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The Westin Excelsior Rome

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The Westin Excelsior Rome

locationVia Veneto, Rome

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About The Westin Excelsior RomeAbout The Westin Excelsior Rome

Location

This luxury hotel lies on one of Rome's most famous streets, the Vía Veneto. Links to the public transport network are to be found just 500 m away.

Facility

The hotel was built in 1906. Guests have a choice of 3 junior suites, 35 suites, 13 single rooms and 265 double rooms located in a 6-storey main building and a 6-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel doctor. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Excellent swimming awaits guests at the indoor pool. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Westin Excelsior Rome Amenities at The Westin Excelsior Rome

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Tourist Centre

500 m

City Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1603

Very Good

893

Average

512

Poor

221

Terrible

143

Recent Reviews: 3372

  • User:SchoolmarmAustin_TX

    Trip type: Couples

    Grand old hotel in good location

    rating31 May 2026

    We had a very nice standard large room overlooking a quiet side street. We had good service. Beautiful and spacious marble bathroom. It’s a historic hotel so of course it may look “dated” to some. Excellent location near Villa Borghese with walking distance to Spanish Steps and Trevi Fountain. Be prepared for mob scenes at major tourist attractions.

  • User:Cameron M

    Trip type: Business

    Poor Service and Quality

    rating30 May 2026

    This hotel is NOT it. DO NOT GO HERE. There is only ONE IRON AND ONE IRONING BOARD. The whole building is dated, and everything is worn and old. The TV alone is from the 2010s. The gym lockers are destroyed inside. Why am I paying all this money for a sub-par experience? DO NOT STAY HERE. As a 20+ year, 1,000,000+ point Marriott member, to another member: go to another Marriott. You have been warned. This one is a shame to the brand. Elena Leonelli, Other at The Westin Excelsior, Rome, responded to this review Dear Cameron M.,We are terribly sorry to read your comments and understand how uncomfortable you felt during your stay.This is certainly one of those situations in which we wish we had had the opportunity to speak with you while you were staying with us, so that we could have addressed your concerns immediately.Regarding the points you mentioned, please allow me to explain that we are progressively replacing our televisions as part of an ongoing improvement program. As for the iron and ironing board, these are not only available in the dedicated ironing room but can also be delivered to guests' rooms upon request. We sincerely apologize if this information was not clearly communicated during your stay.We truly regret that we missed the opportunity to provide you with the level of service you expected and deserved.Yours sincerely,Elena LeonelliExecutive Office Coordinator

  • User:Allison H

    Trip type: Family

    Great hotel, excellent service!! Dreamy Bed!!

    rating23 May 2026

    Beautiful hotel, very comfortable hotel room. Great bed!!! What a delight to be treated well at the end of a two week trip to Italy. The hotel is very convenient to shopping, restaurants and the park. Elena Leonelli, Other at The Westin Excelsior, Rome, responded to this review Dear Mrs. Allison H.,We are delighted to know that we were able to provide you with a pleasant and satisfying conclusion to your long trip to Italy.We thank you for your appreciation of the accommodation and the location.We look forward to the pleasure of welcoming you back soon.Yours sincerely,Elena LeonelliExecutive Office Coordinator

  • User:amandahV4760UF

    Trip type: Family

    The Real Grand Dame of Rome

    rating17 May 2026

    My family and I have been returning to this hotel since the 90s. While the hotel herself has been through many changes since then, the one thing that has remained constant is the warmth of the staff. The roman experience and the hotel herself would never felt complete without them. Warm thanks to Marco from Ischia for his sincere and kind help, Signor Roberto the night concierge, and a lobby staff from Artena that I couldn't not remember his name but was kind enough to help me when I needed assistance during my last day of stay there. Last but never least, the talented Luca di Francia. The true artist behind the bar who was always a good friend, making me feel like I had truly come home every time I visited Rome (not to mention the beautifully crafted drinks he curated for us).

  • User:Resort64849079445

    Trip type: Friends getaway

    A perfect stay from start to finish, staff went above and beyond expectations.

    rating03 May 2026

    We have stayed at the Westin Excelsior 15 times ,on every visit to Rome, and it is always an absolutely wonderful experience in everyway. The Westin is in a great location, with old world elegance and charm. The service is exceptional starting from the greeting of the doormen to welcoming reception staff,and continues through housekeeping, dining room, the cocktail lounge, and all the many amenities offered.The rooms are immaculate, spacious, & well appointed. Sleeping is easy with quiet rooms, beautiful linens & comfortable beds. Their breakfast buffet is abundant and beautifully presented in a comforatble dining room or lovely outdoor area. The staff is outstanding for being highly professional and also very welcoming . They acknowledge and appreciate Marriott members for their loyality. We look forward to our stay at the Westin for the hotel itself, equal to our visit to beautiful Rome. Elena Leonelli, Other at The Westin Excelsior, Rome, responded to this review Dear Resort64849079445,It is a privilege for us to have guests like you who appreciate every detail of our property.We are honored to have had the opportunity to welcome you back for the 15th time, and we already look forward to your 16th visit! We sincerely thank you for taking the time to share your feedback.Yours sincerely,Elena LeonelliExecutive Office Coordinator

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