Novotel Roma Est

Recent Reviews: 1296

• User: Maryam S

  Trip type: Family

  Worst hotel I’ve ever been to

  We were wary going here due to the reviews but they’re sadly accurate and correct. The hotel is located in the most random and abandoned part of Italy far far far away from shops and public transport. Unless you’re rich and can book an Uber every time you’re not getting anywhere. Useless staff that aren’t helpful, dirty rooms with broken sinks and appliances, constant mosquito bites 24/7, very wea… Read moreWe were wary going here due to the reviews but they’re sadly accurate and correct. The hotel is located in the most random and abandoned part of Italy far far far away from shops and public transport. Unless you’re rich and can book an Uber every time you’re n… Read more

• User: Matthew S

  Trip type: Family

  Don’t bother

  TLDR: DO NOT GO HERETerrible service, staff barely know anything about their own city (unhelpful for tourists), dirty carpets, constant bug bites, overpriced food, broken showers and hairdryers, the hotel is isolated from everything and there’s no public transport so good luck getting anywhere. WiFi signal virtually doesn’t exist either. Very disappointing. Mobilia Sergio, General Manager at No… Read moreTLDR: DO NOT GO HERETerrible service, staff barely know anything about their own city (unhelpful for tourists), dirty carpets, constant bug bites, overpriced food, broken showers and hairdryers, the hotel is isolated from everything and there’s no public trans… Read more

• User: Sirad F

  Trip type: Family

  Mother & daughter

  Novatel East is a good hotel but definitely not 4 or 3 star hotel. It’s more like 2 star . I wish they have been honest about the local public transportation near the hotel area . However unless you are renting a car or have prearranged group transportation do not rent this hotel. The closest public transportation is about 20 minutes walk and you have to walk in a farm area with lights. Upper from… Read moreNovatel East is a good hotel but definitely not 4 or 3 star hotel. It’s more like 2 star . I wish they have been honest about the local public transportation near the hotel area . However unless you are renting a car or have prearranged group transportation do… Read more

• User: Vaidehi B

  Trip type: Couples

  Worst hotel in the world

  Worst place to stay ever, worst staff, very rude manager. Arguing with me. I told her that it’s hot in Rome 26 degree and can she able to turn on the air con of my room, she said she can’t the hotel cannot do it. As I m from London she taunted saying “ when I come to your country England i always have to wear jacket “ and she also said that it’s just you who have a problem no other guest asked to… Read moreWorst place to stay ever, worst staff, very rude manager. Arguing with me. I told her that it’s hot in Rome 26 degree and can she able to turn on the air con of my room, she said she can’t the hotel cannot do it. As I m from London she taunted saying “ when I… Read more

• User: celinehospitality

  Trip type: Business

  Perfect, Seamless Stay for Business – Highly Recommended

  I was hesitant with the reviews but this hotel exceeded my expectations. The rooms are modern, spacious, and spotlessly clean, offering a quiet, comfortable, and functional space to work with excellent Wi-Fi. The staff were incredibly attentive, professional, and efficient during check-in/check-out, making the whole experience seamless. The staff are very friendly, fun to talk to, and go out of th… Read moreI was hesitant with the reviews but this hotel exceeded my expectations. The rooms are modern, spacious, and spotlessly clean, offering a quiet, comfortable, and functional space to work with excellent Wi-Fi. The staff were incredibly attentive, professional,… Read more