Casena Dei Colli, Sure Hotel Collection By Best Western

Recent Reviews: 710

• User:Sami A

  Trip type: Couples

  ⭐⭐⭐⭐⭐ Maria Grazia is worth the stay alone

  23 Mar 2026

  We recently stayed at Casena dei Colli and left genuinely impressed, not just by the property, but by the kind of service you rarely find anymore.When we arrived, our first room didn't quite hit the mark for my wife, who (and I say this with love) has very particular standards when it comes to where she sleeps. What could have easily turned into a stressful back-and-forth became the opposite, entirely thanks to Maria Grazia at reception.She didn't just listen, she cared. Without a hint of irritation or the usual corporate script, she took the time to understand exactly what my wife was after and worked her magic to find us a room that ticked every box. My wife walked in, looked around, and smiled. If you knew my wife, you'd know that's a five-star review in itself.It's easy for a hotel to look good in photos. What sets Casena dei Colli apart is the human touch, that willingness to go beyond the expected. Maria Grazia turned a potential negative into the highlight of our stay. We felt like guests, not booking numbers.The hotel itself is a lovely retreat, peaceful, well-kept, and a solid base for exploring Palermo. But we'll come back for the people. Making my wife happy is no small feat.

  Read more

• User:porky789

  Trip type: Couples

  Happy with our choice and the area of Palermo

  21 May 2023

  The rooms have been upgraded recently and are an adequate but not large size. Many rooms have balconies or terraces. The maid service is daily. Note that TV shows are in Italian; news channels offer more languages including English. Good water pressure, hot water, good lighting. The breakfast is a joyous occasion for those who love the sweets, cakes and filled croissants but we found tantalizing tidbits of more Sicilian fare too. Also, breakfast type croissants and sandwiches were available. Many varieties of juice and coffee beverages available. Cold cereal only and those who like eggs and bacon will find that choice cooled quickly, so take the opportunity to have something you wouldn't eat at home. The restaurant is prettily appointed and we found the dinner options to be good. The wait staff, both breakfast and dinner (opens at 1930) were very accommodating. We were particularly impressed with the service from Giovanni, a true professional. The grounds have a number of seating options and are lit up at night giving a colourful glow and making strolling a little easier. In addition to the indoor bar/lounge, there is an outdoor bar/seating area which was noisy one night (our room was close). Also, there is a wedding/party venue next door to the hotel that can get noisy depending on the occasion. We were there a week and only 2 nights was there any noise. It did not disturb our sleep. Because we didn't have a car, we were pleased to see that we could walk around the area. The hotel is located in a residential area with a park, medical offices, pharmacy, gas station, grocery, dress shop and jeweller. If you don't want to eat every night at the hotel, turn to your right and walk down to Via San Lorenzo. Across the street is Delizie Siciliane, for panini, spaghetti, salad and pizza. Note that spaghetti and pizza are not available until 7PM. This small establishment (5 tables in, 2 out) offers big servings, caters to the locals and does a lot of take-away. Next door is Dolci Tentazioni, a little bakery with a large outside eating area. It offers a variety of sweet bakery items and gelatos, plus sandwiches and hamburgers. Although buses run on Via San Lorenzo, another option is Via Le Strasburgo (turn left at the light and go about 6 blocks on Via G. Ingegnere). The red umbrellas of Voglia di Pane at the corner of Le Strasburgo are visible for a number of blocks. This bakery offers more of the bread products than the sweet and only outside dining. The charming young hostess speaks English and is quite helpful. Via Le Strasburgo is a main thoroughfare with more restaurant choices and a Credito Agricole (closest Bancomat/ATM) all within a few metres of the corner.The hotel shares a large parking lot with the party venue (Officine Baronali). The tennis club is around the corner. We enjoyed the opportunity to get a feel for the Sicilian culture by walking and dining in the neighbourhood. We walked by some very old abandoned/damaged buildings and some old arches and gates next to newer or renewed construction.

  Read more

• User:RashadHamidullah23

  Trip type: Solo travel

  3 nights in Palermo after a trip to Egypt

  18 Mar 2023

  i stayed in this hotel years ago during a trip to Africa. the hotel has a nice garden inside.Breakfast was good and enjoyableTHEThe location is located just a stone's throw from the center of Palermo, convenient for those who want to move by public transport.Comfortable room

• User:Monica M

  Trip type: Family

  Very good

  27 Nov 2022

  Very nice and clean hotel. It is outside the centre o Palermo but you have a private parking place and by bus ( number 101, just 10 minutes walking from hotel) you can get the centre. Breakfast is very good with typical sicilian food, people are friendly.Room are simple and clean and there is a garden outside to enjoy the evening. As i told you before, the hotel is outside the centre near football stadium. Plenty of non touristic restaurants and pizzeria walking distance

  Read more

• User:Jackie A

  Trip type: Family

  Wouldn’t return

  22 Oct 2022

  We recently booked a 4 night stay in the standard family room. Plus things about the hotel is the kids get their own little room, also the breakfasts were nice with good selection and coffee was nice. Breakfast staff were also friendly and the reception staff called us a taxi when needed so we’re fine. The garden area outside is nice. Downsides were the bathroom was very dirty particularly the shower with black mould and lots of dirty dust around the skirtings, behind the toilet etc, also brown marks on the wall beside the toilet (eek!). The shower was very small and hardly any water pressure which made washing my hair difficult. I also got some blood on my bedsheet the first night and after it wasn’t changed that day, I had to ask them to change it, which seemed odd as they’d made up the bed so must have seen it. Our room was also just above the reception area and very noisy with chatter until late at night and again early in the morning. Also sounds of furniture getting moved around late at night which was odd. There was also a party on the Friday night in the adjoining venue, which went on until 1am and was unbelievably noisy.We enjoyed Palermo and Sicily and would love to return fir a longer stay, but wouldn’t return to this hotel sorry.

  Read more