Numa Rome Vici

Recent Reviews: 483

• User:goelietta

  Trip type: Couples

  Horrible experience

  23 Sept 2025

  HORRIBLE EXPERIENCE without a room! When we arrived at 14.40 at the hotel, we called NUMA to ask if we could enter 20 minutes before we would get the automatic code to enter. The lady we spook was supposed to call us back in 5. Not done and we called again. Then she said the room was not available anymore, due to technical reason. And then the connection was broken. We called again! Say what...we have no room? No, did you not know? No how then? We have send you an email....But we where travelling and did not check our spam. Why was there not a call or why did it not show up in the app? No explanaition needed....just we can offer you another room 30 minutes further...HORRIBLE experience amns be aware that they just cancel your room. Will never book again with NUMA and this was about NUMA Vici Rome

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• User:Bonnie F

  Trip type: Family

  Read this for all the info you may need!

  22 Feb 2025

  Ok. It’s a set of apartments in an incredibly old building with paper thin walls. You can hear your neighbours up and side but they do supply ear plugs if you are a light sleeper. The rooms are basic, tastefully and simply decorated but they have a safe, air conditioning/heater, coffee, lots of water, clean glassware and supply soap, shampoo and conditioner, hair dryer etc and the bed and bedding is seriously comfortable. I really had a great two night stay sleep - no lumpy pillows - such a comfy bed.I travelled with my husband and two children and arrived late. There was a manned reception table and the service throughout the stay was excellent. You are sent the code for the front door and your room before you arrive but we had an in person welcome who showed us where we could find more sheets towels, loo roll and coffee should we need it (we didn’t!)We stayed on the first floor which I would suggest requesting if you have accessibility requirements as the lift only goes to first and then you climb marble stairs.You’re in Rome. It’s noisy everywhere including outside the hotel but I slept with the windows open all night without issue and of course the major upside is you are walking distance of EVERYWHERE from this hotel. Breakfast was in a chic cafe a two minute walk from the hotel - the choice of eggs with salad and cheese and bread or crepe with yoghurt and fruit and coffees and juice was a welcome before we set off on our first excursions. I’d recommend il Bacaro for dinner - so close to the hotel and absolutely delicious food.On check out (11am) we spoke to the lady on reception, messaged on WhatsApp to the company to let them know and put our luggage in the coded lockers for the day. We were able to access the hotel and our luggage early evening before our trip home.There is a table and seating area downstairs which we used while we waited for our taxi.Our taxi to the hotel was able to drop at the door (very narrow streets!) and the pick up was a 1 minute walk to the top of the street.All in all, I thought it was a great stay if you want easy access to all the sights and a comfy bed to fall into at night after thousands of steps. It’s not a luxury hotel - it is basic apartments but I think they make the very best of it and I was very happy with our choice and hope you will be too!

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• User:Brian E

  Trip type: Family

  Great location but noisy at night. Great space for a family of four.

  13 Jul 2024

  Great location, two-block walk to Pantheon, lots of cafes and restaurants in area. We walked most places but took taxis to the Vatican. Busy Main Street is just one block away, making finding a called cab reasonably easy.This flat had the best space and layout we stayed in during our travels in Italy, and while the washer and dryer were upstairs in a common area, they were by far the fastest we had on this trip, so a real plus for our family of four.This location is noisy at night, especially in the bedroom as the nearby construction continued at night. I thought it strange that there were provide ear plugs, but soon decided they were necessary.No elevator, but it was an easy but tight set of stairs to the apartment. Staff was present and courteous but we didn’t need anything during our stay, especially when we found the extra espresso pods in the laundry room.We did not cook at all during this stay, so I cannot comment much on the kitchen. The provided espresso machine and pods were appreciated. Distribution Team, Owner at Numa | Vici Rooms & Apartments, responded to this review Dear Brian,We want to thank you for your kind words! We are thrilled to hear that you enjoyed your stay and had a good time at Numa. We look forward to welcoming you back for many more such seamless and soulful experiences in the futureBest regards,Numa Guest Experience Team

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• User:Wendy H

  Trip type: Friends getaway

  Most disappointing stay ever

  28 Nov 2023

  My friend and I chose this hotel on our first day when we arrived in Italy—— after a long-haul flight, expecting a comfortable retreat. Regrettably, the reality shattered our hopeful anticipation. Right from check-in, our experience nosedived into a series of letdowns.The very first day unmasked a glaring issue—the bathroom offered only scalding hot water, rendering it utterly unusable. This oversight was inconceivable. Upon alerting the hotel staff, their response was disheartening. They claimed no availability of alternative rooms and it was not possible to send a worker to us because it was Saturday night, forcing us to confront the impracticality of having no access to basic bathing facilities after a wearying day of travel.We were forced to go to sleep even when we desperately wanted to shower. No doubt, we also have to go traveling the next day un-showered. While we were visiting the beautiful Vatican city, we were forced to waste our precious time to communicate with the customer service to deal with the problem.Only on the second night we were able to switch to another room, enduring further inconvenience as our luggage remained trapped in the previous room, necessitating additional time wasted seeking customer service assistance.Initially offered a mere 15% discount for the first night’s inconvenience, the compensation increased to 25% after vehemently expressing our dissatisfaction. While staff members expressed empathy, their attempts at compensation lacked sincerity and failed to acknowledge the depth of our inconvenience. The compensation is not sufficient given the extent of the inconvenience. This experience eclipsed what should have been an enjoyable trip, leaving us profoundly disheartened.This hotel experience was utterly disappointing and left us incredulous. In all my previous travels, I’ve never ever encountered such abysmal conditions. This undeniably ranks as the most disappointing hotel experience I've ever encountered.

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• User:Mike P

  Trip type: Family

  Stay Clear!

  27 Oct 2023

  We are just back from a 3 night stay at the The Numa Apartments in Rome, the apartments are quite nice, clean and in a good location, the WIFI signal was poor and the TV didn't work, we were notified of the poor WIFI 2 days prior to arrival. On arrival we couldn't enter the building the passcode we were sent didn't work, this issue was fixed over WHATS App with someone many miles away. What lets the Numa Apartments down at the moment is the fact there is building work being carried both within the block and to the adjacent block of flats, if you want to get woken up at 7am each morning with jack hammers then this is the place for you, if not stay well clear until the works have been completed.There was a note left in the room on arrival to apologise for the lack of a WIFI TV, and the noise and clutter with a promise of a 25% discount the next time we book as compensation, it would have been better if they had just made there customers aware prior to booking.

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