La Giara

Recent Reviews: 228

• User:Terri D

  Trip type: Couples

  Great location

  02 May 2026

  We had to switch where we were staying in Cefalu for the last 5 nights of our vacation and this hotel accommodated us at the last minute. Everyone at the front desk was very helpful and kind. Our room was bigger than a lot of European rooms that we have stayed in. The location was perfect! I would definitely stay here again when in Cefalu!

• User:ronamo

  Trip type: Solo travel

  Avoid this hotel!!!

  23 Jul 2025

  ⸻Big Disappointment – This Hotel Ruined My Stay in CefalùI’m not someone who usually leaves negative reviews, but in this case, I simply couldn’t stay silent.I originally booked a standard room. A few days before arrival, I was contacted and told that if I wanted a room with a balcony that wasn’t adapted for people with disabilities, I’d need to pay an extra €10 per night. I agreed – but looking back, it feels like this is just their way of squeezing extra money from guests without being transparent.The room I received was extremely small, and the shower was so tiny it was barely usable. The balcony was pleasant, but that didn’t make up for the sleepless nights. The rooms have no soundproofing. Every night, there was loud noise coming from the rooftop bar, and every morning I was woken up by slamming doors and noisy housekeeping.After two nights without sleep, I had to pack my bags at 3am and request to switch rooms. I was moved to an accessible room on the ground floor – much more spacious and quieter – where I could finally get some rest. But even there, I was woken at 7am by loud renovation work.To make matters worse, instead of offering compensation or even an apology, the owner asked me to pay the balcony surcharge for all three nights – even though on the third night I moved out of that room in the middle of the night. Naturally, I refused.Breakfast was also disappointing: powdered juices, reheated frozen croissants, machine-made coffee, and a waitress who seemed irritated by the very presence of guests.The only positives? The location is central, close to the marina beach, and the rooftop bar has a lovely sunset view. But none of that justifies the overall experience.All of this would be disappointing at any price – but especially at the high price they charge, which is simply not justified by the room quality, service, or overall experience.Bottom line: Avoid this hotel.There’s no peace – day or night – the service is poor, and their way of handling guests is simply unacceptable. There are plenty of better places to stay in Cefalù – look elsewhere.

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• User:Max P

  Trip type: Couples

  DONT BOOK THIS!!

  22 Jul 2024

  WORST HOTEL EXPERIENCE! DO NOT BOOK! I am not one to place bad reviews, but this place was incredibly bad. We entered the hotel and was first offered to pay 10 euros for an upgraded room. We asked for confirmation of what the "upgrade" would intel, and when we entered the room it had none of these things (balcony etc.) When we informed the reception of this, they believed we were incorrect and had to control-check it (!?). They then agreed that they made a misstake and we could move to our original room. Once in our room, we noticed it was VERY DIRTY. I found pee stains and other brown stains on the toilet seat and lid, a VERY rusty showerhead, GROSS toiletbrush, hairstrands on towels, and the most ancient blowdryer I have ever seen and caulk on all pipes and handles. We showed the reception staff and were then offered another room (now the 3rd room were seeing) and this one was more modern, but once again there were hairstrands all over the bathroom, sand on the floor and essentially at this point we were over it. This is not the hotel experience we had paid for, and we essentially wanted to just leave the hotel. We asked to speak to the manager and first showed all the dirt. She said we can not expect "perfect" (I don't but I do expect there to not be pee on the toilet though :) ), and she went on a tantrum on us. She scrubbed the brown stain on the toilet in front of me and said "see, it comes off", well sure, but why is it not removed then? We asked her if we could just get our money back and we would not leave a bad review, but she INSISTED on showing us her suite and offer that to us. After seeing the room (which I will admit was better), we still had spent about 1 hr at this hotel and had a really bad experience so we just wanted to leave. We did not feel comfortable with all the mess-ups and the dirty rooms. It was about 5 PM so we knew it would be though for us to even find anything new but it still felt better than this mess but the manager REFUSED. We booked through Booking which has a clause that you can cancel the booking at anytime and if the hotel accepts you get money back. We filed a request, and after she, firstly did not believe us, and secondly having us wait in the lobby another 30 or so minutes while she was on the phone with them, she lied straight to our faces and said "it is not possible to get money back now". Luckily we got an email from Booking immediately confirming that the hotel had in fact refused our request. Frustrated and angry we left and found a much better place just 100 metres away. My advice is, DO NOT BOOK THIS HOTEL (disclaimer, reception staff was all in all very nice. The manager does not understand customer service however)

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• User:Fearless65184986311

  Trip type: Couples

  Fabulous location

  15 May 2024

  We spent a wonderful week in this traditional hotel right in the heart of the old town. Location couldn’t have been better, being so close to everything. A highlight for us was the cocktails on the roof terrace which we enjoyed every evening before dinner. All the staff were super helpful and friendly. Room was very clean and the bed comfortable. Would certainly recommend.

• User:Meander44169206834

  Trip type: Couples

  Such a nice place!

  09 Apr 2024

  This is truly wonderful place to stay. It is a family owned small hotel, with the best terrace in all of Cefalú. The terrace is on the roof, with beautiful wiew over the town and the cathedral. The rooms and the hotel is clean, and the staff are splendid.