Hotel Lord Byron

Recent Reviews: 908

• User:johnsH734AK

  Trip type: Couples

  We have stayed at the Lord Byron for 22 years! It is our home in Rome. We love the location and the staff. It is an oasis in a c

  23 Nov 2025

  We love the Hotel Lord Byron! We have stayed here for 22 years and it never disappoints! The location, friendly staff and service keep us coming back. It is a very quiet oasis in a crowded city. LordByron Team Rome, Owner at Hotel Lord Byron, responded to this review Dear Mr. John,Thank you for your kind review and for your remarkable loyalty over the past 22 years. It is an honor that you consider us your home in Rome. We are truly delighted to know that our location, our staff, and the tranquility of the hotel continue to meet your expectations.Thank you once again for your continued trust. We look forward to the pleasure of welcoming you back on your future visits to Rome.Best regards, Claudia Gallo General Manager

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• User:JimAnderson

  Trip type: Couples

  Lord Byron Hotel - A Step Too Far ?

  21 Nov 2025

  My wife and I stayed two nights at this hotel as part of a holiday package. The hotel is located in an affluent residential part of Rome and is a fair distance from the normal sightseeing attractions. The location was not an issue for us as we had already visited Rome on numerous occasions. We checked in at 10.30am and were told that our room would be available at 2.00pm. The receptionist provided the various check-in guests with a tourist map and used a pen to highlight Rome's main tourist spots. I asked him to highlight the hotel's location but it wasn't within the boundaries of the tourist map ? This hotel has kerb appeal and is a grand, classical example of a converted patrician villa. Access to the hotel is by 13 (unlucky for some) steps which are fairly steep. We decided to spend the time until 2.00pm getting our bearings and familiarising ourselves with the area. We are elderly and enjoy walking on level surfaces as my wife can find stairs a bit of a challenge. We walked to Bioparca di Roma which houses the main zoo in Rome and spent some time at the cafe near the zoo entrance enjoying two cappuccinos and and two large danish pastries for the princely sum of 6 euros 60 cents.We returned to the hotel after 2.00pm and my wife unfortunately tripped on the final entrance step and fell into the reception area on level 2. The staff were attentive and provided an ice pack after which the male receptionist advised that our room was ready and we should follow him. We were required to firstly take an elevator ride then be confronted by another set of internal stairs to access the allocated room. I advised the receptionist that the additional stairs were a potential hazard for my wife and could we get a more accessible room. His immediate response was to tell me that the hotel was fully booked.After a short time in this room I could see that my wife was still distressed and I again approached the receptionist and reasoned with him that although I knew that the hotel was full, surely as the time was 2.30pm not all guests have arrived and could he look again at switching our room for one which did not involve further internal stairs. He said to leave the matter with him and eventually we were moved to room 204 which is level with the reception area. We stuck with this room although there were a few niggles. There was a loose toilet seat and a bathroom door which was warped and did not close. The bathroom was plush Italian marble with a few unsightly brown stains which is natural oxidation where water lies. The shower (weak) is over the bath and was a no no for my wife. Following the accident we decided to eat in the hotel and ordered room service of a shared hot pizza and lukewarm french fries and a beer for 48 euros.The following morning we took the elevator to level 0 for the included breakfast to be met by another flight of internal stairs to access the breakfast/restaurant area. The breakfast was adequate.We spent the remainder of the day at the zoo and it is well worth a visit.The Lord Byron hotel is a classic, clean, well staffed hotel which will suit the majority of guests but for those guests with mobility/accessible issues it might prove to be a step too far. LordByron Team Rome, Proprietario at Hotel Lord Byron, responded to this review Dear Mr. Anderson,Thank you very much for sharing your detailed experience with us. We are truly sorry for the unfortunate moment your wife experienced upon arrival, and we’re glad our team was able to assist and help you move to a more suitable room. We understand how important comfort and accessibility are when traveling. We would also like to gently highlight one of the aspects guests usually appreciate most about our hotel: our location. Being in the heart of the Parioli district, just a five-minute walk from Villa Borghese and about twenty minutes from the city center, it offers a setting that is both elegant and peaceful. Many guests enjoy this balance, as it allows them to explore Rome while also having a quiet area to return to.We sincerely appreciate your comments regarding accessibility and room details. Feedback like yours helps us identify areas where we can improve the stay for all our guests.We hope that, despite the challenges you encountered, you were still able to enjoy your time in Rome, and we would be pleased to welcome you again in the future.Kind regards,Claudia GalloGeneral Manager

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• User:Laura H

  Trip type: Couples

  It did the job!

  03 Nov 2025

  Location: Please note the location of the hotel is out of the main central area. You will have to walk on foot through the park into the city before starting your day sightseeing. Depending on your walking speed this could be 20-30 minutes. Of course you can also taxi into the city if you wish. Location was not an issue for us and it was nice that it quiet and also in an area where it was clean and free from graffiti and homeless people. Staff: FOH staff were very polite, their English was very good and they were all very warm and friendly, greeting us every day and asking what our plans were and where we had been. Can not fault the staff at all and I thank them all for their big smiles and friendly approach. The cleaners were also respectful and left the room clean and clothes neatly folded in new piles each day. Breakfast: We paid for breakfast and it was a sorry uninspiring start to the day. We left and went elsewhere for breakfast every day after that. The coffee was okay though! You can definitely pick up some nicer croissants (cornetto's) from nearby bakeries and cafe's. The poor breakfast made us think twice about eating an evening meal there. Room: We had a standard double I think. It was typical Italian red carpeted floor and marble bathroom. It was basic though and lacked any wow factor. Positives - the bed was comfortable, the room was clean. Negatives - The closet space had only 8 hangers which made hanging all our clothes up impossible. The hanging space was above the drawers leaving not enough room for my Italian inspired midi and maxi dresses. The toilet seat (at least we had one as It became apparent in the city that toilet seats are a luxury!) is not soft close; if you are used to one then a few startled cries may happen. The shower which ran hot every morning (a positive) is above the bath, however the bath did not drain fast enough meaning it filled up whilst you were showering so you can add a paddle to your experience. One of the USB sockets did not work and one plug socket did not work. The coffee machine had not been cleaned since the last user; there was water in the tank and the tank needed a good clean, therefore we skipped using the machine. If you have a thing for clean linen, then this may put you off, as a pillow case has been stitched closed over the pillow and they put a clean pillowcase over that, meaning that the one inside is old and yellow! Lastly, the key holder which you put your key into in order to turn your electrics on needed a helping hand of some folded card wedged with the key in order to keep the lights on. There was a basic hairdryer which worked, but no iron and no small ironing board; something which we are used to finding in hotel rooms nowadays. Remember to bring a travel iron with you! Overall the hotel was fine for a bed for the night, however we were very surprised it is listed as a 'small luxury hotel of the world' as there really were no luxuries. LordByron Team Rome, Owner at Hotel Lord Byron, responded to this review Dear Mrs. Laura,Thank you very much for taking the time to share your detailed feedback. We truly appreciate your kind words about our staff — it is wonderful to hear that their friendliness, professionalism, and attention to detail helped make your stay pleasant. We are pleased that you appreciated the quiet and clean surroundings of our hotel. One of our greatest strengths is indeed our location in the Parioli district, a central yet residential area of Rome. It offers a peaceful atmosphere, away from the noise of traffic and crowds, while still being only a five-minute walk from Villa Borghese, one of the most beautiful parks in Rome. Guests can enjoy a very pleasant stroll through the park to reach the city centre, or, if they prefer, our reception team is always happy to arrange a taxi at any time.Regarding breakfast, we are sorry that it did not meet your expectations. We would like to clarify that breakfast is included in the room rate and consists of a full buffet with a wide selection of fresh, high-quality products, as well as an à la carte menu for extra options. We take great pride in offering only the finest ingredients — including freshly baked goods and premium Italian coffee from Trieste, renowned as the homeland of Italian coffee culture. We regret that this was not to your taste and will share your comments with our team for further improvement.As for the rooms, they are all furnished in Art Deco style and feature Carrara marble bathrooms, reflecting a traditional and elegant Italian design. We understand that design preferences vary, but we strive to preserve the authentic charm of our historic property.Regarding the number of hangers, additional ones are always available upon request, and our staff are happy to provide as many as needed. We also appreciate your feedback about the technical aspects of the room — we have addressed these with our maintenance and housekeeping teams to ensure everything functions perfectly.Finally, with respect to the iron, please note that for safety reasons, Italian regulations do not permit the use of traditional irons and boards in guest rooms. However, we do provide steamers as a safe and effective alternative upon request.Once again, thank you for your valuable feedback and for recognizing the warmth and professionalism of our staff. We are grateful for your suggestions, which help us continue to improve, and we hope to have the pleasure of welcoming you back for a more enjoyable experience in the future.Kind regards,Claudia Gallo General Manager

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• User:Cheryl M

  Trip type: Family

  Beautiful hotel. Great experience.

  21 Oct 2025

  Beautiful hotel. Great friendly helpful staff. Would definitely come back here and would recommend to anyone visiting Rome. LordByron Team Rome, Owner at Hotel Lord Byron, responded to this review Dear Mrs. Cheryl,Thank you for your kind words and for sharing your experience at the Lord Byron. We are delighted to know that you appreciated the beauty of our hotel and the warmth and attentiveness of our team.Your review is very significant to us, and we look forward to the pleasure of welcoming you back on your next visit to Rome.Warm regards,Claudia GalloGeneral Manager

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• User:Oliveskies B

  Trip type: Friends getaway

  Extremely Disappointing Stay & Mishandled Resolution Best part of stay was leaving.

  31 Aug 2025

  I rarely leave reviews, but I feel compelled to share this experience so others don’t go through what I did.I stayed at this hotel in May 2025 as a Hilton Diamond member, and from start to finish, the stay was filled with issues:Construction: The hotel is undergoing loud construction but still charges guests full price while denying there’s really any noise. Both mornings I was woken up by hammering and banging directly above my room.Outdated & uncomfortable: The entire hotel feels like stepping into the worst parts of the 1980s—stale smell, old carpets, stuffy rooms, no modern adjustments. It’s long overdue for renovation, but unfortunately, they’re doing it while guests are staying there and charging the same.Room chaos: I was moved from a noisy room to another with a broken AC in the middle of the night, then back again, only to be told later that another room that was less noisy was available. The disorganization was exhausting.Bad food: Their room service food was of such low quality that it made us sick. The hotel flat-out denied this possibility. The room service menu was so bad we picked chicken sandwiches to play it safe but a child could've made them they were that bad. We also ordered gelato since were in Rome and it was the worst gelato of the trip. Very low quality and brightly colored artificial looking.Forced transfer: At checkout, the front desk pushed us into a private transfer to the train station that we never asked for. An Uber would have cost €30, but they imposed their own service as a kind gesture—later charging it against us.The aftermath was even worse than the stay. Despite months of back-and-forth, the hotel refused to take responsibility. They insisted their food “couldn’t be bad,”the noise wasn't that loud, treated the unwanted transfer as a “gift,” and after endless circular emails, only agreed to refund one night—but only after deducting things we didn’t want in the first place.In short:The hotel is old, stuffy, and smells bad.Construction noise is ongoing, but they’ll deny it's even that loud.Food is poor quality.Management is dismissive, defensive, and unwilling to accept fault.Even Hilton Diamond members are treated with disregard.I’ve stayed at Hilton properties all over the world and never had an experience this unprofessional. Don’t waste your time or money here—there are far better options where your comfort and concerns will be respected. LordByron Team Rome, Owner at Hotel Lord Byron, responded to this review Dear Mr. Oliveskiesb,We are truly sorry to read that your experience at the Lord Byron did not meet your expectations. We take all guest feedback very seriously and regret that you left with such a negative impression of your stay.While we understand your frustration, we would like to respectfully clarify a few points. The hotel is currently undergoing a carefully managed renovation program, with work conducted exclusively during limited daytime hours to minimize any inconvenience. Our team does its utmost to assign rooms away from these areas whenever possible, and we promptly assist with any relocation requests. Regarding your comments on our accommodations and dining, we are sorry to hear that they did not align with your personal preferences. Our rooms and suites reflect the timeless Art Deco character that defines the Lord Byron’s identity and charm. As for our room service, we use fresh, high-quality ingredients prepared in accordance with strict hygiene and safety standards. Concerning your departure arrangements, please note that private transfers are offered as an optional service for guests’ convenience and are confirmed only upon acceptance. We apologize if there was any misunderstanding regarding this service.We regret that our follow-up efforts did not fully meet your satisfaction. Please be assured that your feedback has been shared with the relevant departments for review and improvement.We sincerely hope that, in the future, you may reconsider and allow us the opportunity to restore your confidence in the quality and professionalism for which the Hotel Lord Byron is known.Warm regards,Claudia GalloGeneral Manager

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