Trevi Palace Luxury Inn

Recent Reviews: 809

• User:Surain S

  Trip type: Family

  Disappointing Stay Due to Noise, Poor Sleep, and Outdated Facilities

  26 May 2026

  We stayed at Trevi Palace Luxury Inn for 4 days and unfortunately left feeling extremely tired due to the lack of sleep throughout our stay.The biggest issue was the noise. The rooms are incredibly noisy because the windows are not properly double glazed, so you hear traffic and city noise all night long as the hotel is right in the middle of the city centre. Even the reception staff acknowledged this and provided ear plugs because, apparently, guests complain about it regularly. Unfortunately, even with ear plugs it was still very difficult to sleep.The air conditioning unit was also very noisy and seemed old and inefficient, adding even more disturbance during the night.Breakfast was very disappointing. The coffee was especially awful, it neither smelled nor tasted like proper coffee.Cleanliness throughout the hotel also needs improvement. The room did not feel particularly clean, the cupboards were barely functional, and the lifts were dirty. Overall, the hotel feels very tired and in need of major renovation throughout.On a positive note, the staff were polite, friendly, and genuinely tried to help wherever they could.Sadly, despite the excellent location, we would not stay here again due to the noise, poor sleep quality, and overall condition of the hotel

  Read more

• User:sly2604

  Trip type: Couples

  Ideally situated hotel.

  06 May 2026

  Lovely large room, the hotel is well situated. Unfortunately a few issues with the room. There was a strange smell everytime you walked in to the room, not sure if this was from the sofa or something else. The sofa could do with being changed to a bit more upto date one. The TV had no English channels or radio station which was quite disappointing. All the curtains need to be replaced as they are falling off the rails. A kettle in the room would be a better idea rather than the coffee pod machine, as not everyone drinks coffee, and would prefer tea. There was no price list in the room for the items in the fridge. The kitchen does not seem to be of any use and the space could be used for drinks station. When you open the patio doors the area there could do with a tidy up. The staff were lovely very accommodating, towels were changed everyday, beds made everyday.Nothing was to much trouble.The breakfast staff were always on hand for anything you needed.

  Read more

• User:Irene M

  Trip type: Friends getaway

  Luxury Inn is far fetched

  05 May 2026

  We were 2 couples. Arriving after a 23 hour flight we were told the 2 rooms booked months ago were not available. Our only choice was the “penthouse suite” to share. One bed was a fold out sofa. On the return visit after our cruise we eventually got 2 rooms. They had deep shower over baths which were very dangerous for older folk. The safety bar was broken in the bath. The hairdryer overheated after a minute then didn’t work at all. It felt like we were in Fawlty towers. Staff were nice on second visit but that doesn’t make up for a tacky hotel certainly not a luxury inn.

  Read more

• User:Mark S

  Trip type: Couples

  Adequate

  04 May 2026

  The location was very good, only a minute or so away from the Trevi Fountain, but this does mean it’s very busy in the streets around the hotel. The staff were friendly and helpful. Taking into account it is an old building, our room, Botticelli 3, was located at the rear of the building and quiet although the walls were paper thin. It was definitely not luxury or four star In our opinion. The room was quite small, has a fridge but is in dire need of a full makeover. The en-suite and had both a bath and shower, which although appeared clean, on closer inspection, the shower had a lot of mould. It also housed the hair dryer which was not very powerful at all. The bed was comfortable, however there was only one socket in the room by the kettle. Breakfast was good but the area was cramped and even the cereal/fruit bowls were very small.This was a tourist trip to Rome to see the sights, which we did. The hotel was only a sleeping, breakfast area for us so it was not a major part of our holiday. As previously mentioned we do not think this is a luxury four star hotel in our opinion but you pay Rome prices.

  Read more

• User:Janet F

  Trip type: Friends getaway

  Disappointment at the Trevi Palace "Luxury" Inn

  23 Apr 2026

  Our stay at the Trevi Palace Luxury Inn was disappointing and did not meet expectations for a “luxury” property. Our room was extremely small, with a broken cabinet, a non-functioning coffee maker, and a hair dryer that repeatedly shut off. There was also visible mold in the shower, which was concerning. We traveled with friends who were assigned much larger rooms, but theirs were also quite dated, with worn furniture and ripped couch cushions. Overall, the accommodations felt neglected rather than upscale. The buffet breakfast, which came at an additional cost, was not worth the price. We found that nearby cafés offered much better options for the same price or less. While the location is undeniably close to the Trevi Fountain, it comes with a downside—the street is extremely crowded. When we arrived, it was so packed that getting out of the car was difficult, and we were practically pushed into a nearby shop by the crowd. The only positive aspect of our stay was the staff, who were consistently friendly and helpful.

  Read more