Portrait Roma

Recent Reviews: 1080

• User:luv2travel1023

  Trip type: Couples

  Very comfortable stay

  27 May 2026

  Beautiful boutique hotel surrounded by designer boutiques. Staff was wonderful, welcoming & very accommodating. Room was very well appointed with luxury amenities & linens. Lovely rooftop & great breakfast Gianluca Vallerotonda, Direttore generale at Portrait Roma, responded to this review Dear Guest,Thank you very much for sharing such a wonderful review of your stay at Portrait Roma.We are truly delighted to read that you enjoyed the unique charm of our boutique setting, surrounded by the elegance and vibrancy of Via Condotti. It is especially rewarding to know that our team made you feel welcomed and well cared for throughout your stay — your kind words mean a great deal to all of us.We are also pleased that you appreciated the comfort of your suite, along with the quality of the amenities and linens, which are carefully selected to ensure a truly relaxing and luxurious experience.Lastly, it is lovely to hear that you enjoyed our rooftop and breakfast — two moments we hope always add a special touch to our guests’ mornings in Rome.We very much look forward to welcoming you back soon for another memorable stay.Warmest regards,Gianluca VallerotondaHotel ManagerPortrait Roma

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• User:A5555555555

  Trip type: Family

  Perfect, no room for improvement

  27 May 2026

  Portrait Roma is a small boutique property on Via Condotti — perfect location, spotless and genuinely luxurious rooms, excellent rooftop breakfast. All great. But the staff is the reason I'm writing this.Maddalena in particular was exceptional. Difficult last-minute tickets on a moment's notice, dinner reservations, transportation, sightseeing — all handled quickly and correctly. Michelle, Simone, and the rest of the front office team were the same way. I didn't catch everyone's names but everyone there delivered. Fast, accurate, always with a smile. Anything needed for the room was taken care of immediately. Location doesn't get better — steps from the Spanish Steps, minutes from the Trevi Fountain.Rooftop breakfast is excellent. The included spread is generous — more than enough for most people. But if you want additional hot cooked items, a full menu is available for an additional charge. Either way the service up there is just as attentive as the rest of the hotel.I normally don't notice hotel staff. This team made me want to write a review specifically about them. Gianluca Vallerotonda, Direttore generale at Portrait Roma, responded to this review Dear Guest,,What a joy it was to read your words.Thank you for taking the time to share such a thoughtful reflection on your stay at Portrait Roma. While we are delighted that you appreciated our location, the comfort of your suite, and the atmosphere of our rooftop breakfast, it means even more to know that it is our team who truly made a lasting impression.Maddalena will be genuinely touched by your recognition. Your mention of her ability to handle last-minute requests with speed and precision perfectly reflects the spirit we strive for every day — effortless, attentive, and always with care.We are equally grateful for your kind words about Michelle, Simone, and the entire Front Office team. It is wonderful to hear that their dedication, responsiveness, and warm attitude made your experience so seamless and enjoyable.At Portrait, we believe that true luxury is not only about beautiful spaces, but about human connection and the ability to anticipate each guest’s needs in a natural and genuine way — and your words confirm that this philosophy was felt throughout your stay.We are also delighted you enjoyed your breakfast on the terrace. It is indeed one of our favorite moments of the day, and we are pleased that both the offerings and the service lived up to your expectations.Knowing that you “don’t normally notice hotel staff” but felt inspired to write about them is perhaps the most meaningful compliment we could receive.We truly hope to welcome you back very soon, for another unforgettable Roman stay — and to create many more moments worth remembering.Warm regards,Gianluca VallerotondaHotel Manager

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• User:Hunter M

  Trip type: Couples

  One of a kind hotel experience

  22 May 2026

  This hotel was beyond incredible. Amazing service, and they treated us like family. They went above and beyond to make us feel comfortable. Amazing food, location, and unmatched service. We will be back! Shoutout to Anna at the rooftop bar, she was awesome and made our mornings extra special! Gianluca Vallerotonda, Direttore generale at Portrait Roma, responded to this review Dear Guest,Thank you for sharing such a wonderful review with us.It truly means a lot to know that your stay felt like a one-of-a-kind experience and that our team made you feel part of the family—this is exactly the atmosphere we strive to create at Portrait Roma. We are delighted that you enjoyed not only the service, but also our cuisine and central location in the heart of the city.A very special thank you for mentioning Anna—she will be so happy to know that she made your mornings at the rooftop bar even more memorable. We are incredibly proud of her and of the entire team for creating such meaningful moments for our guests.We cannot wait to welcome you back soon for another unforgettable stay in Rome.Warmest regards,Gianluca VallerotondaHotel Manager

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• User:NeClDa

  Trip type: Family

  The place to go.

  07 May 2026

  The place to go. Perfect location, wonderful and charming people making sure that you stay is as wonderful as can be. Fantastic terrasse with a beautiful view (and cute seagulls eager to share a snack with you). Will be back there soon - what else can one say? Gianluca Vallerotonda, Direttore generale at Portrait Roma, responded to this review Dear Guest,Thank you for your wonderful review and for calling Portrait Roma “the place to go.” Your words truly mean a lot to all of us.We are delighted that you enjoyed our location and the atmosphere of the house, and that our team helped make your stay as memorable and effortless as possible. Knowing that our terrace—with its views and even its curious seagulls—was part of such a pleasant experience makes us smile.Your kind comments about our people are especially appreciated. Creating a warm, genuine sense of welcome is at the very heart of the Portrait experience, and it is a true reward to know this was so clearly felt during your stay.We very much look forward to welcoming you back again soon and to making you feel at home once more in Rome.Warm regards,Gianluca VallerotondaHotel ManagerPortrait Roma

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• User:NnaSWild

  Trip type: Family

  Excellent Hotel, Incredible Staff

  07 May 2026

  This is one of the best hotels in the world.The Location is perfect, right in the middle of the shopping district but also close to great restaurants and important sites. It was a great base of operations to walk all over the city. Taxis were readily available with a phone call from the staff. Ubers knew where it was.The Atmosphere is more of a small, top-end residential apartment building than a hotel. It felt like home.The rooms are bright, luxurious, tasteful and comfortable, with good storage for people who prefer to unpack than to live out of a suitcase. We slept very, very well. The rooms were very efficiently serviced and meticulously cleaned twice a day. For people who like wood floors for reasons of cleanliness and hygiene, the rooms have beautiful wood floors with large, soft area rugs. Aside from the usual mini-bar fridge, the amenities include a microwave and a dishwasher. The bathrooms are spacious and the water pressure excellent. Noise levels are very reasonable considering the narrow streets and the heavy foot traffic. We never felt disturbed by noise from outside. The Ferragamo bathroom amenities are plentiful and suited our skin type. We took some home.The breakfast buffet was varied and plentiful, with some of the best scrambled eggs and bacon we've ever had. What made our experience, however, was the staff. 'Pampering' can't fully describe how well they took care of us. We have stayed at some of the most high-end, luxurious properties in the world and, in our lives, we have never felt so, dare I say it, LOVED by a hotel's staff. I would go back just for the welcome we received but everything about this hotel would tempt me back. As for value, I won't pretend it was inexpensive but our stay was worth every penny we paid. Gianluca Vallerotonda, Direttore generale at Portrait Roma, responded to this review Dear Guest,Thank you very much for sharing such a rich and heartfelt account of your stay at Portrait Roma. Reading your words was a true pleasure for us.We are delighted that you appreciated our location, ideal for discovering the city on foot while remaining effortlessly connected thanks to the support of our team. Knowing that Portrait Roma felt not just like a hotel, but truly like home, is exactly the experience we strive to create every day.We are very pleased to learn that the comfort, brightness, and functionality of your suite contributed to such a restorative stay, as well as the attention to detail, the quality of the housekeeping service, the materials, and the amenities, all thoughtfully selected to provide a refined yet authentic experience. Your kind comments on the breakfast and the quietness of the rooms are also greatly appreciated.Your words about our team have deeply moved us. Making our guests feel genuinely welcomed, cared for, and at home is the very heart of our approach to hospitality. Knowing that this spirit was so strongly felt is the greatest recognition we could receive.We are aware that true luxury comes with a certain value, and we sincerely thank you for understanding the essence of the Portrait experience: a stay defined by human warmth, genuine care, and heartfelt attention. We would be truly happy to welcome you back and recreate that same feeling of comfort and belonging whenever you return to Rome.Warm regards,Gianluca VallerotondaHotel ManagerPortrait Roma

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