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Mercure Roma West

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Mercure Roma West

locationEur, Rome

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About Mercure Roma WestAbout Mercure Roma West

Location

This hotel is located in Rome.

Facility

The hotel has a lift and features 230 rooms, including 7 single rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety.

Amenities at Mercure Roma West Amenities at Mercure Roma West

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

16.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

351

Very Good

614

Average

313

Poor

127

Terrible

124

Recent Reviews: 1529

  • User:JSS71

    Trip type: Friends getaway

    Quite a comfortable though short stay

    rating10 Jun 2025

    Visited mercure west roma for a short duration that is just one night. Reception area is quite huge with lot odf space around and coffee shops. Rooms are quite scattered that is on first floor and to walk for quite some time. Same with breakfast restaurant. We had to walk to third restaurant to eat. Room is quite big with all needed facilities. Staff is quite helpful. Overall a pleasent experience for one night wishes had a longer stay Domenico Visicchio, General Manager at Mercure Roma West, responded to this review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, the General manager

  • User:peggyang868

    Trip type: Friends getaway

    A kettle in room - blessed

    rating10 Dec 2024

    It’s comfortable and they have kettle. One of the 5 hotels that have kettle. It’s a good place.Check in was smooth because our tour leader already prepared everything properly.There is also nothing within our vicinity.Again triple room and we only got two bottles of water. Clean and comfortable Room is without aircond. Expected it in all countries that have winter. So don’t come during summer. Domenico Visicchio, General Manager at Mercure Roma West, responded to this review Dear Guest thank you very much for your good evaluation and comment. Your satisfaction is very importan for us. Thank you

  • User:KikiinCanada

    Trip type: Friends getaway

    Disaster and they really didn't care

    rating30 Oct 2024

    What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star. Domenico Visicchio, General Manager at Mercure Roma West, responded to this review Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

  • User:Alexjoey

    Trip type: Family

    Very good airport stay

    rating20 Oct 2024

    We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay. Domenico Visicchio, General Manager at Mercure Roma West, responded to this review Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

  • User:Sandy_JSR

    Trip type: Family

    Relaxing stay

    rating14 Oct 2024

    Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay. Domenico Visicchio, General Manager at Mercure Roma West, responded to this review Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

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