La Locanda Di Piazza Del Popolo

Recent Reviews: 99

• User:IzabelaOre

  Trip type: Couples

  Disappointing.

  22 Apr 2026

  I stayed in room 305 and unfortunately my experience was quite disappointing.On the positive side, the location is very convenient , it’s within walking distance of many attractions and situated in a nice, pleasant area.However, the condition of the room itself was unacceptable. The room was dirty, and the bed sheets were covered in multiple stains, which made it very uncomfortable to sleep. The bathroom was even worse , it had a strong, unpleasant smell, like rotten eggs mixed with old pipes, and it never seemed to go away.There were also serious issues with the toilet. Flushing didn’t work properly , it took a very long time for the water tank to refill, and when it finally did flush, the water would splash back out, which was both unhygienic and frustrating. What made this even more disappointing is that I saw previous reviews from months ago mentioning the exact same flushing problem, so it’s clear this issue has not been fixed.Overall, despite the great location, the poor cleanliness and bathroom issues made this stay very unpleasant. I would not recommend this place unless significant improvements are made.

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• User:Wander773217

  Trip type: Family

  Despite having a confirm arrival, I did not receive any access instructions, entry coded reservation and informing you

  13 Feb 2026

  Dear La Locanda di Piazza del Popolo,I am writing to formally express my deep distress, frustration, and disappointment regarding the circumstances we experienced on the day of our arrival.Despite having a confirm arrival, I did not receive any access instructions, entry coded reservation and informing you in advance of our latee, or link to enter the property. Upon arrival, there was no response to phone calls, including the emergency number displayed at the entrance, and no one was available to assist us in any way.It was cold and raining heavily, and I was traveling with my 80-year-old mother. We were left outside with our luggage, exposed to the weather, with no guidance or support. Only by sheer chance did a passerby agree to let us into the building lobby. We remained there overnight until morning, when the cleaning supervisor finally arrived.This experience caused us significant emotional distress, physical discomfort, and anxiety, especially given my mother’s age. The lack of communication, basic hospitality, and concern for guest safety is completely unacceptable and far below any reasonable standard.I expect a clear explanation, a formal apology, and appropriate compensation for the severe inconvenience and hardship we endured.I look forward to your prompt and serious response.

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• User:TashMash1998

  Trip type: Couples

  Scam!

  04 Apr 2025

  STAY AWAY!!!In August 2024, I booked to stay for four nights in March 2025. I received a booking confirmation via email.We turned up, and nobody was there. This was at 9pm, we rang the bell, looked around, called, emailed, whatsapped...all with no response. The building was covered in scaffolding. It got to 11pm and we had to find somewhere else last minute to stay (which cost us a fortune).The next day, we went back at 9am, still nobody there. We returned at 3pm, and still nobody. We called over 10 times, nobody picked up. The Whatsapps I sent were read but never replied to. Even the neighbours we spoke to had no idea where the hotel staff were....Ultimately we had to find alternative accommodation, again which cost us as it was last minute.A month after our trip, we have still had no replies. We have sent multiple emails, and called, but nobody has responded.I WOULD HIGHLY RECOMMEND STAYING AWAY!

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• User:Sightsee66173332282

  Trip type: Solo travel

  Really nice place

  13 Jul 2024

  I was very impressed. The room was spacious, quiet, clean etc. Nice helpful staff. Good air conditioning. Shower was nice (need to leave the water to run quite a while to get hot water). There is a TV but just Italian channels. Good internet though. I’ve included info about what you see from the outside as that confused me after the taxi dropped me off. The hotel is on one floor in a residential building. I gather common in Rome. So there is no external sign. You need to press the buzzer than walk or get the lift to the first floor. Then there is a nice reception area. The location is excellent. There is a little mini supermarket a few minutes away and a metro stop is very close. I’d certainly go back and recommend it to others.

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• User:Mr D

  Trip type: Couples

  A Handy Start Point!

  10 Nov 2023

  This was our first night/hotel in Italy for a weeks holiday/cruise. It was the closest location (left) for our onward rail connection to the west coast (Civitavecchia). Initially, it was hard to find the hotel (at night/dark) and its front door (which wasn't illuminated). Thankfully reception staff came downstairs to the front door and talked us onto their location by mobile phone. There's a small hotel name/plaque at the front door, with several other plaques within the multi storey building (not easy to see, hence the issue). We were taken upstairs (used the small lift) to reception. The Philippine staff were very friendly and efficient, explaining everything that we needed to know for our one night's stay. A clean, small room, with a Tv, at 158 euros for 2 (146 UKP). We also had to pay 7 euros at reception ref city tax. You get no breakfast for this price. Expensive for what you get. The next day we were allowed to keep our luggage in a safe room whilst we walked out locally looking for breakfast (McDonald's is a short distance away and was ample). Our room was nothing like the advertisement/photo shown to the left of this review (we had half the size of room). We had to check out at 11am. The best thing about our stay was the staff, which we'd like to thank.

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