Eureka Palace Hotel Spa Resort

Recent Reviews: 1028

• User: Downwindderek

  Trip type: Family

  Avoid

  Unfortunately, our stay was very disappointing and not what we expected.The air conditioning was a major issue. Despite asking reception for help, the staff were unhelpful and we were left in an uncomfortably warm room. Considering the hotel advertises air conditioning, we expected it to actually provide a comfortable temperature.The breakfast was cold and disappointing, with very little that felt… Read moreUnfortunately, our stay was very disappointing and not what we expected.The air conditioning was a major issue. Despite asking reception for help, the staff were unhelpful and we were left in an uncomfortably warm room. Considering the hotel advertises air con… Read more

• User: samira b

  Trip type: Family

  Better quality

  stupid personal/not Englisch knowledge/bad locations/no bus no train /expensive Taxi /fake news about outdoor pool /disgusting food specials breakfast/not real breakfast ??only Kaffee and croissants ????/old hotel/Management 0??aggressive personal at receptions ????lazy room cleaner ??stupid personal/not Englisch knowledge/bad locations/no bus no train /expensive Taxi /fake news about outdoor pool /disgusting food specials breakfast/not real breakfast ??only Kaffee and croissants ????/old hotel/Management 0??aggressive personal at reception… Read more

• User: Adventure118004

  Beautiful room but that s all. Terrible service and hotel is in the middle of nowhere so you need a car or a taxi to go out. I booked half board and the menu was very limited and the service was horrible. Waiters hardly know what they are doing and I waited 2 to 3 hours for my food to be served each day despite complaints. Sometimes I left without eating my second plate or dessert although it was… Read moreBeautiful room but that s all. Terrible service and hotel is in the middle of nowhere so you need a car or a taxi to go out. I booked half board and the menu was very limited and the service was horrible. Waiters hardly know what they are doing and I waited 2… Read more

• User: Passport22809552777

  Trip type: Family

  Would Never Stay Here Again

  Terrible. Entered our room. No air conditioning. Went to front reception and was treated incredibly rudely and in a condescending way. She told us that everything was working fine regardless of what we were telling her and when we offered for her to come up to the room to see for herself, she quickly declined. So we spend the night in a hot room and unable to open the window due to mosquitos. We a… Read moreTerrible. Entered our room. No air conditioning. Went to front reception and was treated incredibly rudely and in a condescending way. She told us that everything was working fine regardless of what we were telling her and when we offered for her to come up to… Read more

• User: Jim M

  Trip type: Friends getaway

  Rating Too High.

  Overall an interesting experience - a hotel of contrasts. Whilhe actual accomodation was acceptable that was about it for acceptability - though I didn't use either the Spa or the outside pool.On the downside, in the main, only the reception staff spoke English - almost no one else. Another guest could't make himself understood when trying to order a beer at the (poorly staffed / stocked) bar by R… Read moreOverall an interesting experience - a hotel of contrasts. Whilhe actual accomodation was acceptable that was about it for acceptability - though I didn't use either the Spa or the outside pool.On the downside, in the main, only the reception staff spoke Englis… Read more