Europa Palace

Recent Reviews: 212

• User: claudedz

  Trip type: Family

  A very nice hotel with all you need

  The hotel is situated slightly outside the city centre. It offers a friendly atmosphere with a very accommodating Staff. It encompasses a restaurant with decent food and a bar for those who are interested in a late evening or afternoon drink. despite that our room needed some extra attention it was nice and had everything needed. The only thing we missed was our own coffee maker. On the other hand… Read moreThe hotel is situated slightly outside the city centre. It offers a friendly atmosphere with a very accommodating Staff. It encompasses a restaurant with decent food and a bar for those who are interested in a late evening or afternoon drink. despite that our… Read more

• User: Joris D

  Trip type: Couples

  Bad experience in a poor and dirty hotel

  Very poor hotel: filthy (trash everywhere and cigarette stains on the chair), smelly (smoky scent) and old (80s furniture with no updates). The walls, curtains and carpets are very dirty. Glad we only stayed for 1 night. Outside on the terrace people were loud until 5AM! We dined in the restaurant but the food was terrible (microwaved lasagna and saltimbocca). On a positive note: the reception lad… Read moreVery poor hotel: filthy (trash everywhere and cigarette stains on the chair), smelly (smoky scent) and old (80s furniture with no updates). The walls, curtains and carpets are very dirty. Glad we only stayed for 1 night. Outside on the terrace people were loud… Read more

• User: T88L

  Trip type: Couples

  Only for one night.

  After late ferry we choose this hotel, because we fell in traffic jam trying to get out of Messina and stayed here to avoid that. Really friendly and kind woman at reception checked in us, room was basic but clean. Breakfast was so poor, and that few things that they offering were tasteless. So disappointing. We left hungry. And hotel is expensive because for that price they should offering more.After late ferry we choose this hotel, because we fell in traffic jam trying to get out of Messina and stayed here to avoid that. Really friendly and kind woman at reception checked in us, room was basic but clean. Breakfast was so poor, and that few things th… Read more

• User: Jessica B

  Trip type: Friends getaway

  Very friendly staff

  Nice hotel, clean. Good value for the price. Really recommend this place for a week end away. The staff was very helpful especially the nice friendly lady at the reception who has given us good recommendations and advice on buses and how to travel around without a car. Grazie per tutto ??Nice hotel, clean. Good value for the price. Really recommend this place for a week end away. The staff was very helpful especially the nice friendly lady at the reception who has given us good recommendations and advice on buses and how to travel around witho… Read more

• User: alexpratt46

  Tired, disinterested and atrocious!

  Hotel is somewhat tired and, although the Best Western signs were still up, has I believe been disenfranchised by Best Western because their standards were not being met. The staff are disinterested and one barman was just plain rude! The restaurant was atrocious because the staff and chefs were toadying up to the local police, who used the restaurant quite frequently, to the detriment of any othe… Read moreHotel is somewhat tired and, although the Best Western signs were still up, has I believe been disenfranchised by Best Western because their standards were not being met. The staff are disinterested and one barman was just plain rude! The restaurant was atroci… Read more