Room00 Santa Maria Maggiore

Recent Reviews: 328

• User: Celine F

  Trip type: Couples

  terrible customer service

  I am extremely disappointed with the way this hotel handled our situation.We had a non-refundable booking, which we fully understood. Unfortunately, I became ill just two days before we were due to travel to Rome, meaning that we were unable to make the trip on the original dates. We contacted the hotel immediately to explain the circumstances and asked whether, as a gesture of goodwill, they woul… Read moreI am extremely disappointed with the way this hotel handled our situation.We had a non-refundable booking, which we fully understood. Unfortunately, I became ill just two days before we were due to travel to Rome, meaning that we were unable to make the trip o… Read more

• User: Alysha K

  Trip type: Solo travel

  DO NOT BOOK THIS

  So basically, I got a room with no hot water and a bathroom that smells of sewage. I contacted them on WhatsApp, and they sent someone over — even the guy said it smelled awful and that there was no hot water, and that they would get me a new room. It’s now 4 PM and I still don’t have a new room or hot water.They offered me 15% off, which is about $15 CAD — honestly, keep your money and do yoursel… Read moreSo basically, I got a room with no hot water and a bathroom that smells of sewage. I contacted them on WhatsApp, and they sent someone over — even the guy said it smelled awful and that there was no hot water, and that they would get me a new room. It’s now 4… Read more

• User: Mansour H

  Trip type: Solo travel

  I highly recommend this hotel

  The location of the hotel was perfect and the staff were very friendly and helpful, The room was very clean and comfortable every thing was perfect and well Numa Stays Distribution Team, Owner at Room Santa Maria Maggiore, responded to this review Dear Mansourh,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your… Read moreThe location of the hotel was perfect and the staff were very friendly and helpful, The room was very clean and comfortable every thing was perfect and well Numa Stays Distribution Team, Owner at Room Santa Maria Maggiore, responded to this review Dear Ma… Read more

• User: Romane D

  Trip type: Couples

  Very good

  Space room, great bed, everything is great, I appreciate a lot this hotel : next to the train station so you can go fast at the aéroport with train Numa Stays Distribution Team, Owner at Room Santa Maria Maggiore, responded to this review Dear Romaned259,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the b… Read moreSpace room, great bed, everything is great, I appreciate a lot this hotel : next to the train station so you can go fast at the aéroport with train Numa Stays Distribution Team, Owner at Room Santa Maria Maggiore, responded to this review Dear Romaned259,… Read more

• User: Perry P

  Trip type: Solo travel

  Everything was great!

  The app was having trouble verifying me and giving me entry code. The on sight staff fixed the app issues.After that Great! Numa Stays Distribution Team, Owner at Room Santa Maria Maggiore, responded to this review Dear Plporter2017,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards… Read moreThe app was having trouble verifying me and giving me entry code. The on sight staff fixed the app issues.After that Great! Numa Stays Distribution Team, Owner at Room Santa Maria Maggiore, responded to this review Dear Plporter2017,We are thrilled to hea… Read more