Hotel Capannelle

Recent Reviews: 1690

• User: Ross M

  Trip type: Business

  10 day stay at Capanelle in July

  The hotel should not charge more than 100 Euros per night as it’s understaffed, dated and relies on its location vs any type of service. The breakfast js close to a school server type experience and restaurant has pleasant but untrained staff doing their best to accommodate guests. If you are looking for a bed for the night in this location and have low expectations ifs fine but if you are looking… Read moreThe hotel should not charge more than 100 Euros per night as it’s understaffed, dated and relies on its location vs any type of service. The breakfast js close to a school server type experience and restaurant has pleasant but untrained staff doing their best… Read more

• User: kerry p

  Trip type: Couples

  It was ok

  Hotel was ok…our room was modern and lovely and clean the balcony needed some work but it was ok…the breakfast dint cater for the English but we ate at night at the hotel and couple of times and it was nice…there’s a shop just at the back of it 2 min walk..a lovely restaurant 5 min walk a Cuban restaurant across the road and the bus into Rome was a 5 min walk…would we stay again probably not but w… Read moreHotel was ok…our room was modern and lovely and clean the balcony needed some work but it was ok…the breakfast dint cater for the English but we ate at night at the hotel and couple of times and it was nice…there’s a shop just at the back of it 2 min walk..a l… Read more

• User: Seán M

  Trip type: Friends getaway

  An unpleasant experience

  I have stayed in over 200 hotels, 5-star, 4-star, 3-star and 2-star, and my stay here was my worst ever hotel experience. The staff are poorly trained and not good at handling questions, serving food or being helpful. There was not sufficient staff at breakfast each morning to match the number of guests, with the result that food was running out and not being replaced on time. On one morning, the… Read moreI have stayed in over 200 hotels, 5-star, 4-star, 3-star and 2-star, and my stay here was my worst ever hotel experience. The staff are poorly trained and not good at handling questions, serving food or being helpful. There was not sufficient staff at breakfas… Read more

• User: Fikri U

  Trip type: Friends getaway

  Shocking as 4 stars

  Definitely not 4 stars. Look like 2 stars Roon needs renovating fridge no working stay 3 days every since 1st day promise everyday but nothing happens others rooms friends got same story customer service very poor Bathroom shocking!!!!Aircon leaks water from ceilings Reception wc seat crak in 2 prices you are not able to seat on pool close under service no customer satisfaction not recommended as… Read moreDefinitely not 4 stars. Look like 2 stars Roon needs renovating fridge no working stay 3 days every since 1st day promise everyday but nothing happens others rooms friends got same story customer service very poor Bathroom shocking!!!!Aircon leaks water from… Read more

• User: Doris F

  Trip type: Friends getaway

  Definitely not recommended

  Staying in this hotel was a disaster from the very start... staff not helpful at all .. some of them very rude, mostly the thin man with a beard ! They lack good communication skills.. restaurant service very poor ..toilets next to restaurant were very dirty .. rooms without coffee or tea facilities.. very flat pillows without extra ones in the room..no privacy in room with sound and noises coming… Read moreStaying in this hotel was a disaster from the very start... staff not helpful at all .. some of them very rude, mostly the thin man with a beard ! They lack good communication skills.. restaurant service very poor ..toilets next to restaurant were very dirty .… Read more