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Excelsior Palace Hotel

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Excelsior Palace Hotel

locationTaormina Area, Sicily

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About Excelsior Palace HotelAbout Excelsior Palace Hotel

Location

This charming hotel enjoys a stunning location on a rocky ridge in Taormina on the outskirts of the historical city centre, near the Corso Umberto. From the hotel guests have fantastic views of the bay of Naxos. There is a regular bus service to the beautiful beaches of Taormina, and the funicular is some 30 minutes’ walk from the hotel. It is roughly 45 km to the airport.

Facility

The hotel has a lift and features 88 rooms, including 12 single rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, a spa, a sauna, a solarium and hiking. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. A generous breakfast buffet and dinner are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Excelsior Palace Hotel Amenities at Excelsior Palace Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

0 m

Beach

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

395

Very Good

425

Average

177

Poor

73

Terrible

42

Recent Reviews: 1112

  • User:Angela D

    Trip type: Couples

    Breakfast service

    rating23 Apr 2026

    Our most notable experience here at the hotel is our waitress, Angela. She is very welcoming when we come down to breakfast. Angela goes out of her way to make you feel at home. She even helps me with speaking Italian correctly.

  • User:F816WMbarbarad

    Trip type: Couples

    Excelsior Palace Taormina

    rating02 Apr 2026

    Great location overlooking the Taormina bay, offering a big park with a beautiful pool, good restaurant and bar.All staff is extremely friendly, but the best experience is starting the day with the delicious breakfast buffet served by warm-hearted Angela and her team!

  • User:Y8087WClauraa

    Trip type: Couples

    Hotel In Need of Makeover.

    rating18 Mar 2026

    First impressions are of a grand aristocratic hotel, lots of artefacts and historic photos , then it goes wrong. The hotel has been kept in a time warp. Very dated and shabby. Rooms in need of a massive renovation, dull decor, one plug socket, leaky shower onto the floor, powdered milk, wooden sticks to stir hot drinks.Breakfast was mixture of good and bad. The room very clean and bright, plenty of pastries, coffee, fruit. On the other hand hot food cold, if you want fried egg, other than cold scrambled that’s on offer then it costs €5 extra. After debating with a very surly waitress she produced a menu from somewhere stating that this was extra. The staff on reception are very helpful, even moved us when the cigarette smoke from our next door neighbours came through the adjoining door.The location is perfect, the view was good however I would not have put our room in the deluxe category it was supposed to be.Overall I wouldn’t go back to this hotel, maybe if it had a major upgrade, but there will be someone out there that just might like this kind of place.

  • User:Kala V

    Trip type: Family

    Amazing

    rating11 Jan 2026

    Very Nice and good servie.Amazing vieux, excellent service, waitress are very kind.I love this place, if you in couple ou family this is the place to be.

  • User:cynthiap370

    Trip type: Couples

    Heat & mosquitos unbearable

    rating13 Dec 2025

    Rooms are warm and you can not adjust the heat. The maids leave the windows open allowing mosquitos to come in. When trying to sleep you heat the mosquitos flying around. We were eaten alive with mosquito bits. The room next door complained of the same issue with multiple mosquito bites. Could not sleep both nights due to issue.Bed uncomfortable. Worst stay ever! Please stay elsewhere

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