletta ColjcaGuest ReviewsHilton Garden Inn Rome Claridge

  • User:Roselyn_qui

    Trip type: Family

    Great staff

    rating02 Dec 2025

    We had a great stay at the hotel. The front office gelsomina is very attentive and helpful, from arranging our shuttle pick up and to our check in. Marketing RGR Hotels, Proprietario at Hilton Garden Inn Rome Claridge, responded to this review Dear Guest,Thank you for sharing your wonderful experience! We are truly delighted that your stay was great.It is a pleasure to know that Gelsomina's attention and helpfulness, from arranging the shuttle to check-in, made your arrival so smooth and pleasant.We will not fail to personally pass on your compliments to her.We hope to welcome you back again very soon!Kind regards,Nicoletta ColjcaGuest ReviewsHilton Garden Inn Rome Claridge

  • User:Loretta S

    Trip type: Friends getaway

    Chose Hilton Garden Inn Claridge

    rating30 Nov 2025

    We stayed for three nights and were most impressed with friendliness and helpfulness of staff. Always willing to answer questions and order a cab. Very clean well-appointed lobby and rooms. Located in very nice area of Roma near Borghese Palace and Gardens. Restaurants all around close. Highly recommend! Price was reasonable. Marketing RGR Hotels, Proprietario at Hilton Garden Inn Rome Claridge, responded to this review Dear Guest,Thank you very much for choosing to stay with us and for sharing such a lovely review.We are delighted to know that you enjoyed your three-night stay and that our team’s friendliness and helpful assistance made a positive impression. It is wonderful to hear that our staff was always ready to answer your questions and help with arranging transportation.We are also pleased that you appreciated the cleanliness and comfort of our lobby and rooms, as well as our location near Villa Borghese and the surrounding restaurants. Your kind recommendation means a great deal to us, and we are happy that you found our pricing reasonable.It was a pleasure having you with us, and we truly hope to welcome you back on your next visit to Rome.Kind regardsNicoletta ColjcaGuest ReviewsHilton Garden Inn Rome Claridge

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