Pantheon Relais

Recent Reviews: 284

• User:BaldnRed

  Trip type: Couples

  Perfect Historic Rome Location, Fantastic Staff!

  22 May 2026

  The location is perfect for exploring the historic district. All of the major attractions are within walking distance or a short cab ride if you do not walk well. The real treasure is the staff at this hotel. They were fantastic. They helped with everything and had excellent advice. I highly recommend this wonderful hotel and the rooftop terrace!

• User:David B

  Trip type: Family

  No one home!

  01 May 2026

  I can’t not see how this property shows up as a five star hotel. We should’ve noticed the type of service to come , after calling before arrival and getting no answer. After booking a night stay, we arrived to the a lock door with a buzzer that was not answered either. Forced to book a other hotel late at night and unable to cancel the reservation in the webpage.

• User:Deanosh1

  Trip type: Couples

  Steer well clear of this place

  12 Apr 2025

  Stayed at this hotel for 3 nights recently, we were allocated the posiden room.Positives - location is great literally a 1 min walk to the Pantheon Negatives - Reception closes at 1.pm, you are given phone numbers to ring if you need them, sadly they don’t answer or return calls, and were dismissive when asked about this One day we literally had no towels in the room, therefore we couldn’t shower, which was a blessing really as we didn’t have any hot or even luke warm water. The shower itself was slow running water as well.The room itself is tired and needs throughly washing down, repainting. There was mould around the sink, the floor in the bathroom was chipped and the bathroom door had been sprained so didn’t close properly. The walls are also very very thin !!Overall the only thing good about this property was the location. Steer clear of it there are better hotels around this area which are also in the same price range. Don’t be fooled in booking when seeing the pictures, this was the worst place I have stayed in for years!

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• User:Amin B

  Trip type: Family

  Hospitality is not only about the money

  01 Aug 2024

  I worked in hospitality for many years and one important aspect of the business is to show flexibility and compassion to guests in exceptional circumstances. I travelled with my wife and two kids (10 and 4). Our airlines company changed our flight from 6 am to 7 pm (night flight for 6 hours). I asked the hotel if they can cancel the last night (48 hours notice) in order for us to catch an earlier flight or at least allow us to stay in the room until 3-4 pm if we keep the same night flight. Hotel refused both requests and asked us to pay 190 euros for staying in a smaller room for few hours after check out time. Of course they are not obliged to help contractually but i kept thinking what would happen to a family with kids if they dont have the money to manage the situation …

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• User:Corey N

  Trip type: Couples

  Avoid - Photos and Star Rating are Misleading

  14 Jul 2024

  We spent one night in the Pantheon Relais and it was one night too many. Despite a staff that tried to be helpful when they were around, there were many things that we disliked about the property.The GoodBreakfast is delivered to your room because there is no communal space to speak of in the hotel. We ordered croissants and cappuccinos, and both were first rate.The Good/BadThe location was both good and bad. Good because it was right near the Pantheon (maybe 40 meters away) on a street with lots of restaurants. Unfortunately, the street noise was carried up to our room making it difficult to sleep at night. Also, the street was not accessible by car, which meant that you had to walk with luggage to/from the hotel, albeit not far.The staff was also both good and bad. The hotel is not staffed full-time, but they tried to be helpful, despite struggling with English. The BadThe property was quirky and dingy. The air conditioning couldn't cool the room, the front door of the hotel didn't lock and there was no staff to ensure safety, the windows didn't block street noise, the shower was uncomfortably small, pillows/shampoo/toilet paper were awful, etc. I looked up requirements for a five-star hotel in Italy and among the requirements: receptionists who can speak at least three languages and reception should be open 24 hours a day. The main receptionist struggled with English and used her phone to communicate. Moreover, the reception desk was not staffed 24 hours a day. Anyone ovr 30 should really not stay at a property like this. It's relatively inexpensive for a reason.

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