Margutta 19

Recent Reviews: 146

• User:RonMinNJ

  Trip type: Couples

  When in Roma.. Margutta 19 is the place to stay

  26 May 2026

  Margutta 19 is located on a quiet side street minutes away from the Spanish steps.Our stay was terrific and the staff was exceptional. We had a suite with a private balcony. Breakfast was terrific too. Situated away from all the noise, we could not have been happier with our decision to stay at this hotel. Great small restaurants right around the corner. Highly recommend!

• User:Fisayo F

  Trip type: Family

  5 star more like 2.5

  13 Mar 2026

  This is the worst hotel I’ve been is not worthy to be called a five star hotel. The staff are very very unprofessional We broke through American Express and had to request of late checkout. Two of the staff said it was OK. They came in by 12:30. They were already charging us $350. This is pathetic.

• User:marysohowell

  Trip type: Couples

  Disappointing Service – A "Luxury" Label Without the Luxury Standard

  02 Jan 2026

  Margutta 19 has a premier location, but our stay was marred by systemic service failures and a complete lack of hospitality. For a boutique hotel at this price point, the experience was unacceptable.Arrival & Logistics:We booked a transfer through the hotel’s preferred driver, providing all details in advance. Despite this, we were repeatedly asked for the same information. Worse, we were never informed of local road closures. The driver dropped us off with all our luggage 1.4 km away from the hotel without warning, leaving us to navigate the streets on our own. Meanwhile, other drivers were navigating via different routes and still arriving to hotel. Room Condition:The room was not "luxury" ready. We had no hot water, and the room featured a broken window. These are basic maintenance issues that should never be present in a premium property.Bizarre Service Standards:The service at breakfast was truly unprofessional. While the restaurant was nearly empty, staff ignored us entirely. After we finally flagged someone down, they were dismissive. Curiously, a larger group that arrived later was greeted with warmth and immediate attention, while we were treated as an inconvenience.Management Absence:When I tried to raise these concerns, the front desk informed me no manager was available because it was "the weekend" and they couldn't even confirm if one would be there on Monday.If you are looking for the warm, attentive service typical of Rome’s best boutique hotels, look elsewhere. Margutta 19 offers the location, but fails entirely on the experience.

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• User:reefeel69

  Trip type: Couples

  A quiet oasis in Roma!

  06 Oct 2025

  Wonderful "small luxury hotel". The staff was great and the room was comfortable. You walk out the fornt door to a small quite street and are minutes away from excellent restaurants and a short walk to the Spanish Steps and the Piazza del Popolo as well as the Borghese Garden with a great view of Roma.Reception staff took care of all our needs. The Balcony on the 4th floor overlooking the garden was the best part, quiet and relaxing. The only noise was the flock Parakeets nesting in the palm tree, and they were quite colorful. Breakfast buffet was excellent. You get what you pay for!

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• User:AnywaysGuys

  Trip type: Family

  Quiet Location in Rome with Family

  03 Jul 2025

  Margutta 19 is a smaller boutique hotel tucked away in a peaceful corridor near several art galleries. The property is convenient to the Spanish Steps (about an 8 minute walk) and to many close by restaurants and shops. The lobby of the hotel is small but never felt crowded. The desk attendants were nice and even helped us secure reservations at a restaurant that turned out to be a real gem. We were served breakfast every morning, which included a tasty buffet (the chia seed pudding was a treat) and included the ability to order freshly scrambled or fried eggs. This is where I had the very best cold Americana with almond milk. I am not sure what the waiter did, but it was literally a cup of magic that he created each morning. I would drink this over cold brews any day!The room was comfortable and the bathroom was very spacious. The cleaning staff was on it and constantly kept the room clean and refreshed with waters and treats. We even received a complimentary bottle of wine! A small balcony with table chairs allowed us to relax in a garden setting, where you could always hear the birds chirping away.The hotel is somewhat farther from other attractions like the Colosseum and Vatican- I would highly recommend having the hotel call you a cab as we often made the trek in 95+ heat and it was a struggle. But if you are looking for a peaceful location away from the crowds and noise, then this is it.

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