Hotel Flavia

Recent Reviews: 720

• User:Freedom766531

  Trip type: Friends getaway

  An unforgettable stay in hotel Flavia — heartfelt thanks to the team

  03 Mar 2026

  An unforgettable stay in Rome — heartfelt thanks to the teamOur stay at this hotel was truly special, and much of that is thanks to the incredible team behind it.From the very beginning — even before arrival — the communication was warm, prompt, and genuinely helpful. The managers were always available, answered every question in detail, and helped us choose the best accommodation option for our needs. A very special thank you to Claudio, who was exceptionally attentive from the first message and played a key role in organizing everything for our group. Claudio’s personal involvement truly made a difference.The most touching moment was that one of our group members had a birthday on the day of our arrival. The hotel team prepared an unforgettable surprise: two bottles of champagne, a beautiful tiramisu cake, candles, and even a personalized birthday poster saying “Happy Special Birthday in Rome.” It was incredibly warm, generous, and thoughtfully organized. These gestures were arranged by the hotel team, and Claudio’s care and attention were especially felt in these moments. This level of hospitality is rare and deeply appreciated.Another thing that truly impressed us: we had originally booked rooms for additional family members who, unfortunately, were unable to travel at the last minute. The booking was non-refundable, and technically the hotel had every right to keep the payment. However, despite this, they chose to refund us for the guests who couldn’t come. We especially appreciate Ricardo for his involvement and responsibility in handling this matter — this decision speaks volumes about the hotel’s integrity and professionalism.Throughout our stay, the reception staff was always kind, attentive, and ready to help — whether with local recommendations or simply creating a welcoming atmosphere. We also appreciated being able to spend relaxed evenings in the café/lobby area.The rooms are clean, aesthetic, and well maintained. While they are on the smaller side, in a city like Rome — where you spend most of your time exploring — it’s absolutely not an issue. Everything was comfortable and perfectly suitable for a city stay.Breakfast was simple but sufficient, with both sweet and savory options available. You will definitely not leave hungry, and the overall atmosphere makes it a pleasant start to the day.Overall, this hotel is not just about accommodation — it’s about people who truly care about their guests. We are sincerely grateful for the warmth, flexibility, and generosity shown to us.Additional special thanks to Claudio for his constant support, responsiveness, and genuine care throughout our entire stay — and to Ricardo for his professionalism and fairness.This review is written on behalf of our group of 24 people who all share the same feelings. We would absolutely stay at Hotel Flavia again!

  Read more

• User:Global818188

  Trip type: Couples

  Disaster

  22 Jun 2025

  The room had a very damp, humid and horrible smell that would not go away.When we open the windows, there is a central building shaft (not an inner courtyard as the description gave) where flies, bugs and mosquitos entered the room. We left it open to help with the smell but had to shut it because of the flies, bugs and mosquitoes - meaning there was no fresh air entering the room.The safe in the room kept making a "beep" noise randomly - even during the night - making it impossible to sleep.The shower is connected to the room and is not separate. All the steam from the shower went into the bedroom because there is no door blocking in between and no extractor fan either. This meant the room was very humid.There was a bright blue light coming from the centre of the building that did not allow us to sleep without light.We had reserved a Standard Double Room yet we were provided with what appeared to be a Twin Room. Our double bed was formed of two single beds placed together. One mattress is higher than the other mattress, therefore it was uncomfortable to sleep in.The room we had was not like the photos advertising the room on Booking.com - the photos were therefore misleading as our expectations were something else.The air conditioning unit in the room was very very loud. We tried to sleep with it on, otherwise the room was humid - but the noise did not allow us to sleep.Reception were not helpful with these issues on Wednesday evening when we reported them, telling us to let them know in the morning. At 3.30am on the first night, it was too unbearable and we had to book another hotel for the remaining 3 nights of our visit otherwise the holiday would have been a disaster.We have written to the Hotel to share our feedback and request a refund for the nights we were not at the Hotel. At the point of writing this 3 days have passed without a response.

  Read more

• User:Alex B

  Trip type: Couples

  We were treated by the receptionist as if we had stolen the money we paid for the room—completely unprofessional.

  14 Mar 2025

  A horrible experience. We arrived at the hotel at 1:00 PM, having made a reservation days in advance for a double room. The receptionist, after scanning our documents, assigned us room number 15.To get to the room, a hotel employee had to guide us, as the access involved navigating through hallways and corridors more confusing than Roman ruins.Once we finally reached the room, we were shocked to find that it looked nothing like the pictures on the website. Instead, it resembled a storage room with four beds, a window facing a lightwell, and a bathroom split into two separate compartments. Everything was filthy and moldy. The WiFi signal didn’t even reach the room.We went back to the reception and refused to accept this disgrace, demanding a room similar to the ones advertised online. The receptionist, visibly annoyed and borderline aggressive, bluntly told us that check-in starts at 2:00 PM and that we should come back then.We sat in the lobby waiting until 2:00 PM, during which time four other guests were checked in. Eventually, we were given a slightly better room, but it was still very dirty. Avoid this place at all costs.

  Read more

• User:Matt G

  Trip type: Couples

  Ripoff

  14 May 2023

  Appalling treatment - beware - the habit of overbooking and diverting customers to poorer standard subsidiaries is rife. Absolute con job. No upgrade or refund! Disgraceful. The standard of the new hotel room was a disgrace. Shower door off it’s hinge, pockmarked walls etc

• User:Richard0828

  Trip type:

  Good Location

  20 Oct 2022

  Stayed for 5 nights in mid October. Fifteen minute walk from Rome Termini. Compact room for one person. Sagging mattress. Large modern bathroom. Could not have window open at night due to street noise. Good variety for breakfast. Front desk had good English. Restaurants nearby on same street. No internet in breakfast area.