Hotel Balilla

Recent Reviews: 59

• User:Rogerthatwww

  Trip type: Couples

  Great hotel!

  14 Feb 2026

  Absolutely spotless, very good service, I asked for extra pillows etc that wasnt a problem. We were very welcomed. A fab location for short trips to explore the city. Thank you again. Hotel Balilla Roma, General Manager at Hotel Balilla, responded to this review Thank you so much for your kind review. We hope to welcome you back again.

• User:Dustin-McD24

  Trip type: Couples

  Not bad for a quick stay

  05 Nov 2025

  We only stayed one night. For a short stay this place would be okay. But for a longer stay I don't think it would be that great. The location is close to the train station but in a quieter more residential area. Not bad but at night it is very dark. There are restaurants close by and the walk was very quick. I don't know I would want to walk a long distance in the neighborhood at dark. I did see lots of local families walking around at night so I guess it wasn't that bad. The reception people are nice and courteous. They helped me with our luggage. So I liked that. The room itself is very basic. It is clean though. The bed was a bit hard and we only got two very flat pillows. I will say the sheets were very soft so it made up for the hardness of the bed. There is a wardrobe to store luggage and clothes. The TV was nice but there is no Netflix or streaming options so you can watch Italian TV only. The bathroom was a bit odd. The toilet worked fine and it was clean. The sink didn't drain well and the shower head was broken so I had to hold it for it to work. The holder for the shower head was broken. The hot water worked but kind of came and went which was annoying. It wasn't cold but more lukewarm and then about 2 minutes later it got hot again. When it was hot, it was really nice. The soaps and shampoos were nice and I liked that. The breakfast which I thought was free was actually charged. They mention they have breakfast but I assumed it was included. The reception person felt bad and discounted my breakfast. They make great coffee but the cornetto (croissant) was absolutely horrible. The people at the breakfast were very nice and personable. I would say in summary that this is good for a very short stay but I wouldn't stay for a long time. Hotel Balilla Roma, General Manager at Hotel Balilla, responded to this review Thank you so much for your kind review. We hope to welcome you back again.

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• User:OnAir11372904555

  Trip type: Friends getaway

  Run from this place!

  24 Oct 2024

  I have been going on vacations for a long time but never have I experienced a level of disrespect and unprofessionalism before. Hotel Balilla is all that, and worst. Our whole experience started with the hotel owner Carlo, literally bickering at the front of the hotel with my friend’s sister who was just there to visit her brother. He came at her in a threatening manner accusing her of illegitimately staying in the hotel when we haven’t even spent the night yet. He refused to listen to her explanations and continued arguing in front of the guest. Our reservation came with breakfast but only got to use it a couple of times due to scheduling limitations. The breakfast starts at 0730, which is too late in my opinion, especially if you’re a guest who’s wanting to travel early to other places in Italy. You’d have no access to drinking water if you need it as it’s just not offered. We managed to avail of the breakfast a few times we decided to have a late start but were treated differently for unknown reasons. We were denied seats saying the tables were “occupato” when there’s literally no one in the small breakfast area. My friend had to go upstairs in her room to have her breakfast the one time she went, while I had to insist on the seat I wanted. As a paying guest, I feel this is just flat out discrimination. I asked some of the guests if maybe I needed to make a reservation, but said they didn’t have to, which is how it should be! That part would just remain a mystery to me I guess, as the owner just spoke Italian to us the whole time, even though I managed to hear him speak a little English to another guest at one time. Oh and you’re not allowed to eat whatever he has prepared on the table. There were packaged pancakes, toast, etc, but all was offered was coffee and a croissant. The bed was really uncomfortable and each guest only had one pillow (paper thin!) to use. Overall, I do not recommend this place. The location is sketchy and seems unsafe as indicated by the need to constantly lock/secure the front door. Do your research and read the comments from other guests who’s had horrible experience from this place, as well! Good luck.

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• User:nakano e

  Trip type: Friends getaway

  最低

  06 Aug 2023

  電車が遅れていて23時のチェックインに間に合いませんでした。ホテルに連絡すると、23時に閉まるんだ。と言って電話を切られました。ダメ元で向かうと、オーナーらしきひとが待っていましたが、入れてもらえませんでした。しまいに中指まで立てられて最低なホテルです。I couldn't make it to check in at eleven o'clock because the train was late.When I contacted the hotel, they hung up saying it was closing at eleven o'clock."When I went to the wrong place, someone who seemed to be the owner was waiting for me, but they didn't let me in."Finally, it was the worst hotel with the middle finger raised.

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• User:Sandra C

  Trip type: Friends getaway

  Great location and very clean

  23 Jul 2023

  The hotel is lovely and clean, and air conditioning included. Breakfast is good. Good location to Termini, where you can get a train directly to the airport. There are a couple of lovely Italian restaurants just around the corner. Close to the metro also, but be very careful, full of pick pockets. We walked to colleuseum from hotel. The Trevi fountain, Spanish steps are walking distance too, but you might want to take a coffee break half way. The host is lovely and very friendly. Room was cleaned every day. Very happy with our stay at the hotel. Hotel Balilla Roma, General Manager at Hotel Balilla, responded to this review Thank you so much for your kind review. We hope to welcome you back again.

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