Spanish Diamond Luxury Suites & Jacuzzi

Recent Reviews: 25

• User:Cruiser21119572109

  Trip type: Couples

  Lovely accommodation in centre of Rome

  13 Feb 2025

  Lovely place to stay and would recommend to anyone. Very close to all the popular places you would want to visit and some lovely restaurants nearly. We found the staff very helpful and friendly especially Elena who was on hand to answer all our questions and small requests to put in our room. Bed very comfortable and room spacious and very clean. Clean towels daily. Only negative we would have would be to have a seperare ensuite bathroom rather than shower and toilet in the room. Very reasonably priced.

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• User:Promis h

  Trip type: Couples

  Perfect Romantic Getaway!

  06 Feb 2025

  It’s better then the pictures!!! romantic getaway location perfect walking distance to Vatican, trevi, pantheon, restaurants, metro and shopping! Staff where so helpful and could text them for help when I was out in Rome. we stayed in the jucuzzi room and you won’t be disappointed! Clean, luxurious and the jucuzzi was amazing after walking around Rome all day! Such a treat and a wonderful find. Will always stay here! Highly recommend.

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• User:levelapp E

  Trip type: Couples

  Esperienza Negativa / Negative Experience

  20 Jul 2024

  Staff inospitale e scorbutico e quasi come se rispondere fosse un peso, ho pagato per un tipo di stanza e me ne è stata assegnata un altra con addirittura il lavabo davanti la porta , chiedo almeno la cortesia di avere uno shampoo e un balsamo ma mi rispondono come se fossi una minoranza…. In doccia c’è un flacone 10in1 (shampoo, balsamo, bagno schiuma e soprattutto condimento per insalate), inoltre i muri sono talmente fini che da dentro sento i respiri e conversazioni di altre persone (ottimo come intrattenimento), il personale in struttura é totalmente assente infatti per rientrare da un pranzo abbiamo atteso 20m fuori la struttura e siamo entrati grazie ad una coppia che usciva per caso. Che dire non consiglio per sfortuna loro che lavorando con portali e book non si faranno di certo una bella pubblicità. Non consigliglio e non consiglierò la struttura a chi vorrà prenotare un soggiorno a Roma!Chiamatemi rompi balle ma quando ci vuole ci vuole.Inhospitable and grumpy staff and almost as if answering were a burden, I paid for one type of room and I was assigned another one with even a sink in front of the door, I ask at least the courtesy of having a shampoo and conditioner but they answer me as if I were a minority…. In the shower there is a 10in1 bottle (shampoo, conditioner, bubble bath and above all salad dressing), furthermore the walls are so thin that from inside I can hear the breathing and conversations of other people (excellent for entertainment), the staff in the facility are totally absent in fact to return from lunch we waited 20m outside the structure and we entered thanks to a couple who came out by chance. What can I say? Unfortunately, I don't recommend them because by working with portals and books they certainly won't get good publicity. I do not and will not recommend the property to anyone who wants to book a stay in Rome!Call me a pain but when it's needed it's needed.

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• User:Jessica C

  Trip type: Couples

  Gorgeous room for a very reasonable price

  28 Sept 2023

  Gorgeous room, absolutely loved it. Very modern and perfect location, as it was very close to everything. Although I did find a bra behind the chair in the room. The room was decorated on request from my boyfriend which they did a lovely job at €50, yet cash was preferred for this service. Very small hotel, with no reception just one lady who was available only at certain hours of the day, so if you had a late check in this may become an issue but for me personally it worked out ok. Despite this I enjoyed every minute at this hotel and would definitely go back.

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• User:PhillyboyBee

  Trip type: Couples

  CANCELLED ROME TRIP

  21 Mar 2022

  Booked Spanish Diamond back in Feb 20 for my Partners 60th in Nov 2020. Little did we know that Covid would kick in and halt all travel throughout the world. Anyway, break got cancelled and a voucher valid for one year issued to rebook at a later date. . Covid saw to it that travel was never an option. So, left on the back burner until such time as we felt OK to travel. This is where things go wrong. Spanish diamond have taken payment and put us down as a "no show". This was question via email and a voucher issued. We have now tried to reinstate our trip to Rome. Spanish diamond have told me the voucher has expired and we will need to rebook at a cost of €170 per night! They will offer a discount of 20%... wow.. contacted ebookers regarding getting some assistance with this matter... useless... Tried to explain that with travel bans, Isolation on arrival (at our cost) and possibly on return a 3 night trip was never an option. I'm now £440 out of pocket with BA holding the flights on a voucher to use b4 2023. We have been in contact with Spanish Diamond all the way fru lockdowns letting them know how Covid affected our plans... I will NEVER book fru ebookers again Shocking treatment from both party's

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